Our Mission
We believe customer support shouldn't punish you for growing. Corebee is an AI-native support platform built from the ground up — not a legacy helpdesk with AI bolted on. We deliver enterprise-grade AI support at a flat $99/month, so you can scale without surprise bills.
What We Do
Corebee provides AI-powered customer support built specifically for B2B SaaS companies with 10 to 100 employees. Our platform handles the full support lifecycle:
- Automated AI responses trained on your knowledge base, delivering accurate answers instantly
- Intelligent human handoff when conversations need a personal touch
- Real-time inbox for your team to manage, assign, and resolve conversations
- Analytics and reporting to understand support volume, resolution times, and AI performance
- Governance and oversight tools including audit trails and approval workflows on every plan
Our Approach
We took a different path than traditional helpdesks. Instead of retrofitting AI onto decades-old architectures, we designed Corebee with AI at its core from day one. That difference shapes everything:
- AI-first architecture — AI isn't an add-on. It's the foundation of every feature, from response generation to conversation routing
- Flat pricing — One plan at $99/month. No per-agent fees, no per-resolution charges, no usage caps that penalize growth
- Governance on all plans — Audit trails, approval workflows, and oversight tools are included for every customer, not locked behind enterprise tiers
- Deploy in hours, not weeks — Connect your knowledge base, embed the widget, and start resolving conversations the same day
Technology
Corebee is built on modern, reliable infrastructure designed for performance and security:
- Next.js — Server-rendered React for fast, accessible interfaces
- Supabase (PostgreSQL) — Managed database with real-time subscriptions and row-level security
- OpenAI GPT-4o — State-of-the-art language model powering AI responses, trained on your knowledge base via retrieval-augmented generation
- Paddle — Secure, PCI-compliant payment processing and merchant of record
All data is protected with 256-bit SSL encryption in transit. Our infrastructure is SOC 2 compliant, and we are GDPR ready. Your customer data stays yours — we never use it to train models for other customers.