CorebeeFree to startThe Tidio alternative with better AI than Lyro, $99/mo on Pro, unlimited conversations
Tidio bills by conversation volume, with Lyro AI metered separately. Corebee starts free, and Pro is $99/month whatever your team size.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Conversation limits
Or pick a question
A recorded conversation, not a live agent.
Pick a question and the recording jumps to that answer.
- It tells every customer it’s an AI. On every conversation, and you can’t switch that off.
- Anyone can ask for a person and get one. It hands the whole thread to your team the moment they do.
- Moving off Tidio takes about 20 minutes. Your help centre content comes across, and no engineering time goes into it.
Looking for the best Tidio alternatives with unlimited AI conversations? Corebee Pro is $99/month flat ($79/month billed yearly) with unlimited AI conversations (fair use) and unlimited team members. Tidio gives you 50 Lyro AI conversations once, then sells Lyro from $39/month for 50 a month. Crisp, Chatwoot, Wonderchat, Social Intents, Gorgias and eesel AI are compared below, with every price checked on the vendor's own pricing page on November 2, 2026.
Auto-resolution rate reflects up to 86% of conversations resolved by Corebee AI on a well-populated knowledge base; results vary by content coverage and question mix.
Corebee vs Tidio, line by line
The rows a support lead actually compares before switching — including the two nobody else puts in a table.
Every row is checkable on Tidio's own pricing page. The $99 line is checkable in about five minutes.
Start free — no card| Feature | Corebee | Tidio |
|---|---|---|
| AI Conversations | Unlimited | 50 once, then from $39/mo per 50 |
| Question depth | Multi-step reasoning, conversational | Lyro answers at FAQ level |
| Monthly cost, 200 AI conversations | $99/mo on Pro, any team size | $199 (Growth $59 + Lyro 200 at $140) |
| Target Audience | B2B SaaS | E-commerce & SMB |
| Setup Time | 5 minutes | 15-30 minutes |
| Chatbot Builder | No-code — AI auto-learns | Visual drag-and-drop |
| Shopify Integration | Native | Deep Shopify integration |
| Handoff to a human | The moment someone asks | Supported, via your routing rules |
| Tells the customer it's an AI | Always — you can't switch it off | Optional, set by the admin |
- AI Conversations
- Unlimited
- Tidio: 50 once, then from $39/mo per 50
- Question depth
- Multi-step reasoning, conversational
- Tidio: Lyro answers at FAQ level
- Monthly cost, 200 AI conversations
- $99/mo on Pro, any team size
- Tidio: $199 (Growth $59 + Lyro 200 at $140)
- Handoff to a human
- The moment someone asks
- Tidio: Supported, via your routing rules
- Tells the customer it's an AI
- Always — you can't switch it off
- Tidio: Optional, set by the admin
- Target Audience
- B2B SaaS
- Tidio: E-commerce & SMB
- Setup Time
- 5 minutes
- Tidio: 15-30 minutes
- Chatbot Builder
- No-code — AI auto-learns
- Tidio: Visual drag-and-drop
- Shopify Integration
- Native
- Tidio: Deep Shopify integration
4 more rows
The objection
“We’d be trading a conversation cap for a bot our customers can’t get past.”
Neither happens. AI conversations are unlimited on Pro ($99/mo, fair use) and nothing is charged per conversation. Any customer can ask for a person on any conversation and get one, with the thread handed over intact.
A busy month and a quiet month are the same line on the invoice. That is the whole pricing model.
See where it hands overAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Every Tidio line item
Tidio bills by conversation volume, with Lyro AI metered separately.Corebee Pro is one $99 line at any team size.
Free 50 conversations a month, 10 seats, first 50 Lyro AI conversations free (lifetime). | $0 |
Starter 100 billable conversations a month, 10 seats, 50 Lyro AI conversations (one-off). | $29/mo |
Growth From 250 billable conversations a month (2,000 for $349/mo), 10 seats. | From $59/mo |
Plus Custom conversation volume, AI and human conversations billed separately. | From $300/mo |
Lyro AI Agent 50 AI conversations a month; 100 for $75, 200 for $140, up to 1,000 for $700. | From $39/mo add-on |
Tidio list pricing last checked November 2026. Monthly-billed list prices read on tidio.com/pricing on November 2, 2026. Annual billing gives 2 months free (Starter shows as $24.17/mo). Premium is priced on request.
