About Corebee
AI-native customer support for growing teams.
Our Mission
We believe customer support shouldn't punish you for growing. Corebee is an AI-native support platform built from the ground up, not a legacy helpdesk with AI bolted on. We deliver advanced AI support on flat monthly plans (start free, Pro is $99/month), so you can scale without surprise bills.
What We Do
Corebee provides AI-powered customer support built specifically for B2B SaaS companies with 10 to 100 employees. Our platform handles the full support lifecycle:
- Automated AI responses trained on your knowledge base, delivering accurate answers instantly
- Intelligent human handoff when conversations need a personal touch
- Real-time inbox for your team to manage, assign, and resolve conversations
- Analytics and reporting to understand support volume, resolution times, and AI performance
- Governance and oversight tools including audit trails and approval workflows included
Our Approach
We took a different path than traditional helpdesks. Instead of retrofitting AI onto decades-old architectures, we designed Corebee with AI at its core from day one. That difference shapes everything:
- AI-first architecture: AI isn't an add-on. It's the foundation of every feature, from response generation to conversation routing
- Flat pricing: Free to start, Pro $99/month, Business $199/month. No per-agent fees and no per-resolution charges. AI chat is never metered. Phone minutes beyond your plan are $0.20/min on monthly plans.
- Governance included: Audit trails, approval workflows, and oversight tools are included for every customer, not locked behind enterprise tiers
- Deploy in hours, not weeks: Connect your knowledge base, embed the widget, and start resolving conversations the same day
Technology
Corebee is built on modern, reliable infrastructure designed for performance and security:
- Next.js: Server-rendered React for fast, accessible interfaces
- Supabase (PostgreSQL): Managed database with real-time subscriptions and row-level security
- Advanced AI: State-of-the-art language models powering AI responses, trained on your knowledge base via retrieval-augmented generation
- Polar: Secure, PCI-compliant payment processing and subscription management
All data is encrypted in transit with TLS 1.2 or higher. Our SOC 2 readiness work is in progress (we are not certified yet), and a DPA available for GDPR is offered to every customer. Your customer data stays yours; we never use it to train models for other customers.
Why Trust Us
Corebee is founded by Jonathan, who built and scaled support operations firsthand, and got tired of watching per-seat bills climb with every hire. That frustration became Corebee.
- Modern infrastructure: Built on Supabase and Vercel, the same infrastructure powering companies like Notion, Loom, and GitHub
- Security first: SOC 2 readiness in progress (not certified), a DPA available for GDPR, encryption in transit and at rest, and row-level data isolation. Your customer data is never used to train models for other companies
- 30-day money-back guarantee: If Corebee isn't the right fit, you get every penny back. No questions, no hoops
- Real support from real people: Email support@corebee.ai or ask the Corebee agent on this site. Instant reply, problems solved within one hour
Listed on
Independent directories and buyer guides that list Corebee, with pricing, features and reviews you can compare against the rest of the category: Corebee on Toolradar.
Contact
Have questions about Corebee? We'd like to hear from you. Reach us at support@corebee.ai or visit our contact page.
Meet the Team
Building AI-powered customer support for B2B SaaS teams. Previously led product at multiple startups. Passionate about making great support accessible to every growing company.