AI Customer Support for SaaS Companies
Resolve 86% of support tickets automatically. Give your SaaS customers instant answers about billing, onboarding, and product usage without scaling your team.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
- It tells every customer it is an AI
- On the first message, every conversation. It cannot be switched off.
- Anyone who asks for a person gets one
- They ask, it hands over, and your team gets the whole thread.
- It answers from your own help centre
- Every reply says which of your articles it came from.
- SOC 2 readiness
- TLS in transit
- GDPR DPA
Where it lands
Where that conversation lands.
The thread you just read, filed in the shared inbox your team works from — tagged with who answered it and what it answered from. Beside it, the four things saas companies hand over first.
AI resolves common questions instantly
Corebee learns from your knowledge base, help docs, and past conversations to answer billing, onboarding, and how-to questions automatically. No training required; import your docs and go live in minutes.
Smart handoff to human agents
When a question requires human judgment (refund disputes, bug reports, account escalations), Corebee routes the conversation to the right team member with full context so they never ask the customer to repeat themselves.
Self-service knowledge base
Customers can search your knowledge base directly from the chat widget. AI suggests relevant articles before they even finish typing their question, deflecting tickets before they are created.
Track what matters
See resolution rates, response times, CSAT scores, and which topics generate the most tickets. Use data to improve your product, not just your support.
The objection
“We will just be handing our customers to a bot.”
They will not. Every conversation opens by saying it is an AI, and anyone who asks for a person gets one — on any message, with no magic word. About 86% resolve without a human touching them; the rest arrive in your team's inbox with the whole thread and the sources it checked already attached.
That 86% is the average across accounts. Yours depends on how clean your help centre is and how repetitive your inbound is — you see your own number on the dashboard, not ours.
See where it hands offAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
This is what fills your inbox.
The problems saas companies describe to us, in the order they cost the most time.
Ticket volume grows faster than headcount
Every new feature and every new customer means more questions. Your 3-person support team is buried under 500+ tickets per week, and hiring another agent costs $60K+ per year.
Repetitive questions drain your team
How do I reset my password? Where is my invoice? How do I upgrade? Your team answers the same 50 questions over and over, leaving no bandwidth for complex issues that actually need human judgment.
All four cost the same
Pro is $99 a month with unlimited AI resolutions, however heavy the week gets. AI chat is never metered. Phone minutes beyond your plan are $0.20/min on monthly plans. Start Free Trial
Put your own volume in below. Nothing there is a claim about what Corebee will do for you — you pick the number, and the only other figure in the arithmetic is the published $99 a month.
Confidence
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model's own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo for Pro
Pro is one monthly price for every channel, every conversation and every seat, the same in your busiest month as in your quietest. No per-resolution fee, no per-agent fee.
How long before it is answering?
Four checkpoints, from the install to the month-end decision. The only thing you need before Day 0 is the help centre you have already written.
- Day 0
It is live in about ten minutes
Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.
- Day 1
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.
- Day 7
You correct the ones it got wrong
Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.
- Day 30
You decide on your own numbers
The 14-day Pro trial is long behind you and you have a month of your own conversations to judge it on. Pro is $99/mo, with a 30-day money-back window.
Before you decide.
Can Corebee handle technical SaaS questions?
Yes. Corebee learns from your documentation, API docs, and knowledge base articles. It can answer questions about features, integrations, billing, and troubleshooting. For deeply technical questions that require investigation, it hands off to your team with full context.
How does Corebee integrate with our existing stack?
Corebee works alongside your existing tools. Embed the chat widget on your app or marketing site with a single script tag. Connect your knowledge base by importing URLs or uploading documents. All conversations sync in real-time.
Is $99/month really all-inclusive?
Yes. Corebee Pro charges $99/month with no per-seat fees, no per-resolution charges, and no conversation caps (fair use). You get every channel, the AI phone agent, team inbox, knowledge base, and analytics included. The price stays the same whether you have 5 or 50 team members.
Start free, no card.
Pro $99/mo, 30-day money back.
Ready to transform your support?
Start free. Pro is $99/month: no per-seat fees, no per-resolution charges.
Start Free TrialStart free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Set up in under 10 minutes, then it answers.
After the Pro trial it is $99 a month, cancel in one click.