On March 26, 2026, Zendesk acquired Forethought. If you were comparing them as a standalone, your AI support is now Zendesk-tier procurement. Try Corebee — $99/mo flat, no Zendesk overhead.
14 days free, then $99/month flat — no per-seat fees.
Here's what teams tell us when they switch from Forethought to Corebee.
The Forethought you evaluated runs through Zendesk procurement now. Pricing, support, and roadmap all consolidated into Zendesk Suite.
Forethought's $59K/yr standalone median becomes Zendesk Suite Enterprise — $99+/agent/month plus AI add-ons plus annual commitment.
Both Forethought and Zendesk require annual contracts and sales-led onboarding. 4-8 weeks from interest to first ticket handled.
Compare pricing side by side and see why teams are switching to Corebee.
typical monthly cost
flat monthly price
| Feature | Corebee | Forethought |
|---|---|---|
| Standalone Availability | Yes — independent product | No (acquired by Zendesk, Mar 2026) |
| Pricing | $99/month flat | ~$59K/yr (now Zendesk-tier) |
| Contract | Month-to-month | Annual enterprise |
| Setup Time | 5 minutes self-serve | 4-8 weeks |
| AI Ticket Triage | Yes | Yes |
| AI Action Execution | Yes (refunds, lookups, updates) | Limited (triage-focused) |
| Audit Trail | Every decision logged | Enterprise tier |
| Trial | 14 days, no card | No public trial |
Forethought is now a Zendesk feature. Corebee is purpose-built for SMB AI support without Zendesk's enterprise overhead.
AI triage + action execution + audit logging — at $99/mo flat instead of $59K/yr plus an annual contract.
Sign up in 5 minutes. Try for 14 days. Cancel in one click if it doesn't fit your team.
14-day trial, no card. Same AI capability, predictable price.
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