Save up to 75% vs Gorgias at scale
Gorgias charges $0.40 per ticket.
We don't.
Gorgias bills per ticket, so costs spike as you grow. Corebee offers unlimited AI support for $99/month flat — no usage fees.
Start Free Trial
14 days free, then $99/month flat — no per-seat fees.
Common Gorgias Pain Points
Here's what teams tell us when they switch from Gorgias to Corebee.
Per-Ticket Billing That Punishes Growth
Gorgias charges $0.40 for every ticket above the plan limit. A busy month with 2,000 tickets can cost $800+ before you account for the base plan.
Ecommerce DNA — Not B2B SaaS
Gorgias is deeply integrated with Shopify, Magento, and BigCommerce. Its automation rules and macros assume refunds and order lookups, not complex SaaS troubleshooting.
Unpredictable Monthly Bills
High-traffic campaigns, product launches, and outages cause ticket volume to spike — and your Gorgias invoice to spike with it. Budgeting becomes guesswork.
See How Much You Could Save
Compare pricing side by side and see why teams are switching to Corebee.
With Gorgias
$210–$810+/month
typical monthly cost
- -$10/month base + $0.40 per ticket
- -500 tickets = ~$210/month
- -2,000 tickets = ~$810/month
SAVE 75%
With Corebee
$99/month
flat monthly price
- Unlimited tickets, no usage fees
- advanced AI resolves 86% automatically
- Predictable bill no matter how busy you get
Feature Comparison
| Feature | Corebee | Gorgias |
|---|---|---|
| Pricing Model | $99/month flat, unlimited tickets | $10/month base + $0.40 per ticket |
| Cost at 500 tickets/month | $99 | ~$210 ($10 base + $0.40×500) |
| Cost at 2,000 tickets/month | $99 | ~$810 ($10 base + $0.40×2,000) |
| AI Technology | advanced conversational AI | Rule-based macros + basic AI |
| Knowledge Base (RAG) | Included — AI answers from docs | Not included natively |
| Auto-Resolution Rate | 86% of tickets | 30–40% with macro rules |
| Setup Time | 5 minutes | 1–2 days (macro creation) |
| Ecommerce Integrations | Not focused here | Best-in-class Shopify/Magento |
| Order Management Actions | Not available | Refunds, edits, cancellations in-chat |
| Revenue Statistics | Basic analytics | Support revenue attribution |
Pricing Model
Gorgias
$10/month base + $0.40 per ticket
Corebee
$99/month flat, unlimited tickets
Cost at 500 tickets/month
Gorgias
~$210 ($10 base + $0.40×500)
Corebee
$99
Cost at 2,000 tickets/month
Gorgias
~$810 ($10 base + $0.40×2,000)
Corebee
$99
AI Technology
Gorgias
Rule-based macros + basic AI
Corebee
advanced conversational AI
Knowledge Base (RAG)
Gorgias
Not included natively
Corebee
Included — AI answers from docs
Auto-Resolution Rate
Gorgias
30–40% with macro rules
Corebee
86% of tickets
Setup Time
Gorgias
1–2 days (macro creation)
Corebee
5 minutes
Ecommerce Integrations
Gorgias
Best-in-class Shopify/Magento
Corebee
Not focused here
Order Management Actions
Gorgias
Refunds, edits, cancellations in-chat
Corebee
Not available
Revenue Statistics
Gorgias
Support revenue attribution
Corebee
Basic analytics
Corebee advantage
Equal
Why Teams Switch from Gorgias
Never Pay Per Ticket Again
Gorgias makes your bill a function of your customer volume. Corebee charges one flat fee so you can scale support without dreading the invoice.
AI for SaaS, Not Shopify
Gorgias excels at ecommerce order actions. Corebee's advanced AI is purpose-built for complex B2B SaaS support — docs-grounded answers, multi-step troubleshooting, and intelligent escalation.
Predictable Budget, Always
Product launches, outages, and viral moments spike ticket volume. With Corebee, your cost stays $99 regardless — and AI absorbs the surge.
Ready to end per-ticket billing?
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