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Start free, no card.

Cut your inbox 80%. Keep your team.

The AI helpdesk that replies to repetitive questions automatically. Hands the hard ones to your team with full context. Always sounds like you.

Start free

Start freeNo credit card to startCancel in one click

If you do start paying, there’s a 30-day money-back guarantee.

SOC 2 readinessGDPR Compliant
“Say ‘agent’ any time and I'll pass you to the team.”
The AI's closing line in the conversation on the right. It offers the way out before anyone has to ask — and the thread goes across with it. How handoff works
Grounded
in the help docs you already have
Honest
it says it’s an AI, and you can’t switch that off
Escapable
it hands over the moment someone asks

Help desk ticket

Where do I change the billing email on my account?
AI
From your help centre: open Settings → Billing, then edit the Billing contact field. Want the direct link?
Answered from your docs
Corebee AI
Please.
AI
Here it is: app.example.com/settings/billing. Say 'agent' any time and I'll pass you to the team.
Answered from your docs
Corebee AI

Or pick a question

A recorded conversation, not a live agent.

Ask it your own question, or pick one of the ones it already holds.

The inbox

One thread, two workers, no handover ritual.

The AI answers from your help centre and the conversation stays exactly where it was — same thread, same channel, same history. When it hands over, your team opens the conversation already read.

Where do I change the billing email on my account?

Help desk ticket
  1. Where do I change the billing email on my account?

  2. From your help centre: open Settings → Billing, then edit the Billing contact field. Want the direct link?

    Answered from your docs
  3. Please.

  4. Here it is: app.example.com/settings/billing. Say 'agent' any time and I'll pass you to the team.

    Answered from your docs

Recorded conversation — the same one playing at the top of this page. Ask it your own question up there.

InboxWebsite chat

  • Where do I change the billing email on my account?

    Resolved by AI

  • How accurate is it, really?

    Resolved by AI

  • And when it gets one wrong — can I just talk to a person?

    Open with your team

Product interface, drawn in DOM. Both threads are the recorded conversation from the top of this page — a sample, not a customer account.

The objection

“I’ll be stuck talking to a bot.”

You will not. Corebee answers the repetitive questions from your own help docs — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full context attached.

See what it does when it is not sure
  • Ask for a person at any point

    The conversation hands over to your team with the whole thread attached.

  • The AI scores its own certainty

    Every answer carries a confidence value. Below your threshold it escalates instead of guessing.

  • You set what it can and cannot say

    Answers are grounded in your verified help docs and the rules you write for them.

When it is not sure

It scores every answer, and it stops when the score drops.

The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the thread intact.

Handoff threshold on this account: 60%

  1. CustomerWebsite chat09:41

    Where do I change the billing email on my account?

  2. Corebee AI96% confidence09:41

    From your help centre: open Settings → Billing, then edit the Billing contact field. Want the direct link?

  3. Corebee AI68% confidence09:43

    Changing the billing contact does not re-issue invoices that have already been sent. Your help centre covers the field itself; it does not say whether a re-issued invoice keeps the original date, so I am answering only the part I can source.

  4. Handed to your teamEscalated38% confidence09:44

    This one asks us to move a paid invoice to a different company entity, and I cannot find that decision written down anywhere.

    Below the handoff threshold — passed to a person with the full thread, the account, and the sources it checked.

Product interface. Sample conversation, not a customer account.

Proof

What we will not claim

  • No customer logos.

    We are early, and we will not put a company’s mark on a landing page without their permission. A borrowed logo is not proof of anything anyway.

  • No prediction of your number.

    The 86% we publish is our average across accounts. What yours will be depends on the help centre you already wrote and the questions you actually get, so we will not guess it for you before you have run it.

  • No badge wall.

    No award graphics, no review-site medals, no borrowed logos anywhere on this page.

Everything we will put a number on is on the right.

PriceFree, Pro $99/mo, Business $199/mo
TrialStart free, no card. Pro trial: 14 days
Guarantee30-day money-back
Setup~10 minute setup

Pricing

Pricing

$99/mo for Pro

Pro is one monthly price for every channel, every conversation and every seat. No per-resolution fee, no per-agent fee. Or start on Free, no card.

If you do start paying, there’s a 30-day money-back guarantee.

Day 0 to Day 30

How long before it is answering?

Four checkpoints, from the install to the month-end decision. The only thing you need before Day 0 is the help centre you have already written.

  1. Day 0

    It is live in about ten minutes

    Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.

  2. Day 1

    You read every answer it gave

    Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.

  3. Day 7

    You correct the ones it got wrong

    Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.

  4. Day 30

    You decide on your own numbers

    The 14-day Pro trial is long behind you and you have a month of your own conversations to judge it on. Pro is $99/mo, with a 30-day money-back window.

All of it is in Pro.

Pro is $99 a month with every channel and the AI phone agent. Two things do the work, and everything under them is switched on the day you start Pro.

AI Chatbot

Trains on your past tickets and help center, then replies to your customers in your tone in under 2 seconds. Handles follow-ups, escalates the hard ones with full context, and runs on the same $99/mo Pro plan as your two-person team.

  • Replies in your voice
  • Knows when to escalate
  • Speaks your customers’ languages
How it works

Reads your help center and last 1,000 tickets in under an hour, then drafts and sends replies that sound like you wrote them. When it is not confident, it hands the thread to your team with the full history and a suggested answer.

