AI Customer Support for Agencies
Manage client communications across multiple accounts without growing your support team. Give every client white-glove responsiveness at a fraction of the cost.
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- It tells every customer it is an AI
- On the first message, every conversation. It cannot be switched off.
- Anyone who asks for a person gets one
- They ask, it hands over, and your team gets the whole thread.
- It answers from your own help centre
- Every reply says which of your articles it came from.
- SOC 2 readiness
- TLS in transit
- GDPR DPA
Where it lands
Where that conversation lands.
The thread you just read, filed in the shared inbox your team works from — tagged with who answered it and what it answered from. Beside it, the four things agencies hand over first.
AI answers common client questions instantly
Build a knowledge base with your agency processes, service descriptions, reporting guides, and FAQs. Corebee AI answers client questions about timelines, deliverables, and processes instantly — freeing your team for billable work.
One inbox for all client communication
Centralize all client messages — email, chat, and web inquiries — in a single team inbox. Assign conversations to the right account manager, add internal notes for context, and ensure no client message goes unanswered.
Client-facing knowledge base for self-service
Create a professional knowledge base with onboarding guides, process documentation, and FAQs that clients can access anytime. Reduce repetitive questions and provide a polished, self-service experience.
Track response times and client satisfaction
Monitor how quickly your team responds to each client, track satisfaction scores, and identify accounts that need attention. Use data to ensure consistent service quality across all clients.
The objection
“We will just be handing our customers to a bot.”
They will not. Every conversation opens by saying it is an AI, and anyone who asks for a person gets one — on any message, with no magic word. About 86% resolve without a human touching them; the rest arrive in your team's inbox with the whole thread and the sources it checked already attached.
That 86% is the average across accounts. Yours depends on how clean your help centre is and how repetitive your inbound is — you see your own number on the dashboard, not ours.
See where it hands offAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
This is what fills your inbox.
The problems agencies describe to us, in the order they cost the most time.
Multiple clients with different needs and expectations
Each client has unique processes, brand guidelines, and service expectations. Managing support across 10, 20, or 50 client accounts means constant context-switching and a high risk of sending the wrong information to the wrong client.
Client communication is scattered across channels
Some clients email, some use Slack, some call. Important messages get buried in individual inboxes, shared channels, and voicemail. There is no single place to track all client interactions and ensure nothing falls through the cracks.
All four cost the same
Pro is $99 a month with unlimited AI resolutions, however heavy the week gets. AI chat is never metered. Phone minutes beyond your plan are $0.20/min on monthly plans. Start Free Trial
Put your own volume in below. Nothing there is a claim about what Corebee will do for you — you pick the number, and the only other figure in the arithmetic is the published $99 a month.
Confidence
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model's own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo for Pro
Pro is one monthly price for every channel, every conversation and every seat, the same in your busiest month as in your quietest. No per-resolution fee, no per-agent fee.
How long before it is answering?
Four checkpoints, from the install to the month-end decision. The only thing you need before Day 0 is the help centre you have already written.
- Day 0
It is live in about ten minutes
Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.
- Day 1
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.
- Day 7
You correct the ones it got wrong
Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.
- Day 30
You decide on your own numbers
The 14-day Pro trial is long behind you and you have a month of your own conversations to judge it on. Pro is $99/mo, with a 30-day money-back window.
Before you decide.
Can we set up separate knowledge bases for each client?
You can organize your knowledge base by client or by topic. Create sections for each client with their specific processes, brand guidelines, and FAQs. The AI surfaces relevant content based on the context of the conversation.
How does Corebee help with client onboarding?
Build an onboarding knowledge base with guides for your agency processes, tool access, reporting schedules, and communication protocols. New clients can self-serve answers to common onboarding questions through AI chat, reducing the time your team spends on repetitive onboarding conversations.
Can different team members manage different client accounts?
Yes. Corebee's team inbox supports conversation assignment, so each account manager sees and manages their own client conversations. Internal notes allow collaboration between team members without the client seeing the discussion.
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Pro $99/mo, 30-day money back.
Ready to transform your support?
Start free. Pro is $99/month: no per-seat fees, no per-resolution charges.
Start Free TrialStart free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Set up in under 10 minutes, then it answers.
After the Pro trial it is $99 a month, cancel in one click.