Save 90% vs Fin per-outcome pricing
Fin (Intercom's AI) charges $0.99 per resolution.
We don't.
Fin is Intercom's AI standalone. Even at the $49.50/mo entry tier, you pay $0.99 every time it resolves a question. With Corebee, resolutions are unlimited at $99/mo flat.
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Row by row against Fin AI
8 rows, scored from both sides.
Per-Resolution Cost
Corebee
Unlimited included
Fin AI
$0.99 per outcome
Entry Price
Corebee
$99/mo flat (all features)
Fin AI
$49.50/mo + per-outcome + Intercom seats
Standalone Operation
Corebee
Yes — works on any site
Fin AI
Requires Intercom workspace
Predictability
Corebee
Same $99 every month
Fin AI
Varies with volume
See the other 4 rows
Knowledge Base
Corebee
Included
Fin AI
Add-on cost
Setup
Corebee
5 minutes
Fin AI
1-2 weeks (Intercom + Fin)
AI Action Execution
Corebee
Yes
Fin AI
Yes (Fin Tasks)
Audit Logging
Corebee
Every reply
Fin AI
Available (enterprise tier)
Corebee advantage
Equal
Check those rows against your own help centre
Corebee answers from the docs you already publish, with first answers in 5 minutes. $99/month flat while you judge it.
The objection
“I’d just be swapping Fin AI’s bot for yours.”
You will not. Corebee answers the repetitive questions from your own help docs — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full context attached.
See it hand a conversation to a personAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Common Fin AI pain points
What teams tell us when they leave Fin AI, and the one thing that changes on each.
Per-Outcome Pricing
Fin's $0.99/outcome model makes success a tax: 1,000 monthly resolutions = $990 in Fin fees, on top of Intercom seats and add-ons.
With Corebee: No Outcome Tax. Fin charges $0.99 every time it resolves a question. Corebee doesn't charge per outcome — ever.
Requires an Intercom Workspace
Fin is sold as an Intercom add-on. Using it requires an Intercom subscription plus Fin's per-outcome fees plus per-seat Intercom costs.
With Corebee: Not Tied to Intercom. Fin requires an Intercom workspace. Corebee runs on any site, with any knowledge base, with no parent platform.
Unpredictable Bills
High-volume months mean high Fin bills. The more your customers ask, the more you pay.
With Corebee: Predictable Monthly Cost. Whether you do 100 resolutions or 10,000, the bill is the same: $99/month.
$500/ month
Corebee is $99/month flat. That is $401 a month you keep — $4,812 a year.
That $500 is your figure. The $99 is the only number we fill in.
Corebee pricing compared with Fin AI
Pricing
$99/mo flat
Fin AI bills $990+/month; Corebee is one flat price for every channel, every conversation and every seat — no per-resolution fee, no per-agent fee, no overage at the end of the month.
Shared inbox
The same conversation, filed
What your team opens afterwards — including the thread the customer asked to hand to a person, and who each one ended with.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number chosen to sound larger than it is would be the only thing you remembered.
No resolution rate.
We do not publish a deflection or resolution percentage. It depends on your own help docs and your own questions, so ours would tell you nothing about yours.
No badge wall.
No award graphics, no review-site medals, no borrowed logos anywhere on this page.
Everything we will put a number on is on the right.
Switching from Fin AI: common questions
How does Corebee compare to Fin AI?
Fin is Intercom's AI standalone. Even at the $49.50/mo entry tier, you pay $0.99 every time it resolves a question. With Corebee, resolutions are unlimited at $99/mo flat.
How long does switching from Fin AI take?
Corebee is answering in 5 minutes, against 1-2 weeks (Intercom + Fin) for Fin AI. There is no flowchart to draw first: it answers from the help centre and docs you already publish, tells every customer it is an AI, and hands the conversation to your team the moment someone asks for a person.
What happens if my ticket volume triples next quarter?
Your invoice does not move. Corebee is $99/month flat — unlimited AI outcomes. With Fin AI: $49.50/mo Fin base + $0.99/outcome.
What happens when the 14 days are up?
Corebee is $99/month, flat, whatever your volume. If you do start paying, there’s a 30-day money-back guarantee.
Replace Fin (and Intercom) for $99 flat
14-day trial, no card. Migrate from Intercom in under an hour.
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- Free for 14 days
- No credit card to start
- Cancel in one click
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