Purpose-built for B2B SaaS teams
Tidio is built for ecommerce.
You're building SaaS.
Tidio's Lyro handles simple store FAQs. Corebee handles complex B2B SaaS support — technical docs, multi-step questions — for $99/month flat.
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14 days free, then $99/month flat — no per-seat fees.
Common Tidio Pain Points
Here's what teams tell us when they switch from Tidio to Corebee.
Ecommerce-First Design
Tidio is optimized for Shopify and WooCommerce stores. Its AI is trained on order status and return policies, not technical SaaS support scenarios.
Lyro AI Has a Low Ceiling
Lyro handles FAQ-style questions but struggles with multi-step reasoning, nuanced B2B queries, or dynamic answers pulled from complex documentation.
AI Costs Extra on Top of Agent Seats
The base plan starts at $29/agent/month. Lyro AI is a separate $39/month add-on. For a 5-person team with AI, you are paying $184+/month before any advanced features.
See How Much You Could Save
Compare pricing side by side and see why teams are switching to Corebee.
With Tidio
$184+/month
typical monthly cost
- -$29/agent × 5 agents (Communicator plan)
- -$39/month Lyro AI add-on
- -Per-agent costs scale as team grows
SAVE 46%
With Corebee
$99/month
flat monthly price
- Unlimited team members — no per-agent fees
- advanced AI included at no extra cost
- Knowledge base + AI answering included
Feature Comparison
| Feature | Corebee | Tidio |
|---|---|---|
| AI Technology | advanced AI (multi-step reasoning) | Lyro AI (FAQ-optimized) |
| Target Market | B2B SaaS (10–100 employees) | SMB & ecommerce stores |
| Pricing (5 agents + AI) | $99/month flat | $29×5 agents + $39 Lyro = $184+/month |
| Complex Query Handling | Multi-step, doc-grounded reasoning | FAQ-level, script-style responses |
| Knowledge Base (RAG) | Included — AI cites your actual docs | Basic FAQ builder |
| Setup Time | 5 minutes | 10–20 minutes |
| Contract | Month-to-month | Month-to-month |
| Free Tier | 14-day free trial | Free plan available |
| Visual Chatbot Builder | Not available | Drag-and-drop builder |
| Ecommerce Integrations | Not focused here | Shopify & WooCommerce native |
AI Technology
Tidio
Lyro AI (FAQ-optimized)
Corebee
advanced AI (multi-step reasoning)
Target Market
Tidio
SMB & ecommerce stores
Corebee
B2B SaaS (10–100 employees)
Pricing (5 agents + AI)
Tidio
$29×5 agents + $39 Lyro = $184+/month
Corebee
$99/month flat
Complex Query Handling
Tidio
FAQ-level, script-style responses
Corebee
Multi-step, doc-grounded reasoning
Knowledge Base (RAG)
Tidio
Basic FAQ builder
Corebee
Included — AI cites your actual docs
Setup Time
Tidio
10–20 minutes
Corebee
5 minutes
Contract
Tidio
Month-to-month
Corebee
Month-to-month
Free Tier
Tidio
Free plan available
Corebee
14-day free trial
Visual Chatbot Builder
Tidio
Drag-and-drop builder
Corebee
Not available
Ecommerce Integrations
Tidio
Shopify & WooCommerce native
Corebee
Not focused here
Corebee advantage
Equal
Why Teams Switch from Tidio
Built for B2B SaaS, Not Ecommerce
Tidio's AI is optimized for order tracking and return windows. Corebee is purpose-built for SaaS: technical docs, feature questions, integration troubleshooting.
Deeper AI Understanding
advanced AI reads context across a full conversation and reasons through multi-step questions — the kind Lyro simply deflects or misses.
One Flat Price, No Add-On Surprises
AI is not a $39/month bolt-on. At Corebee it is the core product — unlimited, included in the $99/month flat fee.
Ready for AI that actually understands your product?
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