86% AI auto-resolution, zero per-seat fees
Crisp keeps agents busy.
Corebee lets AI handle 86% of them.
Crisp relies on humans for every answer. Corebee's AI resolves 86% of conversations automatically, 24/7, for a flat $99/month.
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- Free for 14 days
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Row by row against Crisp
10 rows, scored from both sides — including the 3 we lose.
AI Resolution
Corebee
86% of tickets auto-resolved
Crisp
Relies on human agents
AI Technology
Corebee
advanced AI (conversational, context-aware)
Crisp
Canned responses & basic triggers
24/7 Support Coverage
Corebee
AI always available
Crisp
Only when agents are online
Pricing Model
Corebee
$99/month flat (unlimited seats)
Crisp
$25–$95/workspace/month
See the other 6 rows
Knowledge Base (RAG)
Corebee
Included — AI answers from your docs
Crisp
Basic search, no AI coupling
Setup Time
Corebee
5 minutes
Crisp
15–30 minutes
Contract Flexibility
Corebee
Month-to-month, cancel anytime
Crisp
Month-to-month available
Free Tier
Corebee
14-day free trial
Crisp
Free plan (2 seats)
Multi-Channel Coverage
Corebee
Chat, Email
Crisp
Chat, Email, Social, Phone
Live Co-Browsing
Corebee
Not available
Crisp
Built-in co-browsing
Corebee advantage
Equal
Check those rows against your own help centre
Corebee answers from the docs you already publish, with first answers in 5 minutes. $99/month flat while you judge it.
The objection
“I’d just be swapping Crisp’s bot for yours.”
You will not. Corebee answers the repetitive questions from your own help docs — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full context attached.
Where Crisp is genuinely stronger is further down this page, in the rows our own comparison scores for them.
See it hand a conversation to a personAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Common Crisp pain points
What teams tell us when they leave Crisp, and the one thing that changes on each.
Human-Dependent Availability
Crisp is built around live agents. When your team is offline, customers wait.
With Corebee: AI That Resolves, Not Just Routes. Crisp puts chats in front of agents. Corebee's advanced AI reads your knowledge base and resolves 86% of conversations before an agent ever sees them.
Basic AI — Canned Responses Only
Crisp's AI features amount to pre-written scripts and simple triggers, not true conversational AI. Customers quickly realize they're talking to a bot that can't help.
With Corebee: 24/7 Instant Answers. m. on a Sunday — no agent required.
Pricing Jumps at Higher Tiers
The free plan is limited to two seats. Meaningful automation and analytics require the $95/workspace Unlimited plan — with little genuine AI to show for it.
With Corebee: Purpose-Built for B2B SaaS Support. Crisp is a general messaging layer. Corebee is designed specifically for B2B SaaS support workflows — complex product questions, multi-step troubleshooting, and seamless human escalation.
$500/ month
Corebee is $99/month flat. That is $401 a month you keep — $4,812 a year.
That $500 is your figure. The $99 is the only number we fill in.
Corebee pricing compared with Crisp
Pricing
$99/mo flat
Crisp bills $95/month; Corebee is one flat price for every channel, every conversation and every seat — no per-resolution fee, no per-agent fee, no overage at the end of the month.
Shared inbox
The same conversation, filed
What your team opens afterwards — including the thread the customer asked to hand to a person, and who each one ended with.
Where Crisp still wins
The table above scores free tier, Multi-Channel coverage and live Co-Browsing for Crisp.
If those decide how your team works, keep Crisp. We would rather say it here than after you have moved.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number chosen to sound larger than it is would be the only thing you remembered.
No resolution rate.
We do not publish a deflection or resolution percentage. It depends on your own help docs and your own questions, so ours would tell you nothing about yours.
No badge wall.
No award graphics, no review-site medals, no borrowed logos anywhere on this page.
Everything we will put a number on is on the right.
Switching from Crisp: common questions
How does Corebee compare to Crisp?
Crisp relies on humans for every answer. Corebee's AI resolves 86% of conversations automatically, 24/7, for a flat $99/month.
How long does switching from Crisp take?
Corebee is answering in 5 minutes, against 15–30 minutes for Crisp. There is no flowchart to draw first: it answers from the help centre and docs you already publish, tells every customer it is an AI, and hands the conversation to your team the moment someone asks for a person.
What happens if my ticket volume triples next quarter?
Your invoice does not move. Corebee is $99/month flat — unlimited team members, no per-seat fees. With Crisp: $95/workspace on the Unlimited plan.
What happens when the 14 days are up?
Corebee is $99/month, flat, whatever your volume. If you do start paying, there’s a 30-day money-back guarantee.
Ready for support that doesn't clock out?
Start your free 14-day trial. AI handles the volume while you sleep.
Start my 14-day trial
- Free for 14 days
- No credit card to start
- Cancel in one click
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