Corebee$99/mo flatCorebee is an AI-powered customer support platform priced at $99/month flat, designed for ecommerce. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
An ecommerce chatbot for order status, sizing and returns
Answers the questions that fill your inbox, escalates the ones that need you. $99/mo flat.
Free for 14 days. No credit card to start, and you can cancel in one click.
- It tells every customer it is an AI
- On the first message, every conversation. It cannot be switched off.
- Anyone who asks for a person gets one
- They ask, it hands over, and your team gets the whole thread.
- It answers from your own help centre
- Every reply says which of your articles it came from.
- SOC 2 In Progress
- 256-bit SSL
- GDPR
Storefront chat
Recorded demo
Does this jacket run true to size?
AI
Your size guide says this style runs slightly narrow in the shoulder and suggests sizing up if you're between sizes. Want the full size chart?
Corebee AIAnswered from your docs
Yes. And what if it doesn't fit?
AI
Here's the chart: example.com/size-guide. Returns are 30 days from delivery per your policy. Ask for an agent any time.
Corebee AIAnswered from your docs
AI
Or pick a question
A recorded conversation, not a live agent.
Pick a question, or type your own.
- It tells every customer it’s an AI. On every conversation, and you can’t switch that off.
- Anyone can ask for a person and get one. It hands the whole thread to your team the moment they do.
Where it lands
Where that conversation lands.
The thread you just read, filed in the shared inbox your team works from — tagged with who answered it and what it answered from. Beside it, the four things ecommerce teams hand over first.
Shared inbox
The conversation above, filed
- Storefront chat
Does it run true to size?
Here's the chart: example.com/size-guide. Returns are 30 days from delivery per your policy. Ask for an agent any time.
AIAnswered from your docs - Storefront chat
How do I know that's right?
I'm reading this from the company's own help centre, and I'll tell you which article it came from. If it isn't covered, I'll say so.
AIAnswered from your docs - Storefront chat
Talk to a human
Of course — asking is all it takes. Handing this to the team now, with everything above attached.
HumanHanded to your team
Every row is the recorded conversation on this page, nothing else: 2 threads answered by the AI, 1 handed to your team the moment the customer asked. Not a live queue, and not a screenshot.
Instant order status answers
Corebee connects to your store and answers order tracking, shipping status, and delivery estimate questions automatically. Customers get answers in seconds instead of waiting hours for a human reply.
24/7 coverage without hiring
AI handles questions around the clock, including weekends and holidays. Late-night shoppers get immediate answers about products, sizing, and policies, reducing cart abandonment.
Self-service returns and FAQs
Build a knowledge base with your return policy, sizing guides, and shipping information. AI surfaces the right answer before customers submit a ticket, deflecting 60-70% of common questions.
Manage all channels in one inbox
Email, chat, and social messages all land in one team inbox. Assign conversations, add internal notes, and collaborate without switching between platforms.
The objection
“My customers will end up stuck talking to a bot.”
They will not. Every conversation opens by saying it is an AI, and anyone who asks for a person gets one — on any message, with no magic word. About 86% resolve without a human touching them; the rest arrive in your team's inbox with the whole thread and the sources it checked already attached.
That 86% is the average across accounts. Yours depends on how clean your help centre is and how repetitive your inbound is — you see your own number on the dashboard, not ours.
See where it hands offAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
This is what fills your inbox.
The problems ecommerce teams describe to us, in the order they cost the most time.
Order status is 60% of your ticket volume
Where is my order? When will it arrive? Can I change my address? These repetitive questions consume most of your support bandwidth but require nothing more than a database lookup.
Peak seasons overwhelm your team
Black Friday, holiday sales, and flash promotions can triple your ticket volume overnight. Hiring temporary agents is expensive, and they lack product knowledge to handle questions well.
All four cost the same
$99 a month, unlimited resolutions, never metered, however heavy the week gets. Start Free Trial
Put your own volume in below. Nothing there is a claim about what Corebee will do for you — you pick the number, and the only other figure in the arithmetic is the published $99 a month.
Confidence
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model's own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo flat
One flat price for every channel, every conversation and every seat — the same in your busiest month as in your quietest. No per-resolution fee, no per-agent fee, no overage bill at the end of the month.
Timeline
How long before it is answering?
Four checkpoints, from the install to the month-end decision. The only thing you need before Day 0 is the help centre you have already written.
- Day 0
It is live in about ten minutes
Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.
- Day 1
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.
- Day 7
You correct the ones it got wrong
Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.
- Day 30
You decide on your own numbers
The 14-day trial is long behind you and you have a month of your own conversations to judge it on. $99/mo flat, with a 30-day money-back window.
Before you decide.
Can Corebee connect to my ecommerce platform?
Corebee works with any ecommerce platform. Embed the chat widget on your storefront with a single script tag. Import your product FAQs, shipping policies, and return guidelines into the knowledge base so AI can answer questions accurately.
How does Corebee handle order-specific questions?
Corebee can answer general questions about shipping times, return policies, product details, and store policies using your knowledge base. For order-specific lookups, it seamlessly hands off to your team with the full conversation context.
Will AI understand product-specific terminology?
Yes. Corebee learns from your product descriptions, FAQs, and support history. If you sell technical products or have industry-specific terms, the AI adapts to your vocabulary and answers accurately.
$99/month flat, 14 days free.
No card, 30-day money back.
Stop answering “Where is my order?” yourself.
$99/month flat — no per-seat fees, no usage caps, no per-resolution charges.
Start Free TrialFree for 14 days. No credit card to start, and you can cancel in one click.
Set up in under 10 minutes, then it answers.
After the trial it is $99 a month, flat — cancel in one click.