AI Chatbot: included in Corebee Pro, not an add-on tier
The AI Chatbot for Customer Service That Actually Understands Your Customers
Powered by Corebee AI and trained on your knowledge base. Resolves 86% of conversations automatically with accurate, natural-sounding answers your customers will trust.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
1 in 7 conversations still needs a person. Corebee answers the other 86% from your own help docs, and hands that one over with the whole thread attached.
- Grounded
- Every answer is written from the help docs you already have.
- Honest
- It tells every customer it’s an AI, and you can’t switch that off.
- Escapable
- It hands the whole thread to your team the moment someone asks.
Live chat
Or pick a question
A recorded conversation, not a live agent.
Pick a question to jump to that answer.
Run it on my own help centreIt scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
The objection
“I’ll be stuck talking to a bot.”
You will not. Corebee answers the repetitive questions from the help docs you have already written — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the whole thread attached.
It tells every customer that it is an AI, on every channel, and there is no setting that turns that off.
Ask for a person at any point
The conversation goes to your team with the whole thread attached.
It stops rather than guesses
Every reply carries a confidence value. Below your threshold it hands over instead of answering.
It says it is an AI, and you cannot switch that off
On every channel, in every conversation, with no setting to turn it off.
Grounding
Every answer is written from a page you already published.
There is no script to maintain and no decision tree to draw. Corebee reads your help centre, writes the reply in its own words, and shows which pages it checked — so an answer you disagree with is a document you can go and fix.
Line by line against Intercom Fin, Zendesk and Tidio
The 4 things a buyer checks before switching, and what each one costs.
| What we are comparing | Intercom Fin, Zendesk and Tidio | Corebee |
|---|---|---|
| What you pay | Them: Per resolution — Intercom Fin charges $0.99 each | Corebee: Pro is $99/month with unlimited AI conversations (fair use) |
| Training | Them: Extensive manual training and rule configuration (Zendesk, Freshdesk) | Corebee: Auto-learns from your knowledge base using RAG — no manual training |
| Time to set up | Them: Weeks (Zendesk) | Corebee: 5 minutes |
| How an answer is built | Them: Keyword matching and decision trees (Tidio, Tawk.to) | Corebee: Corebee AI writes the answer from your own docs |
At 1,000 AI resolutions a month that is over $890/month you keep, compared with Intercom Fin.
If you do start paying, there’s a 30-day money-back guarantee.
Start freeWhat the AI chatbot does on its own
5 capabilities, and the list is the whole list.
Pro is $99 a month. Nothing below is an add-on, a usage meter or a per-seat charge.
Answers written from your docs, not matched from a script
- The AI reads what the customer actually means, carries the thread across follow-up questions, and writes the answer — rather than returning the nearest canned reply.
Auto-Learns from Your Knowledge Base
Automatically ingests and indexes your help articles, documentation, and FAQs using RAG (Retrieval-Augmented Generation). No manual training required: update your docs and the AI adapts immediately.
Multilingual Support
Detects the customer language automatically and responds in kind. Supports 50+ languages including English, Spanish, French, German, Portuguese, Japanese, and Chinese without separate configurations.
Confidence Scoring
Every AI response includes an internal confidence score. Low-confidence answers are flagged for review or automatically escalated to a human agent, ensuring customers always get reliable information.
Conversation Memory
Maintains full context within a conversation thread. The AI remembers what the customer said earlier, avoids repeating questions, and can reference previous interactions for a context-preserving experience.
What the first month actually looks like
Four points, not a project plan. They are the same four whether the widget is answering fifty conversations a month or five thousand.
- Day 0
It is live in about ten minutes
Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.
- Day 1
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.
- Day 7
You correct the ones it got wrong
Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.
- Day 30
You decide on your own numbers
The 14-day Pro trial is long behind you and you have a month of your own conversations to judge it on. Pro is $99/mo, with a 30-day money-back window.
Pricing
Pricing
$99/mo for Pro
A flat monthly plan covers every conversation the AI answers, every channel it answers on and every seat on your team. Start free, and Pro is $99 a month. No per-resolution fee, and no AI add-on tier to move up to.
Use Cases by Industry
How teams in each industry put the AI chatbot to work. These are illustrative scenarios, not named customers.
SaaS / Software
A project management tool uses Corebee to answer product questions 24/7. The AI resolves onboarding questions, feature explanations, and billing inquiries, reducing first-response time from 4 hours to under 10 seconds.
E-commerce / DTC
An online retailer deploys the AI chatbot to handle order status, return policy, and sizing questions. During peak shopping seasons, the bot handles 3x the normal volume without adding staff.
Fintech
A payments platform uses the AI chatbot to guide users through account verification, explain fee structures, and troubleshoot transaction issues while maintaining compliance-safe language.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number picked to sound larger than it is would be the only thing you remembered about this page.
No named customer, no logo wall.
Every conversation shown on this page is a sample we wrote, and the caption under each frame says so. Nothing here is a screenshot of somebody’s account.
No badge wall.
No award graphics, no review-site medals and no borrowed logos anywhere on this page.
The one performance figure this page quotes is the 86% auto-resolution rate the rest of the site publishes. What it comes to on your own help docs is what the Free plan and the 14-day Pro trial are for.
What buyers ask before they start
The objections that actually decide it, answered the way we would answer them on a call.
How accurate is the AI chatbot?
Corebee AI chatbot uses Corebee AI with retrieval-augmented generation (RAG) to ground every response in your actual knowledge base content. This means the AI only answers based on information you have provided, reducing hallucinations. Typical accuracy rates exceed 90% for questions covered by your documentation.
Does the AI chatbot require training?
No manual training is required. The AI automatically learns from your knowledge base sources, including help articles, documentation, and FAQs. When you update your content, the AI picks up the changes within minutes.
What languages does the chatbot support?
The AI chatbot supports 50+ languages automatically. It detects the language of each incoming message and responds in the same language, with no additional configuration or separate chatbot instances needed.
Can the chatbot handle complex multi-step questions?
Yes. The chatbot maintains full conversation context and can handle multi-turn interactions. It remembers what was discussed earlier in the thread, asks clarifying questions when needed, and can walk customers through multi-step troubleshooting processes.
How much does the AI chatbot cost?
The AI chatbot is included in the $99/month on Pro Corebee plan. There are no per-resolution fees, no per-message charges, and no volume limits. You get unlimited AI conversations for one predictable price.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Ready to try Corebee's AI chatbot?
Start free today, no card. Try Pro free for 14 days, then it is $99/mo.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.