Save 80% vs LiveChat + KB tool
LiveChat needs agents online 24/7.
Corebee doesn't.
LiveChat needs a human for every conversation. Corebee's AI resolves 86% of tickets automatically with a built-in knowledge base for $99/month.
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- Free for 14 days
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Row by row against LiveChat
10 rows, scored from both sides — including the 3 we lose.
AI Technology
Corebee
advanced conversational AI
LiveChat
Scripted chatbot builder
Auto-Resolution
Corebee
86% of tickets resolved by AI
LiveChat
Requires human agents
Knowledge Base
Corebee
Included — RAG-powered AI answers
LiveChat
Not included
Pricing (10 agents)
Corebee
$99/month flat
LiveChat
$490/month ($49/agent)
See the other 6 rows
24/7 Coverage
Corebee
AI is always on
LiveChat
Only when agents are logged in
Setup Time
Corebee
5 minutes
LiveChat
30–60 minutes
Contract
Corebee
Month-to-month
LiveChat
Annual billing for best price
Chat Widget Customization
Corebee
Customizable
LiveChat
Highly customizable
Agent Productivity Tools
Corebee
AI-assisted responses
LiveChat
Advanced canned responses, tags, routing
Reporting
Corebee
AI-powered support analytics
LiveChat
Detailed agent & queue reporting
Corebee advantage
Equal
Check those rows against your own help centre
Corebee answers from the docs you already publish, with first answers in 5 minutes. $99/month flat while you judge it.
The objection
“I’d just be swapping LiveChat’s bot for yours.”
You will not. Corebee answers the repetitive questions from your own help docs — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full context attached.
Where LiveChat is genuinely stronger is further down this page, in the rows our own comparison scores for them.
See it hand a conversation to a personAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Common LiveChat pain points
What teams tell us when they leave LiveChat, and the one thing that changes on each.
Every Ticket Needs a Human
LiveChat's chatbot builder creates scripted flows, not intelligent AI. m.
With Corebee: Real AI, Not Just Chat. LiveChat puts every message in front of an agent. Corebee's advanced AI reads your docs and resolves 86% of questions before an agent ever needs to get involved.
Knowledge Base Not Included
LiveChat doesn't ship with a knowledge base. You'll need a separate tool (HelpDocs, Notion, etc.) and none of it connects to your chat AI.
With Corebee: Knowledge Base Included. Stop stitching together a separate KB tool. Corebee ships with a knowledge base that directly powers AI answers — no extra cost, no extra integration.
Per-Agent Pricing Adds Up Fast
At $49/agent/month on the Team plan, a 10-agent team pays $490/month. Add a knowledge base tool and you are at $550+ before AI is even in the picture.
With Corebee: Flat Pricing That Scales. LiveChat charges per agent. Corebee charges $99/month regardless of team size.
$500/ month
Corebee is $99/month flat. That is $401 a month you keep — $4,812 a year.
That $500 is your figure. The $99 is the only number we fill in.
Corebee pricing compared with LiveChat
Pricing
$99/mo flat
LiveChat bills $490+/month; Corebee is one flat price for every channel, every conversation and every seat — no per-resolution fee, no per-agent fee, no overage at the end of the month.
Shared inbox
The same conversation, filed
What your team opens afterwards — including the thread the customer asked to hand to a person, and who each one ended with.
Where LiveChat still wins
The table above scores chat widget customization, agent productivity tools and reporting for LiveChat.
If those decide how your team works, keep LiveChat. We would rather say it here than after you have moved.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number chosen to sound larger than it is would be the only thing you remembered.
No resolution rate.
We do not publish a deflection or resolution percentage. It depends on your own help docs and your own questions, so ours would tell you nothing about yours.
No badge wall.
No award graphics, no review-site medals, no borrowed logos anywhere on this page.
Everything we will put a number on is on the right.
Switching from LiveChat: common questions
How does Corebee compare to LiveChat?
LiveChat needs a human for every conversation. Corebee's AI resolves 86% of tickets automatically with a built-in knowledge base for $99/month.
How long does switching from LiveChat take?
Corebee is answering in 5 minutes, against 30–60 minutes for LiveChat. There is no flowchart to draw first: it answers from the help centre and docs you already publish, tells every customer it is an AI, and hands the conversation to your team the moment someone asks for a person.
What happens if my ticket volume triples next quarter?
Your invoice does not move. Corebee is $99/month flat — unlimited team members — no per-agent fees. With LiveChat: $49/agent × 10 agents (Team plan).
What happens when the 14 days are up?
Corebee is $99/month, flat, whatever your volume. If you do start paying, there’s a 30-day money-back guarantee.
Ready for support that works without an agent queue?
Start your free 14-day trial. AI handles the volume, humans handle the edge cases.
Start my 14-day trial
- Free for 14 days
- No credit card to start
- Cancel in one click
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