Best Crisp Alternative for AI Customer Support
Crisp bills per workspace, with AI capped by included credits. Corebee starts free, and Pro is $99/month whatever your team size.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
It answers from your own help centre, tells every customer it's an AI, and hands over the moment someone asks for a person.
Works with the tools your team already uses
The best Crisp alternatives for a team that needs AI resolution without per-seat fees start with Corebee: Pro is $99/month flat ($79/month billed yearly) with unlimited team members and unlimited AI conversations (fair use), and it resolves up to 86% of conversations automatically. Crisp is $45 to $295 per workspace a month and caps AI at included credits, about 90 to 1,350 automated conversations. tawk.to, Tidio, Chatwoot, Social Intents, Wonderchat and eesel AI are compared below, with prices checked on November 2, 2026.
Auto-resolution rate reflects up to 86% of conversations resolved by Corebee AI on a well-populated knowledge base; results vary by content coverage and question mix.
What are the best Crisp alternatives for a small business running live chat?
The best Crisp alternatives for a small business running live chat are Corebee, tawk.to, Tidio, Chatwoot, Social Intents, Wonderchat and eesel AI. If your team needs AI resolution without per-seat fees, Corebee is the closest fit: Pro is $99/month flat ($79/month billed yearly) with unlimited team members and unlimited AI conversations (fair use). If you only need free live chat answered by people, tawk.to costs nothing. Crisp itself is free for 2 seats, then $45 to $295 per workspace a month, with AI limited to included credits worth about 90 to 1,350 automated conversations a month.
1. Corebee
Best for: Small teams that want AI to resolve conversations on every channel for one flat price, with no per-seat or per-resolution fees.
- Price
- Free plan with 50 AI conversations a month and no card. Pro is $99/month, or $79/month billed yearly ($948/year). Business is $199/month and adds phone minutes and numbers.
- AI
- Unlimited AI conversations on Pro (fair use). The AI agent answers from your help centre, tells the customer it is an AI, and hands the conversation to a person when asked.
- Team seats
- Unlimited team members. No per-seat or per-resolution fees.
Channels: website chat, email, WhatsApp, SMS, Instagram, Messenger, Telegram, Slack, Microsoft Teams, Discord and an AI phone agent. Corebee resolves up to 86% of conversations automatically on a well-populated knowledge base; results vary with content coverage. It has no co-browsing and a smaller integration library than Crisp.
2. tawk.to
Best for: A small business that wants free live chat and answers chats with its own people.
- Price
- Live chat, ticketing and a hosted help centre are free. Removing the tawk.to branding is $29/month. AI Assist starts at $29/month.
- AI
- AI Assist is a paid add-on. Its monthly limits are not stated on the pricing page, so see pricing page.
- Team seats
- See pricing page.
The cheapest way to put a chat box on a website. The free widget carries tawk.to branding, and tawk.to also sells human chat agents at $1 an hour.
3. Tidio
Best for: Shopify stores that want live chat plus scripted Flows.
- Price
- Free plan with 50 conversations a month. Starter $29/month (100 conversations). Growth from $59/month (250 conversations). Plus from $300/month.
- AI
- Lyro AI Agent: 50 conversations free once, then a separate add-on from $39/month for 50 AI conversations a month.
- Team seats
- 10 seats included on Free, Starter and Growth.
Tidio prices by conversation volume, not by seat, so a small team pays little until traffic grows. AI is the metered part: 200 Lyro conversations a month is $140 on top of the plan.
4. Chatwoot
Best for: Teams that want an open-source inbox they can self-host.
- Price
- Free Hacker plan (500 conversations a month). Startups $19, Business $39 and Enterprise $99 per agent a month.
- AI
- Captain AI runs on credits: none on Hacker, 300 on Startups, 500 on Business and 800 on Enterprise. Extra credits are $20 per 1,000.
- Team seats
- Billed per agent on the cloud plans.
Paid cloud plans include unlimited conversations under fair use, and the code is open source. The per-agent price is the trade-off once the team grows.
5. Social Intents
Best for: Teams that want to answer website chats from Microsoft Teams, Slack or Google Chat.
- Price
- Lite $29/month. Starter $39, Basic $69, Pro $99 and Business $199 a month, billed yearly.
- AI
- AI chat on ChatGPT, Claude or Gemini models. Plans run from 60 conversations a month (Lite) to 10,000 (Business). Human-only conversations do not count toward the AI limit.
- Team seats
- 1 seat on Lite, 4 on Starter, unlimited from Basic up.
No per-seat pricing from Basic up, and your team replies from the chat tool it already uses instead of a new dashboard.
6. Wonderchat
Best for: An AI chat agent trained on your website, with handover to live chat.
- Price
- Free plan. Starter $39/month, Basic $149/month and Scale $499/month. Yearly billing saves 17%.
