Shopify AI Chat — Native
$99/month on Pro. Unlimited conversations. Order Status, Refunds, Sizing, handled.
- Connects to Shopify in 1 click
- Trained on your catalog
- No per-conversation fees
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
86%of tickets resolved automatically, with no human in the conversation.
And it always says it is an AI. It discloses that it is an AI and cannot be talked out of it, and it hands the conversation to a person as soon as someone asks for one.
WISMO on Shopify
Or pick a question
A recorded conversation, not a live agent.
Pick a question, or type your own. To watch one answer from your own content, build a live agent on your site.
On your site
Live chat on your Shopify store, answered from your own data.
One script tag puts the widget on every page you already have. It answers from the Shopify data you connect and the help centre you have already written — and it says it is an AI in the first line, every time.
The objection
“I’ll be stuck talking to a bot.”
You will not. Corebee answers the repetitive questions from your own help docs and the Shopify data you connect — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full thread attached.
See what it does when it is not sureAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
Connecting Shopify takes three steps
About ten minutes end to end. The only thing you need before you start is the help centre you have already written.
- Step 01
Connect your Shopify store with one click
From your Corebee dashboard, click Connect Shopify and approve access via Shopify's secure OAuth. Corebee requests access to orders, products, and customer data to power AI responses — no App Store listing or manual keys required.
- Step 02
Configure the support widget
Customize the chat widget appearance to match your store branding. Choose colors, position, welcome messages, and which pages display the widget.
- Step 03
Set up order lookup
Enable customers to check order status, request returns, and track shipments directly through the chat widget without waiting for an agent.
- Then
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under your threshold is handed to a person with the whole conversation attached.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the Shopify context and the whole thread attached.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo for Pro
Pro is one monthly price for every channel, every conversation and every seat. No per-resolution fee, no per-agent fee. Or start on Free, no card.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number chosen to sound larger than it is would be the only thing you remembered.
No badge wall.
No award graphics, no review-site medals, no borrowed logos anywhere on this page.
Everything we will put a number on is on the right.
Questions about Shopify
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Can the AI answer questions about specific orders?
Yes. When a customer provides their order number or email, the AI can look up order status, tracking information, and delivery estimates in real-time from your Shopify store.
Does the widget work with Shopify themes?
Yes. The Corebee widget is compatible with all Shopify themes including custom themes. It loads asynchronously so it does not affect your store page speed.
Can the AI handle returns and refunds?
The AI can guide customers through your return policy, collect return reasons, and create return requests. Actual refund processing requires agent approval for security.
Ready to connect Shopify?
Set it up in minutes, on your own Shopify data, with the trial running the whole time.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Pro is $99/mo when you upgrade. If you do start paying, there’s a 30-day money-back guarantee.