A pipe bursts at midnight and your line rings out.
For property managers who owe residents 24/7 emergency cover and cannot staff it. It answers after hours, tells the caller it is an A.I., and puts them through to your on-call number the moment they ask.
Showing the property management version.
Unknown caller · 11:52pm
Multifamily · after hours
The office closed at five. The lease commits you to 24/7 emergency cover; the rota does not.
The office closed at five. The lease commits you to 24/7 emergency cover; the rota does not.
- Corebee: You're speaking with an A.I. assistant, and this call may be recorded. Ridgemont Property Management — what's going on?
- Caller: There's water coming down my kitchen wall. Unit 4B, Larchmont Court.
- Corebee: 4B, Larchmont — got it. Is it still running, or has it stopped?
- Caller: Still going. Can I speak to someone?
- Corebee: Yes. Stay clear of it, and don't use the switches on that wall — putting you through to the on-call number now. (Transferred to your on-call number)
The transfer happened because the caller asked for it — on a phone call, nothing else starts one.
The agent speaks in Corebee’s own voice — the same Cartesia voice your phone agent is configured with. The caller is synthesised too, and is not a real customer. A scripted example, not a recording of a real call.
Illustrative scripts, not recordings of real customer calls.
The reason you’re sceptical is a good reason
Nearly everyone has been trapped in an automated system that could not understand them and would not let them out. That experience is common enough that “we use real people” is a selling point our competitors build an entire business on.
We think the part they get right is the honesty, and the part they get wrong is the conclusion. What people object to is an AI pretending to be a person. So ours does not pretend. It opens by saying it is an A.I., and it puts you through to a human the second you ask — not after it has tried to help you twice more.
The rest is a question you can only settle by watching it work on your own business. That is what the call is for. If it handles your callers badly, we would rather you found out in 30 minutes with us than in month two on your own.
What it actually does
It says what it is
Every call says it is an A.I. before anything else. Most setups open with “This call will be recorded and processed by an A.I. assistant” and a keypress to continue; set up without that, the agent says it itself. Either way the notice is part of the platform — you can add your own words after it, you cannot remove it.
It hands over to your on-call number when a caller asks
Asking for a person is a trigger the agent listens for, and on a phone call nothing else starts a transfer — not the word emergency, not a raised voice. It finishes the sentence it is saying before it dials, then stops talking. It will not dial the number the caller just rang, so it cannot loop them back into itself.
It picks up after five, and on Sunday
The line is answered by the platform rather than by whoever happens to have their phone on that night. By default a caller first hears a short consent step — press 1 to continue on a recorded line — and the agent speaks after that. It is the default on a number we connect, and it is one of the things we set with you.
It will not guess at a lease
It answers from what you have loaded: office hours, where rent goes, what your emergency policy actually says. When it does not have the answer it says so rather than inventing a deposit rule or a fee you would then be held to. It is also blocked from confirming or denying that a particular viewing slot is free, which is the most expensive thing a leasing bot can get wrong.
Tuned for accented English, and only English
Speech recognition is set to a dedicated English model rather than one that keeps re-guessing which language it is hearing, with a longer pause allowed before it decides the caller has finished. That is the whole language story on the phone today. If a large share of your residents call in Spanish, those calls are not the ones to put here yet — web chat and email are a different matter.
You see who called, not what they said
Each call opens a conversation in your inbox against the number that called, so the morning after is a list of who rang and when rather than a voicemail queue. The honest limit: on a phone call we do not write a transcript or the caller's message into that conversation today. Anything that has to reach a person tonight should go out through the transfer, not sit waiting for you.
What happens to a call
What happens to a call: a call you would otherwise have missed comes in. Corebee answers it and tells the caller it is an A.I. assistant. From there the call either goes to a person on your team the moment the caller asks for one, or Corebee handles it — and either way the call arrives in your inbox as a conversation against the caller’s number.
Managers who owe 24/7 cover they cannot staff
Third-party managers running other people's buildings. Community association managers with a board that reads every complaint. Single-family portfolios scattered across a metro. Student housing in turn week. Two calls cost you money and they arrive at opposite ends of the day: the prospect who rings at 7:40pm, gets voicemail, and calls the next listing on the page; and the leak at midnight that is a ceiling by 2am, an insurance claim by Thursday, and a habitability complaint after that. If you already pay an answering service for that line, it is usually because something — the lease, the management agreement, or your state's habitability rules — commits you to cover the rota cannot provide. This is a different way to answer that line. What it costs is on the page, not after the fact: Pro includes the phone agent and 500 minutes a month, Business 2,000, and extra minutes are $0.20 each on monthly plans. What it is not is a dispatcher: it does not page a technician, open a work order, or decide who gets woken up. It answers, it says what it is, and the moment the caller asks for a person it dials the on-call number you gave us.
$99a month on Pro, or $79 billed yearly
Pro includes an AI phone agent with its own number and 500 phone minutes a month (about 150 calls). Business is $199 a month with 2,000 phone minutes a month (about 600 calls) and up to 3 numbers.
Extra minutes are $0.20 each on monthly plans. Going over does not stop the agent answering your phone.
You can set the phone up yourself from your plan, including on the 14-day free trial (card required, 100 minutes to test with), or book a call and we set it up with you.
Questions people ask before booking
We build the agent on your real portfolio while you watch, then ask it the questions your residents and prospects actually ask — your emergency policy, your office hours, where rent goes, what happens with a lockout. If it handles them badly, we will tell you so on the call rather than let you find out in month two.
Thirty minutes, on your own business
We build the agent live, point it at your real questions, and tell you straight whether it is ready for your callers.
Book a 30-minute callWant to poke at it yourself first? Paste your website and try the web agent. The phone agent comes with Pro and Business, and you can set it up yourself or with us.