- AI
- 50 AI replies a month on Free, 500 on Starter, 3,000 on Basic and 10,000 on Scale. Replies from frontier models can use more than one credit.
- Team seats
- 2 seats on Free, unlimited on paid plans.
A good fit if the AI answer is the main thing you are buying. Live chat handover to your team is on every plan, including Free.
7. eesel AI
Best for: Teams that keep Zendesk, Freshdesk or another helpdesk and only want to add AI.
- Price
- Free trial with 100 credits. Teammate plans from $299/month for 500 credits up to $1,749/month for 5,000. Paying a year upfront gives two months free.
- AI
- One credit per ticket or chat, however long. Overage is optional and costs $0.80 a credit.
- Team seats
- Unlimited agents and seats, no per-seat price.
eesel AI adds AI to the helpdesk you already run and learns from your past tickets, so nothing has to move. Corebee is the other shape of the same job: the inbox, the channels and the AI in one product.
Crisp alternatives compared: price, AI and seats
| Tool | Starting price | AI included | Team seats |
|---|---|---|---|
| Corebee | $0; Pro $99/mo flat | Unlimited on Pro (fair use) | Unlimited |
| tawk.to | $0; AI Assist from $29/mo | Paid add-on, see pricing page | See pricing page |
| Tidio | $0; Starter $29/mo | Lyro from $39/mo for 50 | 10 included |
| Chatwoot | $0; then $19/agent/mo | 300 to 800 Captain credits/mo | Per agent |
| Social Intents | $29/mo (Lite) | 60 to 10,000 conversations/mo | Unlimited from Basic |
| Wonderchat | $0; Starter $39/mo | 50 to 10,000 AI replies/mo | Unlimited on paid plans |
| eesel AI | $299/mo for 500 credits | 1 credit per ticket or chat | Unlimited |
Prices are list prices in US dollars, billed monthly unless the row says otherwise, read on each vendor's own pricing page on November 2, 2026. Vendors change plans often, so check the pricing page before you buy.
Why teams leave Crisp
The three complaints that come up most — and what Corebee does about each one.
- Pricing that punishes growth
- AI runs on monthly credits: about 90 automated conversations on Mini and 450 on Essentials, then it stops
- AI that talks but can't act
- The free plan has no AI at all, so out-of-hours chats wait for a person
- Features hidden in higher tiers
- WhatsApp, Instagram and SMS start on the $95/workspace Essentials plan
AI resolves 86% of conversations automatically — no agent dependency
24/7 instant answers even when your entire team is offline
Unlimited AI conversations on Pro (fair use) instead of a monthly AI credit allowance
Corebee vs Crisp, line by line
The rows a support lead actually compares before switching — including the two nobody else puts in a table.
Every row is checkable on Crisp's own pricing page. The $99 line is checkable in about five minutes.
Start free — no card| Feature | Corebee | Crisp |
|---|---|---|
| AI conversations | Unlimited on Pro (fair use) | About 90 to 1,350/mo, by AI credits |
| AI Resolution Rate | 86% auto-resolution | Depends on flow coverage |
| Monthly Cost | $99/mo on Pro, unlimited team members | $95/mo (Essentials, 10 seats) |
| Setup Time | 5 minutes | 30 minutes to hours |
| Co-browsing | Not available | Built-in co-browsing |
| Knowledge Base | RAG-powered AI responses | Standard KB with search |
| CRM Features | Contact management | Built-in CRM with pipeline |
| Chatbot Building | No-code — AI auto-learns | Visual flow builder |
- AI conversations
- Unlimited on Pro (fair use)
- Crisp: About 90 to 1,350/mo, by AI credits
- AI Resolution Rate
- 86% auto-resolution
- Crisp: Depends on flow coverage
- Monthly Cost
- $99/mo on Pro, unlimited team members
- Crisp: $95/mo (Essentials, 10 seats)
- Setup Time
- 5 minutes
- Crisp: 30 minutes to hours
- Co-browsing
- Not available
- Crisp: Built-in co-browsing
- Knowledge Base
- RAG-powered AI responses
- Crisp: Standard KB with search
- CRM Features
- Contact management
- Crisp: Built-in CRM with pipeline
- Chatbot Building
- No-code — AI auto-learns
- Crisp: Visual flow builder
3 more rows
What the AI actually does
The one axis that decides whether support headcount goes up next year.
Conversational AI resolves 86% of conversations autonomously using RAG-powered knowledge base. No flow building required — AI learns from your docs automatically.
An AI Agent that runs on AI credits included with each paid plan: $5 on Mini (about 90 automated conversations a month), $25 on Essentials (about 450) and $75 on Plus (about 1,350). The Free plan has no AI credits.
