Corebee$99/mo flatThe Tidio alternative with better AI than Lyro — $99/mo flat, unlimited conversations
Tidio bills per-agent. Corebee is a flat $99/month — unlimited AI resolutions, unlimited team members.
Tidio list price
Free, then $29–$59/agent/mo
Corebee
$99/mo flat
Unlimited seats. Unlimited AI.
Free for 14 days. No credit card to start, and you can cancel in one click.
Conversation limits
Recorded demo
Do you cap how many AI conversations we get each month?
AI
No cap — conversations are unlimited on the $99/mo flat plan, with nothing charged per conversation.
Corebee AIAnswered from our pricing page
So a busy month costs the same as a quiet one?
AI
The same $99. And if a customer wants a person instead of me, they just ask and I hand the chat over.
Corebee AIAnswered from your docs
AI
Or pick a question
A recorded conversation, not a live agent.
Pick a question and the recording jumps to that answer.
- It tells every customer it’s an AI. On every conversation, and you can’t switch that off.
- Anyone can ask for a person and get one. It hands the whole thread to your team the moment they do.
- Moving off Tidio takes about 20 minutes. Your help centre content comes across, and no engineering time goes into it.
Lyro answers the FAQ, 50 conversations a month, and then it meters you. Corebee takes the multi-step question behind the FAQ, tells the customer it is an AI while it does it, and hands over the moment someone asks for a person — unlimited AI conversations, $99/month flat.
Auto-resolution rate reflects up to 86% of conversations resolved by Corebee AI on a well-populated knowledge base; results vary by content coverage and question mix.
Corebee vs Tidio, line by line
The rows a support lead actually compares before switching — including the two nobody else puts in a table.
Every row is checkable on Tidio's own pricing page. The $99 line is checkable in about five minutes.
Start free — no card| Feature | Corebee | Tidio |
|---|---|---|
| AI Conversations | Unlimited | 50/mo (Lyro add-on) |
| Question depth | Multi-step reasoning, conversational | Lyro answers at FAQ level |
| Monthly cost with AI, 5 agents | $99 flat — any team size | $184–$334 (5 seats + Lyro) |
| Target Audience | B2B SaaS | E-commerce & SMB |
| Setup Time | 5 minutes | 15-30 minutes |
| Chatbot Builder | No-code — AI auto-learns | Visual drag-and-drop |
| Shopify Integration | Native | Deep Shopify integration |
| Handoff to a human | The moment someone asks | Supported, via your routing rules |
| Tells the customer it's an AI | Always — you can't switch it off | Optional, set by the admin |
- AI Conversations
- Unlimited
- Tidio: 50/mo (Lyro add-on)
- Question depth
- Multi-step reasoning, conversational
- Tidio: Lyro answers at FAQ level
- Monthly cost with AI, 5 agents
- $99 flat — any team size
- Tidio: $184–$334 (5 seats + Lyro)
- Handoff to a human
- The moment someone asks
- Tidio: Supported, via your routing rules
- Tells the customer it's an AI
- Always — you can't switch it off
- Tidio: Optional, set by the admin
- Target Audience
- B2B SaaS
- Tidio: E-commerce & SMB
- Setup Time
- 5 minutes
- Tidio: 15-30 minutes
- Chatbot Builder
- No-code — AI auto-learns
- Tidio: Visual drag-and-drop
- Shopify Integration
- Native
- Tidio: Deep Shopify integration
4 more rows
The objection
“We’d be trading a conversation cap for a bot our customers can’t get past.”
Neither happens. Conversations are unlimited on the $99/mo flat plan and nothing is charged per conversation — and any customer can ask for a person on any conversation and get one, with the thread handed over intact.
A busy month and a quiet month are the same line on the invoice. That is the whole pricing model.
See where it hands overAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
What Tidio costs as the team grows
Tidio bills per-agent, so the bill tracks headcount. Corebee is one $99 line at any team size. Pick a team size and the plan you are on.
Team size
Tidio plan
Difference, every year
$0
Tidio Starter at 3 agents is $87/mo, which is under Corebee's $99. Corebee costs less from 4 agents up — and stops moving after that.
Tidio Starter, 3 agents$87/mo
Corebee, any team size$99/mo
You keep, every year
$936
Tidio Growth at 3 agents is $177/mo. Corebee is $99/mo flat at any team size — $78 a month back.
Tidio Growth, 3 agents$177/mo
Corebee, any team size$99/mo
You keep, every year
$2,292
Tidio Starter at 10 agents is $290/mo. Corebee is $99/mo flat at any team size — $191 a month back.
Tidio Starter, 10 agents$290/mo
Corebee, any team size$99/mo
You keep, every year
$5,892
Tidio Growth at 10 agents is $590/mo. Corebee is $99/mo flat at any team size — $491 a month back.
