Stripe + Corebee
Let your AI read Stripe and run refunds with policy guardrails
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86%of tickets resolved automatically, with no human in the conversation.
And it always says it is an AI. It discloses that it is an AI and cannot be talked out of it, and it hands the conversation to a person as soon as someone asks for one.
On your site
Live chat on your site, answered from your Stripe data.
One script tag puts the widget on every page you already have. It answers from the Stripe data you connect and the help centre you have already written — and it says it is an AI in the first line, every time.
The objection
“I’ll be stuck talking to a bot.”
You will not. Corebee answers the repetitive questions from your own help docs and the Stripe data you connect — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full thread attached.
See what it does when it is not sureAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
Connecting Stripe takes three steps
About ten minutes end to end. The only thing you need before you start is the help centre you have already written.
- Step 01
Click "Connect Stripe"
From Settings → Integrations → Stripe, click Connect. Corebee starts the official Stripe Connect OAuth flow — no API keys to copy, no secrets to paste.
- Step 02
Authorize Corebee on Stripe
You're redirected to connect.stripe.com to sign in to your Stripe account and approve the requested scopes. Stripe issues Corebee a connected-account ID (acct_…) scoped to your business; Corebee never sees or stores your secret key.
- Step 03
You're connected
On callback, Corebee creates a stripe_connections row keyed to your org and the AI is immediately able to read transactions and — within the policy thresholds you set — execute refunds and other write actions with risk-based approval.
- Then
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under your threshold is handed to a person with the whole conversation attached.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the Stripe context and the whole thread attached.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo for Pro
Pro is one monthly price for every channel, every conversation and every seat. No per-resolution fee, no per-agent fee. Or start on Free, no card.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number chosen to sound larger than it is would be the only thing you remembered.
No badge wall.
No award graphics, no review-site medals, no borrowed logos anywhere on this page.
Everything we will put a number on is on the right.
Questions about Stripe
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
How does Corebee authenticate with my Stripe account?
Through Stripe Connect OAuth. You sign in to Stripe directly; Stripe returns Corebee a connected-account ID (acct_…). Corebee never asks for, stores, or transmits your Stripe secret key. You can revoke access at any time from your Stripe Dashboard or with one click in Corebee.
What controls do I have over write actions like refunds?
Each org has a Stripe policy: an auto-approval refund cap (default $50), a review-required cap (default $500), a daily refund cap (default $1000), and switches for immediate-cancel, dispute-evidence submission, and HITL email recipients. Anything above the auto cap routes to Slack or email for human approval before Corebee calls Stripe.
Is my Stripe data secure?
Yes. Connect OAuth means we never see your secret key. All API calls go over TLS, full card numbers never leave Stripe, and every state-changing action is written to an append-only stripe_audit_log table with the actor (AI or human), policy decision, and Stripe response. We retain audit rows for seven years.
Does it support Stripe Connect platforms with sub-merchants?
Yes — that's the canonical mode. Corebee uses Connect Standard, so each merchant grants Corebee access to their own Stripe account and we make all calls with the Stripe-Account header. Test mode and live mode are isolated; a test connection cannot drive live API calls.
Can I use restricted API keys instead of OAuth?
OAuth via Connect is the default and recommended path. Restricted-API-key (paste-key) mode is being soft-deprecated over a 16-week window. Existing paste-key connections continue to work; new orgs default to OAuth and we'll prompt existing orgs to upgrade ahead of the cutover.
Ready to connect Stripe?
Set it up in minutes, on your own Stripe data, with the trial running the whole time.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Pro is $99/mo when you upgrade. If you do start paying, there’s a 30-day money-back guarantee.