Learn more about AI Chatbot

Shared Inbox

Pulls Gmail, Outlook, live chat, WhatsApp, and Instagram DMs into a single workspace your whole team works from. Assign threads, leave private notes, snooze the noise, resolve the rest.

  • Assign in one click
  • Private notes inline
  • Filter by status or tag
How it works

Connect your inboxes once. Every conversation lands in one shared view your team works from together — no more forwarding, CC chains, or two people replying to the same customer.

Learn more about Shared Inbox

Also included, at the same price

Knowledge Base
Teaches the AI what your customers ask
Analytics Dashboard
Shows exactly which tickets the AI handled
AI Auto-Responses
Sends only when it is sure, drafts the rest
Ticket Deflection
Answers before customers hit send
Multi-Channel Support
Email, chat, WhatsApp, IG — one workspace
WhatsApp AI Support
AI answers WhatsApp messages — no per-conversation fees
AI Phone Agent
AI answers your phone
SMS
AI answers customer texts
Instagram DMs
AI answers your Instagram DMs
Facebook Messenger
AI answers Messenger chats
Telegram
AI answers your Telegram bot
Microsoft Teams
AI answers questions in Teams
Discord
AI answers your Discord server

What you see afterwards

86% of conversations resolve without a human touching them.

That is the average across accounts. Yours depends on your own help centre and your own inbound — which is why the number that matters is on your dashboard, not on ours. The 14% that is left does not vanish: it arrives at a person with the thread attached.

Resolution

Our average across accounts, not one account's screen

86% answered by the AI14% handed to your team
Every reply
Discloses that it is an AI. You cannot switch that off.
Below your threshold
Goes to a person, with the whole thread attached.
Your plan
Pro is $99 a month, every channel included.

Resolution

86% by the AI14% to your team

Our average across accounts, not one account's screen.

Product interface, drawn in DOM. The split shown is our average across accounts, not a customer's dashboard.
See your own number on your own dashboard

Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.

Honest answers, plain English

The questions every SMB founder asks before letting AI touch their inbox.

Will Corebee replace my support team?

No, and if that's your goal, this is the wrong tool. Corebee handles the repetitive 86% — order status, password resets, refund eligibility — so your team can focus on the 14% that actually needs a human. Most teams use it to avoid hiring an extra rep, not to replace the team they already have.

What happens when the AI gets it wrong?

Every reply gets a confidence score. Below the threshold you set, it never sends — it routes to your team with the full thread, the customer's history, and a suggested draft. You also get a Friday digest of the 10 lowest-confidence replies from the week, so you can teach it in one click. No prompt engineering, no JSON.

How accurate is the AI, really?

Across our customer base it averages 86%. That number is per-account though — the rate depends on how clean your help center is and how repetitive your inbound questions are. There is no ramp-up period we hide behind either: whatever it resolves in week one is on the dashboard in week one, and it is your number, not a marketing average.

7 more questions

How long does setup actually take?

Most teams are live in about 10 minutes. Connect your inbox, paste your help-center URL or upload past tickets as CSV, and Corebee trains in under an hour. No implementation call. No success manager. Start free with no card. Try Pro free for 14 days, and cancel from settings in one click.

Can I customize how it sounds and what it says?

Yes. You set the tone — formal, casual, anywhere between — and pick which topics always escalate to a human (refund requests over $X, anything tagged VIP, legal questions). It learns from your past replies, so it sounds like your team, not a brand template. You approve the voice before it goes live.

Will my customers know they're talking to AI?

Yes, always. The assistant says it's an AI, and that isn't a setting you can switch off. What you do control is everything around it: the name it answers under, the tone it writes in, and which topics it never handles on its own. It trains on your past replies, so it reads like your team wrote it — it just doesn't pretend to be a person.

What does Corebee plug into?

Email (Gmail, Outlook, IMAP), live chat, WhatsApp Business, Instagram DMs, Facebook Messenger, Slack, HubSpot, Salesforce, Shopify, Stripe, Jira, Monday — 32 integrations total, all included, most one-click from settings. We import from Zendesk, Freshdesk, Front, Intercom, Help Scout, and Gorgias if you're switching.

What's included in Pro at $99/month?

Unlimited AI conversations (fair use), unlimited agent seats, every channel including an AI phone agent with 500 minutes a month, all 32 integrations, the AI assistant, shared inbox, knowledge base, and analytics. No per-seat fees and no per-resolution charges. Whether you do 200 tickets a month or 20,000, Pro is $99 a month. You can start on the Free plan, and Business is $199/month.

How is Corebee different from Intercom Fin, Decagon, or Zendesk?

Fin and Decagon start at $300–$1,500/month and bill per AI resolution, so your bill grows with your volume. Zendesk is per-seat and built for 50-rep contact centers. Corebee starts free and Pro is $99 a month, designed for the founder, ops lead, or two-to-twelve-person CX team who needs the volume handled tonight. If you have 50 reps and a procurement team, we're not the fit.

Can I export my data if I leave?

Yes, in one click from settings. We email you a CSV of every conversation, your training data, and your macros — no retention call, no friction, no "are you sure?" flow. Your data is yours; we just hold it while you're using us.

Point it at your help centre and see what it answers.

Most teams are live in about 10 minutes. Start free, no card. Pro is $99/month with every channel and the AI phone agent.

Start free

Start freeNo credit card to startCancel in one click

If you do start paying, there’s a 30-day money-back guarantee.