WhatsApp AI Support
AI Customer Support on WhatsApp — Auto-Resolve. Flat Price.
Corebee connects to WhatsApp Business API and resolves customer messages automatically. No per-conversation fees. No per-seat charges. $99/month flat — including WhatsApp.
Corebee connects to WhatsApp via the official WhatsApp Business API (Meta Cloud API with Embedded Signup). The AI reads your knowledge base and auto-resolves customer messages in under 2 seconds, with no per-conversation API surcharges. 73.3% of UAE consumers prefer WhatsApp for business communication (Meta State of Business Messaging, 2025). Corebee gives SMB teams AI-powered WhatsApp support at a flat $99/month — compared to WhatsApp-first tools like Wati that pass through per-conversation API costs.
Key Capabilities
Everything you need from whatsapp ai support, built into one platform.
WhatsApp Business API via Embedded Signup
Connect your WhatsApp Business number to Corebee in under 5 minutes using Meta's Embedded Signup flow. No BSP intermediary required. Full WhatsApp Cloud API access included in your $99/month flat plan.
AI Auto-Resolution on WhatsApp
When a customer messages you on WhatsApp, the AI searches your knowledge base and replies within seconds. Handles FAQs, order questions, onboarding help, and multi-turn follow-ups — exactly as on your chat widget, without extra configuration.
Human Handoff with Full Context
When the AI is uncertain or the customer asks to speak with a person, the WhatsApp conversation transfers to your team inbox with the full message history and a suggested reply. Agents pick up without asking customers to repeat themselves.
Unified Inbox Across All Channels
WhatsApp messages land in the same shared inbox as your email, live chat, and Instagram DMs. One workspace for your whole team. Assign conversations, leave private notes, and track resolution status — all channels, one view.
No Per-Conversation API Surcharges
WhatsApp Business API passes through per-conversation fees to end users on most platforms ($0.01–$0.08 per conversation depending on country). Corebee's $99/month flat rate includes WhatsApp usage — no variable API cost on top.
How It Works
Get up and running in minutes, not weeks.
1
Connect Your WhatsApp Business Number
Go to Settings → Channels → WhatsApp and complete the Meta Embedded Signup flow. Link your Facebook Business account, verify your phone number, and choose your display name. Takes under 5 minutes if your Meta Business account is already verified.
2
Import Your Knowledge Base
Corebee reads from the same knowledge base that powers your chat widget. If you already use the AI chatbot feature, no additional setup is needed — the AI answers WhatsApp messages from the same content.
3
AI Handles Incoming Messages
Customer messages arrive in your WhatsApp inbox. The AI retrieves the relevant help article or product answer and replies in your tone. Multi-turn conversations are handled naturally within the WhatsApp thread.
4
Escalate to Your Team When Needed
Conversations that the AI cannot resolve — or where the customer requests a human — are routed to your inbox with full context. Your team continues the conversation from the same WhatsApp thread, with no app-switching.
Use Cases by Industry
See how teams in your industry use whatsapp ai support.
B2B SaaS (UAE / Gulf)
A SaaS company serving UAE enterprise clients uses Corebee's WhatsApp channel to answer onboarding and billing questions. 73.3% of UAE customers prefer WhatsApp for business communication. The AI resolves the majority of inbound messages automatically, with complex escalations going to the 2-person support team during business hours.
E-commerce
An online retailer receives order status, shipping, and return questions via WhatsApp. Corebee answers automatically from the product FAQ and order-tracking integration, reducing the support team's WhatsApp load by over half.
Professional Services
A consulting firm uses WhatsApp as the primary client communication channel. Corebee manages initial inquiries, appointment confirmations, and document delivery questions automatically, forwarding only relationship-sensitive requests to account managers.
How Corebee Compares
Why teams switch to Corebee for whatsapp ai support.
WhatsApp-first tools like Wati (16,000+ customers) and Respond.io focus on shared inbox and broadcast messaging but use flow-based automation rather than AI resolution. Wati charges a platform fee plus WhatsApp API pass-through costs per conversation. Respond.io charges $199–$349/month for 10 seats with per-user add-ons. Corebee's $99/month flat includes full AI auto-resolution on WhatsApp — resolving conversations automatically rather than just routing them. For teams using WhatsApp as a support channel (not a marketing broadcast tool), Corebee provides significantly better ROI: one price, all channels, real AI.
Frequently Asked Questions
Common questions about whatsapp ai support.
Does Corebee support WhatsApp Business API?
Yes. Corebee connects to WhatsApp via the official WhatsApp Business API (Meta Cloud API). You connect your WhatsApp Business phone number through Meta's Embedded Signup flow directly inside Corebee — no third-party BSP required.
Does Corebee charge extra for WhatsApp conversations?
No. WhatsApp is included in Corebee's flat $99/month plan. Unlike platforms that pass through WhatsApp's per-conversation API fees, Corebee covers WhatsApp usage as part of the flat rate.
How does Corebee compare to Wati for WhatsApp AI support?
Wati is a WhatsApp-first inbox tool focused on broadcast messaging and template management. Corebee is an AI-first support platform that includes WhatsApp as one of many channels. The key differences: Corebee resolves conversations automatically with AI (86% auto-resolution average); Wati provides a shared inbox but relies on flow-based automation rather than AI resolution. Corebee charges $99/month flat; Wati charges per conversation (WhatsApp API pass-through) plus a platform fee.
Can I use Corebee for WhatsApp without the other channels?
Yes. You can connect only WhatsApp if that is your primary support channel. The $99/month plan covers all channels — you are not required to use email, live chat, or any other channel you do not need.
What WhatsApp message types does Corebee support?
Corebee handles text messages from customers on WhatsApp. The AI reads the message, searches your knowledge base, and replies with a text response. For cases requiring documents, images, or voice notes, the AI flags the conversation for human review.
Does Corebee support WhatsApp in Arabic?
The AI responds in the language the customer uses. If a customer messages in Arabic, the AI responds in Arabic, using your knowledge base content translated through the underlying language model. Native Arabic content in your knowledge base produces the most accurate Arabic responses.
Ready to try WhatsApp AI Support?
Get started today. $99/mo flat — 30-day money-back guarantee.