WhatsApp AI Support: included in Corebee Pro, not an add-on tier
AI Customer Support on WhatsApp — Auto-Resolve. Flat Price.
Corebee connects to WhatsApp Business API and resolves customer messages automatically. No per-conversation fees. No per-seat charges. $99/month on Pro, including WhatsApp.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Corebee connects to WhatsApp via the official WhatsApp Business API (Meta Cloud API with Embedded Signup). The AI reads your knowledge base and auto-resolves customer messages in under 2 seconds, with no per-conversation API surcharges. 73.3% of UAE consumers prefer WhatsApp for business communication (Meta State of Business Messaging, 2025). Corebee gives SMB teams AI-powered WhatsApp support at $99/month on Pro, compared to WhatsApp-first tools like Wati that pass through per-conversation API costs.
What the whatsapp ai support does on its own
5 capabilities, and the list is the whole list.
Pro is $99 a month. Nothing below is an add-on, a usage meter or a per-seat charge.
WhatsApp Business API via Embedded Signup
- Connect your WhatsApp Business number to Corebee in under 5 minutes using Meta's Embedded Signup flow. No BSP intermediary required. Full WhatsApp Cloud API access included in your $99/month on Pro plan.
AI Auto-Resolution on WhatsApp
- When a customer messages you on WhatsApp, the AI searches your knowledge base and replies within seconds. Handles FAQs, order questions, onboarding help, and multi-turn follow-ups — exactly as on your chat widget, without extra configuration.
Human Handoff with Full Context
- When the AI is uncertain or the customer asks to speak with a person, the WhatsApp conversation transfers to your team inbox with the full message history and a suggested reply. Agents pick up without asking customers to repeat themselves.
Unified Inbox Across All Channels
- WhatsApp messages land in the same shared inbox as your email, live chat, and Instagram DMs. One workspace for your whole team. Assign conversations, leave private notes, and track resolution status — all channels, one view.
No Per-Conversation API Surcharges
- WhatsApp Business API passes through per-conversation fees to end users on most platforms ($0.01–$0.08 per conversation depending on country). Corebee's $99/month on Pro rate includes WhatsApp usage, no variable API cost on top.
What setup actually involves
4 steps, in minutes, not weeks.
Connect Your WhatsApp Business Number
Go to Settings → Channels → WhatsApp and complete the Meta Embedded Signup flow. Link your Facebook Business account, verify your phone number, and choose your display name. Takes under 5 minutes if your Meta Business account is already verified.
Import Your Knowledge Base
Corebee reads from the same knowledge base that powers your chat widget. If you already use the AI chatbot feature, no additional setup is needed — the AI answers WhatsApp messages from the same content.
AI Handles Incoming Messages
Customer messages arrive in your WhatsApp inbox. The AI retrieves the relevant help article or product answer and replies in your tone. Multi-turn conversations are handled naturally within the WhatsApp thread.
Escalate to Your Team When Needed
Conversations that the AI cannot resolve — or where the customer requests a human — are routed to your inbox with full context. Your team continues the conversation from the same WhatsApp thread, with no app-switching.
Start free — or watch it read your own help centre first.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Use Cases by Industry
How teams in each industry put the whatsapp ai support to work. These are illustrative scenarios, not named customers.
B2B SaaS (UAE / Gulf)
A SaaS company serving UAE enterprise clients uses Corebee's WhatsApp channel to answer onboarding and billing questions. 73.3% of UAE customers prefer WhatsApp for business communication. The AI resolves the majority of inbound messages automatically, with complex escalations going to the 2-person support team during business hours.
E-commerce
An online retailer receives order status, shipping, and return questions via WhatsApp. Corebee answers automatically from the product FAQ and order-tracking integration, reducing the support team's WhatsApp load by over half.
Professional Services
A consulting firm uses WhatsApp as the primary client communication channel. Corebee manages initial inquiries, appointment confirmations, and document delivery questions automatically, forwarding only relationship-sensitive requests to account managers.
Where the difference actually is
Line by line against the tools you are comparing.
WhatsApp-first tools like Wati (16,000+ customers) and Respond.io focus on shared inbox and broadcast messaging but use flow-based automation rather than AI resolution.
- Wati charges a platform fee plus WhatsApp API pass-through costs per conversation.
- Respond.io charges $199–$349/month for 10 seats with per-user add-ons.
- Corebee's $99/month on Pro includes full AI auto-resolution on WhatsApp, resolving conversations automatically rather than just routing them.
- For teams using WhatsApp as a support channel (not a marketing broadcast tool), Corebee provides significantly better ROI: one monthly plan, all channels, real AI.
If you do start paying, there’s a 30-day money-back guarantee.
Start freeWhat buyers ask before they start
The objections that actually decide it, answered the way we would answer them on a call.
Does Corebee support WhatsApp Business API?
Yes. Corebee connects to WhatsApp via the official WhatsApp Business API (Meta Cloud API). You connect your WhatsApp Business phone number through Meta's Embedded Signup flow directly inside Corebee — no third-party BSP required.
Does Corebee charge extra for WhatsApp conversations?
No. WhatsApp is included in Corebee's $99/month on Pro plan. Unlike platforms that pass through WhatsApp's per-conversation API fees, Corebee covers WhatsApp usage as part of the flat rate.
How does Corebee compare to Wati for WhatsApp AI support?
Wati is a WhatsApp-first inbox tool focused on broadcast messaging and template management. Corebee is an AI-first support platform that includes WhatsApp as one of many channels. The key differences: Corebee resolves conversations automatically with AI (86% auto-resolution average); Wati provides a shared inbox but relies on flow-based automation rather than AI resolution. Corebee Pro charges $99/month; Wati charges per conversation (WhatsApp API pass-through) plus a platform fee.
Can I use Corebee for WhatsApp without the other channels?
Yes. You can connect only WhatsApp if that is your primary support channel. The Pro plan ($99/month) covers all channels, you are not required to use email, live chat, or any other channel you do not need.
What WhatsApp message types does Corebee support?
Corebee handles text messages from customers on WhatsApp. The AI reads the message, searches your knowledge base, and replies with a text response. For cases requiring documents, images, or voice notes, the AI flags the conversation for human review.
Does Corebee support WhatsApp in Arabic?
The AI responds in the language the customer uses. If a customer messages in Arabic, the AI responds in Arabic, using your knowledge base content translated through the underlying language model. Native Arabic content in your knowledge base produces the most accurate Arabic responses.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Ready to try Corebee's whatsapp ai support?
Start free today, no card. Try Pro free for 14 days, then it is $99/mo.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.