Tidio Growth, 10 agents$590/mo
Corebee, any team size$99/mo
You keep, every year
$7,512
Tidio Starter at 25 agents is $725/mo. Corebee is $99/mo flat at any team size — $626 a month back.
Tidio Starter, 25 agents$725/mo
Corebee, any team size$99/mo
You keep, every year
$16,512
Tidio Growth at 25 agents is $1,475/mo. Corebee is $99/mo flat at any team size — $1,376 a month back.
Tidio Growth, 25 agents$1,475/mo
Corebee, any team size$99/mo
You keep, every year
$16,212
Tidio Starter at 50 agents is $1,450/mo. Corebee is $99/mo flat at any team size — $1,351 a month back.
Tidio Starter, 50 agents$1,450/mo
Corebee, any team size$99/mo
You keep, every year
$34,212
Tidio Growth at 50 agents is $2,950/mo. Corebee is $99/mo flat at any team size — $2,851 a month back.
Tidio Growth, 50 agents$2,950/mo
Corebee, any team size$99/mo
Tidio Starter is $29/operator seat/mo, Growth $59, and Lyro AI is a separate add-on from $39/mo. Corebee includes unlimited AI at $99/mo flat. Source: tidio.com/pricing, 2026.
See Tidio's full price list — 4 line items, including AI usage
| Plan | List price |
|---|---|
Free 50 conversations/mo, basic chatbot | $0 |
Starter 100 conversations, live visitors list | $29/mo |
Growth + Advanced analytics, permissions | $59/mo |
Lyro AI 50 AI conversations/mo (additional $) | $39/mo add-on |
Tidio list pricing last checked February 2026.
The product
What the AI actually does
AI with unlimited AI conversations included in $99/month. Handles complex B2B SaaS questions with multi-step reasoning. Auto-learns from knowledge base.
Conversation limitsRecorded demo
- Customer
Do you cap how many AI conversations we get each month?
- Corebee AI
No cap — conversations are unlimited on the $99/mo flat plan, with nothing charged per conversation.
Answered from our pricing page - Customer
So a busy month costs the same as a quiet one?
- Corebee AI
The same $99. And if a customer wants a person instead of me, they just ask and I hand the chat over.
Answered from your docs
How accurate is it?Recorded demo
- Customer
How accurate is it, really?
- Corebee AI
I answer only from the help centre you connect. Where it doesn't cover something I say so — I won't claim I'm never wrong.
Answered from your docs
Talk to a humanRecorded demo
- Customer
And when it gets one wrong — can I just talk to a person?
- Corebee AI
Asking is all it takes — this thread is going to your team now, with everything above attached.
Handed to a human
What do we have to set up?Recorded demo
- Customer
What do we actually have to set up?
- Corebee AI
You point me at the help centre you already have and I answer from those articles — there is no script to write and no decision tree to draw. For a timeline on your own account, ask for a person.
What's in the $99?Recorded demo
- Customer
And what's included in the $99?
- Corebee AI
Every feature, on one flat $99 a month: the AI, the shared inbox and the channels you connect. Seats aren't billed separately, and nothing is charged per conversation.
What Corebee costs next to Tidio
Pricing
$99/mo flat
One flat price for every channel, every conversation and every seat — where Tidio bills per-agent. No per-resolution fee, no per-agent fee, no overage at the end of the month.
Questions people ask before switching
Straight answers, including where Corebee is the wrong tool.
Nothing here needs a call to check. The $99 line and the handoff are both live in the trial.
Start free — no cardHow does Corebee's AI compare to Tidio's Lyro?
Lyro is designed for simple ecommerce FAQs like shipping and returns. Corebee's AI handles complex B2B SaaS questions — API documentation, feature comparisons, technical troubleshooting — with multi-step reasoning.
Can I migrate my Tidio chatbot flows to Corebee?
Corebee doesn't use flow-based chatbots. Instead, you import your knowledge base and the AI learns from it automatically. This is simpler to maintain and produces more natural, accurate responses than scripted flows.
Is Corebee suitable if I'm not a SaaS company?
Corebee is optimized for B2B SaaS support. If you run an ecommerce store, Tidio's Shopify integration and visual chatbot builder may be a better fit. Corebee excels at technical, knowledge-heavy support scenarios.
Ready to switch from Tidio?
$99/mo flat, unlimited seats, unlimited AI resolutions.
Start free — no cardFree for 14 days. No credit card to start, and you can cancel in one click.
- $99/mo
- The same line at three people or fifty. It does not move with headcount, and Tidio's does.
- Always
- Every customer is told they are talking to an AI, and that cannot be switched off.
- 20 minutes
- The whole move off Tidio, end to end. No engineering time.