Corebee answers the calls that would go to voicemail — nights, weekends, the storm Saturday you did not staff. It opens by saying it is an A.I., and …and when the caller asks for a person it finishes its sentence and puts them through to the one on-call number you give us.
Showing the emergency restoration version.
Unknown caller · 2:41am
Water damage restoration
The office closed at five and the on-call phone is on someone’s nightstand. This is the call that decides who gets the job.
The office closed at five and the on-call phone is on someone’s nightstand. This is the call that decides who gets the job.
A 2:41am call that reached a person instead of a voicemail box. The call is open in your inbox under the number that dialled.
The agent speaks in Corebee’s own voice — the same Cartesia voice your phone agent is configured with. The caller is synthesised too, and is not a real customer. A scripted example, not a recording of a real call.
Illustrative scripts, not recordings of real customer calls.
Nearly everyone has been trapped in an automated system that could not understand them and would not let them out. That experience is common enough that “we use real people” is a selling point our competitors build an entire business on.
We think the part they get right is the honesty, and the part they get wrong is the conclusion. What people object to is an AI pretending to be a person. So ours does not pretend. It opens by saying it is an A.I., and it puts you through to a human the second you ask — not after it has tried to help you twice more.
The rest is a question you can only settle by watching it work on your own business. That is what the call is for. If it handles your callers badly, we would rather you found out in 30 minutes with us than in month two on your own.
Every call says it is an A.I. before anything else. Most setups open with “This call will be recorded and processed by an A.I. assistant” and a keypress to continue; set up without that, the agent says it itself. Either way the notice is part of the platform — you can add your own words after it, you cannot remove it.
“Can I talk to someone” is a trigger the agent listens for, and on the phone it is the only thing that hands a call over — not tone of voice, not the word emergency. It transfers to the one number you give us, it does not try once more first, and it cannot loop the caller back into itself.
Evenings, weekends, holidays, and the hour after a freeze when four people call at once. The call that would have hit voicemail gets answered, and the caller gets a real reply rather than a beep.
Speech recognition uses a dedicated English model rather than one that keeps re-guessing which language it is hearing, and it allows a longer pause before it decides the caller has finished. That matters on this line specifically: people describing a loss talk over running water, stop mid-sentence, and start again.
Your service area, your hours, whether you bill the carrier direct, what you tell people to do before the truck arrives. If you have not loaded that content it answers from its instructions alone, which is why we build it on your business during the call. It will not confirm or deny that a particular time is free, and when it does not have the answer it says so.
An inbound call finds or creates a conversation against the number that dialled, so the morning after is a list of callers rather than a voicemail box. Being straight with you: the call itself is not written into it — no transcript, no typed summary. We show you exactly what does and does not land there on the call.
What happens to a call: a call you would otherwise have missed comes in. Corebee answers it and tells the caller it is an A.I. assistant. From there the call either goes to a person on your team the moment the caller asks for one, or Corebee handles it — and either way the call arrives in your inbox as a conversation against the caller’s number.
Water, fire and mold. A homeowner with a failed supply line does not leave a voicemail — they keep calling down the search results until somebody picks up, and the job goes to whoever that turns out to be. Your on-call phone is one person, asleep, and it is the same person who is already on a loss across town. This is for firms that publish a 24-hour line and would rather the 2am call was answered, triaged and handed to that on-call number than heard the next morning. Three things to know before you book: on the phone the agent speaks English only, it does not book anything into your schedule or promise a truck, and voice is set up with us rather than self-serve — a number cannot be provisioned without an active paid plan, which is why the first step is a call and not a signup form.
$99a month, flat
Answering services are usually sold by the minute with an overage rate on top, so the months your phone is busiest are the months you pay most. This is not priced that way.
Voice is set up with us rather than self-serve. That is a real constraint, and it is why the first step here is a call rather than a signup form.
They hear it either way — the only question is whether it comes from you in the first sentence or from them working it out halfway through. On the setup most businesses start on, the caller first hears “This call will be recorded and processed by an A.I. assistant” and presses 1 to carry on; without that keypress the agent opens with “You’re speaking with an A.I. assistant, and this call may be recorded.” You can add your own words after that; you cannot remove it. The bet this page is built on is that a caller who is told plainly, and who can have a person by asking for one, stays on the line — and that the alternative is the complaint your competitor’s answering service is already getting.
We build the agent live, point it at your real questions, and tell you straight whether it is ready for your callers.
Book a 30-minute callWant to poke at it yourself first? Paste your website and try the web agent. That one is self-serve; the phone side we set up with you.