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Gorgias bills per resolution.
We don't.
Gorgias bills per ticket, so costs spike as you grow. Corebee offers unlimited AI support for $99/month on Pro, no usage fees.
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Row by row against Gorgias
10 rows, scored from both sides — including the 3 we lose.
See the other 6 rows
Check those rows against your own help centre
Corebee answers from the docs you already publish, with first answers in 5 minutes. Start free, no card, while you judge it.
The objection
“I’d just be swapping Gorgias’s bot for yours.”
You will not. Corebee answers the repetitive questions from your own help docs — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full context attached.
Where Gorgias is genuinely stronger is further down this page, in the rows our own comparison scores for them.
See it hand a conversation to a personAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Common Gorgias pain points
What teams tell us when they leave Gorgias, and the one thing that changes on each.
Per-Ticket Billing That Punishes Growth
Gorgias bills its AI Agent per resolved conversation and its helpdesk by monthly ticket volume, so a busy month costs more than a quiet one. Corebee Pro is $99/month regardless of volume.
Gorgias does not publish per-unit rates; see gorgias.com/pricing, checked 31 Aug 2026.
With Corebee: Never Pay Per Ticket Again. Gorgias makes your bill a function of your customer volume. Corebee charges one flat fee so you can scale support without dreading the invoice.
Ecommerce DNA — Not B2B SaaS
Gorgias is deeply integrated with Shopify, Magento, and BigCommerce. Its automation rules and macros assume refunds and order lookups, not complex SaaS troubleshooting.
With Corebee: AI for SaaS, Not Shopify. Gorgias excels at ecommerce order actions. Corebee's advanced AI is purpose-built for complex B2B SaaS support — docs-grounded answers, multi-step troubleshooting, and intelligent escalation.
Unpredictable Monthly Bills
High-traffic campaigns, product launches, and outages cause ticket volume to spike — and your Gorgias invoice to spike with it. Budgeting becomes guesswork.
With Corebee: Predictable Budget, Always. Product launches, outages, and viral moments spike ticket volume. With Corebee, your cost stays $99 regardless — and AI absorbs the surge.
Corebee is $99/month flat. That is $401 a month you keep — $4,812 a year.
That $500 is your figure. The $99 is the only number we fill in.
Corebee pricing compared with Gorgias
Pricing
$99/mo for Pro
Gorgias does not publish a rate, so there is no number here to beat. Corebee starts free, and Pro is one monthly price whatever your volume, with every channel and every seat included.
Shared inbox
The same conversation, filed
What your team opens afterwards — including the thread the customer asked to hand to a person, and who each one ended with.
Shared inbox
The conversation above, filed
- Website chat
Do I pay more at peak?
Migrating is a person's job, not mine — I'm passing you to the team now with this thread attached.
HumanHanded to your team - Website chat
How accurate is it?
I answer only from the help centre you connect. Where it doesn't cover something I say so — I won't claim I'm never wrong.
AIAnswered from your docs - Website chat
Talk to a human
Asking is all it takes — this thread is going to your team now, with everything above attached.
HumanHanded to your team
Every row is the recorded conversation on this page, nothing else: 1 thread answered by the AI, 2 handed to your team the moment the customer asked. Not a live queue, and not a screenshot.
Where Gorgias still wins
The table above scores ecommerce integrations, order management actions and revenue statistics for Gorgias.
If those decide how your team works, keep Gorgias. We would rather say it here than after you have moved.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number chosen to sound larger than it is would be the only thing you remembered.
No badge wall.
No award graphics, no review-site medals, no borrowed logos anywhere on this page.
Everything we will put a number on is on the right.
Switching from Gorgias: common questions
How does Corebee compare to Gorgias?
Gorgias bills per ticket, so costs spike as you grow. Corebee offers unlimited AI support for $99/month on Pro, no usage fees.
How long does switching from Gorgias take?
Corebee is answering in 5 minutes, against 1–2 days (macro creation) for Gorgias. There is no flowchart to draw first: it answers from the help centre and docs you already publish, tells every customer it is an AI, and hands the conversation to your team the moment someone asks for a person.
What happens if my ticket volume triples next quarter?
Your invoice does not move. Corebee Pro is $99/month with no per-seat or per-resolution fees: unlimited tickets, no usage fees. With Gorgias: AI Agent billed per resolved conversation.
What happens after I sign up?
You start on the Free plan, no card. Pro is $99/month whatever your volume, and you can try it free for 14 days. If you do start paying, there’s a 30-day money-back guarantee.
Ready to end per‑ticket billing?
Start free, no card. Try Pro free for 14 days. Flat pricing, unlimited AI support.
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