For independent repair, tire and collision shops that lose work by not picking up. It answers, it tells the caller it’s an A.I., and it puts them through to a person the moment they ask.
Showing the auto repair & service version.
Unknown caller · 11:38pm
Independent repair shop
The shop closed at six. This is the call that normally goes to voicemail and gets returned at ten the next morning, after the customer has already called somewhere else.
The shop closed at six. This is the call that normally goes to voicemail and gets returned at ten the next morning, after the customer has already called somewhere else.
Night-drop instructions at 11:38pm instead of a voicemail beep, so the car is in the right place before anyone opens.
The agent speaks in Corebee’s own voice — the same Cartesia voice your phone agent is configured with. The caller is synthesised too, and is not a real customer. A scripted example, not a recording of a real call.
Illustrative scripts, not recordings of real customer calls.
Nearly everyone has been trapped in an automated system that could not understand them and would not let them out. That experience is common enough that “we use real people” is a selling point our competitors build an entire business on.
We think the part they get right is the honesty, and the part they get wrong is the conclusion. What people object to is an AI pretending to be a person. So ours does not pretend. It opens by saying it is an A.I., and it puts you through to a human the second you ask — not after it has tried to help you twice more.
The rest is a question you can only settle by watching it work on your own business. That is what the call is for. If it handles your callers badly, we would rather you found out in 30 minutes with us than in month two on your own.
Every call says it is an A.I. before anything else. Most setups open with “This call will be recorded and processed by an A.I. assistant” and a keypress to continue; set up without that, the agent says it itself. Either way the notice is part of the platform — you can add your own words after it, you cannot remove it.
Asking for a person is a trigger the agent listens for. It puts the caller through to the number you give us — the service desk during the day, a manager’s cell after six — without trying to help one more time first. Once it starts transferring it goes quiet and stays quiet; it cannot dump the caller back into the AI.
Evenings, Saturdays, the first cold week when everyone’s battery dies at once, and the ten minutes your advisor is walking someone through an estimate. That’s the call that would have rung out.
Speech recognition is set for English spoken with a strong accent — a dedicated English model rather than one that keeps re-guessing the language, and a longer pause allowed before it decides the caller has finished speaking.
Your hours, your services, the jobs and makes you don’t take, where the night drop box is, what your diagnostic policy is. Load nothing and it has nothing to work from, which is part of what the 30 minutes is for. What it does not have, it says it does not have.
Every inbound call opens a conversation against the number that called, so the morning after is a list you can work through. Being straight with you: that is the call and the number, not a written summary or a transcript. We don’t have those on the phone side, and we’re not going to say we do.
What happens to a call: a call you would otherwise have missed comes in. Corebee answers it and tells the caller it is an A.I. assistant. From there the call either goes to a person on your team the moment the caller asks for one, or Corebee handles it — and either way the call arrives in your inbox as a conversation against the caller’s number.
Independent repair shops where the advisor is at the counter and the phone is on the wall behind him. Tire shops in the first cold week of the year. Collision shops fielding adjuster, supplement and rental questions on a car that's been in the booth nine days. Quick service and inspection places where Saturday morning is nothing but walk-ins and a ringing phone. One honest fit note: if you're a multi-rooftop dealer group with a procurement process and a vendor review, we're probably not the right fit yet — tell us on the call and we'll say so.
$99a month, flat
Answering services are usually sold by the minute with an overage rate on top, so the months your phone is busiest are the months you pay most. This is not priced that way.
Voice is set up with us rather than self-serve. That is a real constraint, and it is why the first step here is a call rather than a signup form.
We build the agent on your real shop while you watch — your hours, your services, what you do and don’t take in — and then ask it the questions your customers actually ask. We also walk through how your line would forward to it: after hours only, after a set number of rings, or all the time. If it handles your callers badly, we’ll tell you so on the call.
We build the agent live, point it at your real questions, and tell you straight whether it is ready for your callers.
Book a 30-minute callWant to poke at it yourself first? Paste your website and try the web agent. That one is self-serve; the phone side we set up with you.