Corebee is an AI-powered customer support platform priced at $99/month flat, designed for e-commerce. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
Industry
AI Customer Support for E-commerce
Answer order status, shipping, and return questions automatically. Reduce cart abandonment and keep customers informed 24/7 without hiring a night shift.
Why E-commerce Teams Struggle with Support
These are the problems we hear from industry teams like yours every week.
1
Order status is 60% of your ticket volume
Where is my order? When will it arrive? Can I change my address? These repetitive questions consume most of your support bandwidth but require nothing more than a database lookup.
2
Peak seasons overwhelm your team
Black Friday, holiday sales, and flash promotions can triple your ticket volume overnight. Hiring temporary agents is expensive, and they lack product knowledge to handle questions well.
3
After-hours customers get no support
Your customers shop at 10 PM and on weekends. Without 24/7 coverage, questions about sizing, returns, and shipping go unanswered, leading to abandoned carts and lost revenue.
4
Returns and refund requests eat margins
Processing return requests manually takes 10-15 minutes per ticket. When your team handles 50 returns per day, that is an entire agent dedicated to a process that could be automated.
How Corebee Solves This
Purpose-built features that address the specific challenges of e-commerce.
Instant order status answers
Corebee connects to your store and answers order tracking, shipping status, and delivery estimate questions automatically. Customers get answers in seconds instead of waiting hours for a human reply.
AI Chat Widget
24/7 coverage without hiring
AI handles questions around the clock, including weekends and holidays. Late-night shoppers get immediate answers about products, sizing, and policies, reducing cart abandonment.
AI Chat Widget
Self-service returns and FAQs
Build a knowledge base with your return policy, sizing guides, and shipping information. AI surfaces the right answer before customers submit a ticket, deflecting 60-70% of common questions.
Knowledge Base
Manage all channels in one inbox
Email, chat, and social messages all land in one team inbox. Assign conversations, add internal notes, and collaborate without switching between platforms.
Team Inbox
The Impact You Can Expect
Real metrics from industry teams using Corebee.
| Metric | Before | After Corebee |
|---|---|---|
| Average response time | 6 hours | < 15 seconds |
| Support tickets per day | 200 | 60 (human-handled) |
| Cart abandonment rate | 72% | 58% |
Based on typical results from industry teams. Individual results may vary.
Frequently Asked Questions
Can Corebee connect to my e-commerce platform?
Corebee works with any e-commerce platform. Embed the chat widget on your storefront with a single script tag. Import your product FAQs, shipping policies, and return guidelines into the knowledge base so AI can answer questions accurately.
How does Corebee handle order-specific questions?
Corebee can answer general questions about shipping times, return policies, product details, and store policies using your knowledge base. For order-specific lookups, it seamlessly hands off to your team with the full conversation context.
Will AI understand product-specific terminology?
Yes. Corebee learns from your product descriptions, FAQs, and support history. If you sell technical products or have industry-specific terms, the AI adapts to your vocabulary and answers accurately.
What about peak season scaling?
Corebee handles unlimited conversations at the same $99/month price. Whether you get 100 or 10,000 chats during Black Friday, your cost stays flat. No surge pricing, no per-conversation fees.
Can customers still reach a human agent?
Absolutely. Corebee is designed to handle routine questions and hand off complex issues to your team. Customers can request a human agent at any time, and the handoff includes the full conversation history.
Ready to transform your support?
Get started today. $99/mo flat — 30-day money-back guarantee. Set up in under 10 minutes.
$99/month flat. No per-seat fees. Cancel anytime.