Corebee is an AI-powered customer support platform priced at $99/month flat, designed for healthcare saas. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
AI Customer Support for Healthcare SaaS
Support healthcare professionals and patients with AI that respects compliance boundaries. Automate appointment scheduling questions, onboarding, and product support while keeping sensitive data safe.
Free for 14 days. No credit card to start, and you can cancel in one click.
- It tells every customer it is an AI
- On the first message, every conversation. It cannot be switched off.
- Anyone who asks for a person gets one
- They ask, it hands over, and your team gets the whole thread.
- It answers from your own help centre
- Every reply says which of your articles it came from.
- SOC 2 In Progress
- 256-bit SSL
- GDPR
Where it lands
Where that conversation lands.
The thread you just read, filed in the shared inbox your team works from — tagged with who answered it and what it answered from. Beside it, the four things healthcare saas teams hand over first.
AI with compliance guardrails
Configure what the AI can discuss and what must be escalated. Set boundaries around clinical information, patient data, and medical advice. The AI handles product support while respecting healthcare boundaries.
Onboarding documentation on demand
Build a comprehensive knowledge base with setup guides, integration docs, and training materials. AI walks healthcare providers through onboarding steps, reducing the need for 1-on-1 support calls.
24/7 product support without staffing costs
AI answers questions about your software features, troubleshooting, and account management around the clock. Healthcare providers get help when they need it, not just during business hours.
Escalation routing for sensitive issues
Automatically route data-related questions, compliance inquiries, and clinical support requests to specialized team members. Every escalation includes full conversation context.
The objection
“We will just be handing our customers to a bot.”
They will not. Every conversation opens by saying it is an AI, and anyone who asks for a person gets one — on any message, with no magic word. About 86% resolve without a human touching them; the rest arrive in your team's inbox with the whole thread and the sources it checked already attached.
That 86% is the average across accounts. Yours depends on how clean your help centre is and how repetitive your inbound is — you see your own number on the dashboard, not ours.
See where it hands offAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
This is what fills your inbox.
The problems healthcare saas teams describe to us, in the order they cost the most time.
Compliance creates support bottlenecks
Healthcare SaaS support teams must navigate HIPAA, data privacy, and clinical accuracy requirements. This slows response times because agents double-check every answer, creating a backlog of tickets.
Onboarding healthcare providers is slow
Clinics and hospitals have complex onboarding needs: integrations with EHR systems, user training for clinical staff, and compliance configuration. Each onboarding ticket takes 30-60 minutes to resolve.
All four cost the same
$99 a month, unlimited resolutions, never metered, however heavy the week gets. Start Free Trial
Put your own volume in below. Nothing there is a claim about what Corebee will do for you — you pick the number, and the only other figure in the arithmetic is the published $99 a month.
Confidence
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model's own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo flat
One flat price for every channel, every conversation and every seat — the same in your busiest month as in your quietest. No per-resolution fee, no per-agent fee, no overage bill at the end of the month.
Timeline
How long before it is answering?
Four checkpoints, from the install to the month-end decision. The only thing you need before Day 0 is the help centre you have already written.
- Day 0
It is live in about ten minutes
Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.
- Day 1
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.
- Day 7
You correct the ones it got wrong
Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.
- Day 30
You decide on your own numbers
The 14-day trial is long behind you and you have a month of your own conversations to judge it on. $99/mo flat, with a 30-day money-back window.
Before you decide.
Is Corebee HIPAA compliant?
Corebee provides security controls including encryption in transit and at rest, conversation logging, and data export capabilities. For HIPAA-covered entities, we recommend reviewing our security documentation and signing a Business Associate Agreement (BAA). Contact us to discuss your specific compliance requirements.
Can the AI avoid discussing clinical information?
Yes. Custom instructions let you define topics the AI should never address, such as clinical advice, diagnosis information, or patient-specific data. The AI will acknowledge these questions and route them to the appropriate team member.
How do you handle patient data in conversations?
We recommend configuring your widget to avoid collecting protected health information (PHI) in chat. For product support questions, the AI works with your knowledge base content and does not need access to patient data to be effective.
$99/month flat, 14 days free.
No card, 30-day money back.
Ready to transform your support?
$99/month flat — no per-seat fees, no usage caps, no per-resolution charges.
Start Free TrialFree for 14 days. No credit card to start, and you can cancel in one click.
Set up in under 10 minutes, then it answers.
After the trial it is $99 a month, flat — cancel in one click.