Every Crisp line item
Crisp bills per workspace, with AI capped by included credits.Corebee Pro is one $99 line at any team size.
Free 2 seats, website chat widget, no AI credits. | $0 |
Mini 4 seats, shared email inbox, $5 of AI credits (about 90 automated conversations). | $45/mo per workspace |
Essentials 10 seats, omnichannel inbox (WhatsApp, Instagram, SMS), $25 of AI credits (about 450 automated conversations). | $95/mo per workspace |
Plus 20 seats, AI-first support suite, $75 of AI credits (about 1,350 automated conversations). | $295/mo per workspace |
Enterprise Custom seats, AI and support. | Custom |
Crisp list pricing last checked November 2026. Read on crisp.chat/en/pricing on November 2, 2026. Extra agents are $10/month each. Crisp does not list annual prices on that page; yearly billing is set in the app.
Is this a switch worth making?
We would rather you stayed on Crisp than churned in month two.
Switch to Corebee if
- Teams that need AI to resolve conversations, not just trigger canned responses
- SaaS companies outgrowing Crisp's basic chatbot capabilities
- Teams on Crisp Essentials ($95/month) who run out of AI credits at about 450 automated conversations a month
Stay on Crisp if
- Teams that need co-browsing and screen sharing for customer support
- Organizations wanting a combined CRM + chat platform at budget pricing
- Small teams happy with Crisp's free or Mini plan and no need for AI
Where Crisp is genuinely good: all-in-one platform combining live chat, CRM, and knowledge base at accessible pricing; clean, modern interface with polished design and good user experience; co-browsing and screen sharing capabilities for hands-on support.
Moving off Crisp
About 15 minutes end to end. No engineering time.
- Step 15 min
Export Crisp helpdesk articles
- Step 25 min
Import content into Corebee knowledge base
- Step 33 min
Configure widget colors and branding
- Step 42 min
Replace Crisp embed code with Corebee
Also worth a look
Corebee is not the right answer for every team leaving Crisp. Where one of these fits better, go and read them.
- eesel AI
If the inbox is not the problem and you only want the AI part, eesel AI is the straighter line. Its agents sit inside the tools you already run, Zendesk, Freshdesk, Slack and others, learn from your past tickets and help articles, and start answering without a migration. Corebee is the other shape of the same job: you move the conversations, and the AI and the channels arrive with them.
Questions people ask before switching
Straight answers, including where Corebee is the wrong tool.
Nothing here needs a call to check. The $99 Pro line and the handoff are both live in the trial.
Start free — no cardCan Corebee replace Crisp's live chat and CRM features?
Corebee replaces Crisp's live chat with AI-first chat that resolves most questions automatically. For CRM, Corebee provides contact management and conversation history. Advanced CRM features may require a dedicated CRM tool.
Does Corebee support co-browsing like Crisp?
Corebee does not offer co-browsing. However, with 86% of conversations resolved by AI, the need for co-browsing sessions is significantly reduced. Most B2B SaaS support doesn't require screen sharing.
How does pricing compare for a small team?
Crisp Essentials costs $95/workspace/month with 10 seats and $25 of AI credits, about 450 automated conversations a month (crisp.chat/en/pricing, checked November 2, 2026). Corebee Pro costs $99/month, or $79/month billed yearly, with unlimited team members and unlimited AI conversations (fair use). For similar money, Corebee does not stop answering when a credit allowance runs out.
What are the best alternatives to Crisp for a team that needs AI resolution without per-seat fees?
Corebee, Social Intents, Wonderchat and eesel AI all price without per-seat fees. Corebee Pro is $99/month flat ($79/month billed yearly) with unlimited team members and unlimited AI conversations (fair use), across website chat, email, WhatsApp, SMS, Instagram, Messenger, Telegram, Slack, Microsoft Teams, Discord and an AI phone agent. Social Intents (unlimited seats from $69/month billed yearly) and Wonderchat (unlimited seats from $39/month) cap AI by monthly conversations or replies. eesel AI has no per-seat price but uses one credit per ticket or chat, from $299/month for 500. Crisp prices per workspace with 2 to 20 seats included and AI limited to included credits.
What are the best Crisp alternatives for a small business running live chat?
For free live chat answered by your own team, tawk.to is free and its AI Assist add-on starts at $29/month. Tidio Starter is $29/month with 10 seats and 100 conversations, and suits Shopify stores. Chatwoot has a free plan and an open-source version you can self-host. If you want AI to answer most chats for you, Corebee's Free plan includes 50 AI conversations a month with no card, and Pro is $99/month flat with unlimited AI conversations (fair use).
Ready to switch from Crisp?
Start free, no card. Pro is $99/mo with unlimited seats and AI conversations.
Start free — no cardStart free, no credit card needed. Try Pro free for 14 days, and cancel in one click.