Best tawk.to Alternative for AI Customer Support
tawk.to bills free. Corebee starts free, and Pro is $99/month whatever your team size.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
It answers from your own help centre, tells every customer it's an AI, and hands over the moment someone asks for a person.
Works with the tools your team already uses
Corebee is the best tawk.to alternative for teams ready to upgrade from free live chat to AI-powered support. Get AI with 86% auto-resolution at $99/month on Pro instead of relying on human agents for every single conversation.
Auto-resolution rate reflects up to 86% of conversations resolved by Corebee AI on a well-populated knowledge base; results vary by content coverage and question mix.
Why teams leave tawk.to
The three complaints that come up most — and what Corebee does about each one.
- Pricing that punishes growth
- No AI capabilities whatsoever — every conversation requires a human agent
- AI that talks but can't act
- No knowledge base or self-service support options included
- Features hidden in higher tiers
- Basic interface and limited customization create an unprofessional impression
AI resolves 86% of conversations automatically — massive productivity gain
Included knowledge base powers AI responses and enables customer self-service
Professional, branded experience that builds customer trust and confidence
Corebee vs tawk.to, line by line
The rows a support lead actually compares before switching — including the two nobody else puts in a table.
Every row is checkable on tawk.to's own pricing page. The $99 line is checkable in about five minutes.
Start free — no card| Feature | Corebee | tawk.to |
|---|---|---|
| Monthly Cost | $99/mo on Pro | Free (+ optional add-ons) |
| AI Resolution | 86% auto-resolution with AI | None — 100% manual |
| Knowledge Base | Included with RAG-powered AI | Basic KB add-on available |
| 24/7 Coverage | AI always online | Only when agents are online |
| Branding Control | Fully branded, no tawk.to logo | $19/mo to remove branding |
| Hired Agent Option | AI replaces need for hired agents | $1/hr for human agents |
| Language Support | AI responds in 50+ languages | Widget in 45+ languages |
| Analytics | AI decision log, cost savings tracking | Basic visitor stats |
- Monthly Cost
- $99/mo on Pro
- tawk.to: Free (+ optional add-ons)
- AI Resolution
- 86% auto-resolution with AI
- tawk.to: None — 100% manual
- Knowledge Base
- Included with RAG-powered AI
- tawk.to: Basic KB add-on available
- 24/7 Coverage
- AI always online
- tawk.to: Only when agents are online
- Branding Control
- Fully branded, no tawk.to logo
- tawk.to: $19/mo to remove branding
- Hired Agent Option
- AI replaces need for hired agents
- tawk.to: $1/hr for human agents
- Language Support
- AI responds in 50+ languages
- tawk.to: Widget in 45+ languages
- Analytics
- AI decision log, cost savings tracking
- tawk.to: Basic visitor stats
3 more rows
What the AI actually does
The one axis that decides whether support headcount goes up next year.
Conversational AI resolves 86% of conversations autonomously 24/7. RAG-powered knowledge base provides accurate, context-aware answers without human involvement.
No AI capabilities whatsoever. Every conversation requires a live human agent. When no agents are online, visitors see an offline form instead of getting answers.
Every tawk.to line item
tawk.to bills free.Corebee Pro is one $99 line at any team size.
Free Unlimited agents, unlimited chat, basic widget | $0 |
Remove Branding White-label the widget | $19/mo |
Hired Agents Human agents managed by tawk.to | $1/hr |
Video + Voice Add-on for audio/video chat | $29/mo |
tawk.to list pricing last checked February 2026.
Is this a switch worth making?
We would rather you stayed on tawk.to than churned in month two.
Switch to Corebee if
- Teams tired of manually answering every chat with no AI assistance whatsoever
- Companies spending on hired agents ($1/hr) that could be replaced by AI resolution
- Businesses wanting 24/7 coverage without staffing agents around the clock
Stay on tawk.to if
- Bootstrapped startups with near-zero budget that cannot afford $99/month yet
- Teams with extremely low chat volume (under 10 chats/day) where manual handling is fine
- Businesses that prefer tawk.to's hired agent service for fully outsourced support
Where tawk.to is genuinely good: completely free live chat software with no conversation limits or hidden fees; available in 45+ languages with one of the largest user bases globally; offers affordable hired agents at $1/hour for teams that need human coverage.
Moving off tawk.to
About 32 minutes end to end. No engineering time.
- Step 115 min
Compile your product FAQs and support docs
- Step 210 min
Import content into Corebee knowledge base
- Step 35 min
Configure widget branding and embed code
- Step 42 min
Remove tawk.to snippet, add Corebee
Also worth a look
Corebee is not the right answer for every team leaving tawk.to. Where one of these fits better, go and read them.
- Wonderchat
Wonderchat is an AI chatbot builder that trains on your website pages and documents, such as PDFs, and answers visitors in a chat box on your site. It fits a small site that wants an answer bot on the page rather than a full support inbox, and a teammate can take over the chat live when needed. For numbers on how AI support performs in practice, Wonderchat's customer support trends report covers 5.85 million conversations.
Questions people ask before switching
Straight answers, including where Corebee is the wrong tool.
Nothing here needs a call to check. The $99 Pro line and the handoff are both live in the trial.
Start free — no cardWhy pay $99/month when tawk.to is free?
tawk.to requires a human agent for every conversation. At even modest volume, you need dedicated support staff. Corebee's AI resolves 86% of questions automatically — the cost of one hour of agent time pays for a month of Corebee.
Can I migrate my tawk.to chat history to Corebee?
Corebee starts fresh rather than importing chat history. Set up your knowledge base with your product documentation and the AI immediately starts resolving questions. Most teams are fully operational within an hour.
Is tawk.to really free or are there hidden costs?
The software is free, but tawk.to monetizes through hired agents ($1/hr), video/voice add-ons, and branding removal ($19/mo). The real cost is the human time required — every chat needs an agent. Corebee's AI eliminates 86% of that labor.
Ready to switch from tawk.to?
Start free, no card. Pro is $99/mo with unlimited seats and AI conversations.
Start free — no cardStart free, no credit card needed. Try Pro free for 14 days, and cancel in one click.