Most WhatsApp tools blast messages.
Corebee answers them.

Corebee answers inbound WhatsApp support tickets automatically. Most WhatsApp tools — including Wati — are built to broadcast messages and give your team a shared inbox to reply by hand. Corebee is an AI agent trained on your own docs and help center: when a customer messages your WhatsApp number, the AI reads your knowledge base and resolves the question itself, escalating cleanly to a human only when needed. On a well-populated knowledge base Corebee resolves up to ~70% of conversations on its own; results vary with how complete your content is and the mix of questions you receive.

Corebee starts free (50 AI conversations a month on web chat). Pro is $99/month ($79/month billed annually) with every channel including WhatsApp, unlimited AI replies (fair use) and unlimited agent seats, with no per-resolution fee, no per-message markup and no AI add-on. Business is $199/month. Wati publishes tiered plans ($49 / $99 / $279 in 2026, billed annually, month-to-month is higher), and the entry tiers cap or meter AI replies (for example 250 or 1,000 included, then roughly $60 per additional 1,000), add per-seat charges, and apply a markup on top of Meta's WhatsApp conversation rates. With Corebee your bill does not change when a campaign or a support spike drives more conversations. (Wati pricing: wati.io/pricing, June 2026, verify before quoting.)

Automatically, by default. Once your WhatsApp number is connected, Corebee's AI answers inbound messages out of the box — you do not have to build a flow or wire up a trigger first. Flow-builder tools answer only when a customer hits a keyword or button you pre-defined; anything off-script falls through to a human. Corebee reads the actual question against your knowledge base and responds in natural language, and you can turn the AI off per number or per conversation whenever you want a human to take over.

Corebee crawls your help center, docs, and website and builds a knowledge base automatically — no PDF-by-PDF uploads and no document caps to manage. You can also connect sources like Slack and Jira. Flow-based WhatsApp tools instead require you to hand-build decision trees and keep them updated. With Corebee you point it at your existing content and the AI starts answering the same day; the more complete your docs, the higher the share it resolves on its own (results vary).

No. The same AI agent answers across the web chat widget, email, and WhatsApp — with SMS, Telegram, Instagram, Facebook, and Slack also supported — all feeding one unified inbox. Wati is WhatsApp-only, so the moment a customer emails you or opens a chat on your site you need a separate tool. With Corebee a customer can start on WhatsApp and continue on chat with full context, and your AI and your team see the whole conversation in one place.

It hands off cleanly to a human. When a question is outside the knowledge base, or a customer asks for a person, Corebee marks the conversation as needing a human and notifies your team with the full context — no lost messages, no re-asking the customer to repeat themselves. Corebee is built to handle the repetitive, well-documented questions so your team spends its time on the conversations that actually need a person; it is not designed to replace your team or fully automate support.

Most teams are live in minutes. You connect your WhatsApp number through Meta's embedded signup, point Corebee at your docs or help center, and the AI starts answering — there are no decision trees to build first. Flow-based tools typically need hours of flow-building before they answer anything useful. Because Corebee learns from your existing content, the working agent ships the same day you connect it.

No. Corebee Pro is $99/month with no per-message markup and no per-conversation surcharge. Replies are formatted natively for WhatsApp at no extra cost. Many WhatsApp business tools add a margin (commonly around 20%) on top of Meta's conversation rates and meter you per message. With Corebee, conversation volume does not change your bill.

If your primary need is outbound WhatsApp marketing — broadcast campaigns, a managed pre-approved template library, and drip sequences to large contact lists — Wati is purpose-built for that and worth a look. Corebee's job is the opposite end: resolving the inbound support tickets those messages generate, across WhatsApp and your other channels. Many teams run a broadcast tool for outbound and Corebee for inbound support.