The product
What the AI actually does
AI with unlimited AI conversations included in Pro ($99/month). Handles complex B2B SaaS questions with multi-step reasoning. Auto-learns from knowledge base.
- Customer
Do you cap how many AI conversations we get each month?
- Corebee AI
No cap. Conversations are unlimited on Pro ($99/mo, fair use), with nothing charged per conversation.
Answered from our pricing page - Customer
So a busy month costs the same as a quiet one?
- Corebee AI
The same $99. And if a customer wants a person instead of me, they just ask and I hand the chat over.
Answered from your docs
- Customer
How accurate is it, really?
- Corebee AI
I answer only from the help centre you connect. Where it doesn't cover something I say so — I won't claim I'm never wrong.
Answered from your docs
- Customer
And when it gets one wrong — can I just talk to a person?
- Corebee AI
Asking is all it takes — this thread is going to your team now, with everything above attached.
Handed to a human
- Customer
What do we actually have to set up?
- Corebee AI
You point me at the help centre you already have and I answer from those articles — there is no script to write and no decision tree to draw. For a timeline on your own account, ask for a person.
- Customer
And what's included in the $99?
- Corebee AI
Pro is $99 a month and covers the AI, the shared inbox and every channel you connect. Seats aren't billed separately, and nothing is charged per conversation. There is also a Free plan to start.
What Corebee costs next to Tidio
Pricing
$99/mo for Pro
Free to start. Pro is one monthly price for every channel, every conversation and every seat, where Tidio bills by conversation volume, with Lyro AI metered separately. No per-resolution fee, no per-agent fee.
What are the best Tidio alternatives with unlimited AI conversations?
The best Tidio alternatives with unlimited AI conversations, or the closest thing to it, are Corebee, Crisp, Chatwoot, Wonderchat, Social Intents, Gorgias and eesel AI. Corebee Pro includes unlimited AI conversations (fair use) and unlimited team members for $99/month flat, or $79/month billed yearly. The others meter AI in some way: Crisp and Chatwoot by monthly AI credits, Wonderchat and Social Intents by monthly reply or conversation limits, Gorgias per automated interaction and eesel AI per ticket or chat. Tidio's own Lyro AI is 50 conversations free once, then from $39/month for 50 a month.
1. Corebee
Best for: Teams that want AI conversations without a monthly cap or a per-conversation charge, on chat, email, WhatsApp and more.
- Price
- Free plan with 50 AI conversations a month and no card. Pro is $99/month, or $79/month billed yearly ($948/year). Business is $199/month and adds phone minutes and numbers.
- AI
- Unlimited AI conversations on Pro (fair use). The AI agent answers from your help centre, tells the customer it is an AI, and hands the conversation to a person when asked.
- Team seats
- Unlimited team members. No per-seat or per-resolution fees.
Channels: website chat, email, WhatsApp, SMS, Instagram, Messenger, Telegram, Slack, Microsoft Teams, Discord and an AI phone agent. A busy month and a quiet month cost the same on Pro. Corebee has no visual flow builder; the AI answers from your knowledge base instead of scripted flows.
2. Crisp
Best for: Small teams that want a shared inbox, CRM basics and AI under one workspace price.
- Price
- Free for 2 seats. Mini $45, Essentials $95 and Plus $295 per workspace a month. Extra agents are $10/month each.
- AI
- AI credits included: none on Free, $5 on Mini (about 90 automated conversations), $25 on Essentials (about 450) and $75 on Plus (about 1,350).
- Team seats
- 2 on Free, 4 on Mini, 10 on Essentials, 20 on Plus.
The workspace price is close to a flat model, but the AI stops at the credit allowance. WhatsApp, Instagram and SMS start on Essentials.
3. Chatwoot
Best for: Teams that want an open-source inbox they can self-host.
- Price
- Free Hacker plan (500 conversations a month). Startups $19, Business $39 and Enterprise $99 per agent a month.
- AI
- Captain AI runs on credits: none on Hacker, 300 on Startups, 500 on Business and 800 on Enterprise. Extra credits are $20 per 1,000.
- Team seats
- Billed per agent on the cloud plans.
Paid cloud plans include unlimited conversations under fair use, and the code is open source. The per-agent price is the trade-off once the team grows.
4. Wonderchat
Best for: An AI chat agent trained on your website, with handover to live chat.
- Price
- Free plan. Starter $39/month, Basic $149/month and Scale $499/month. Yearly billing saves 17%.
- AI
- 50 AI replies a month on Free, 500 on Starter, 3,000 on Basic and 10,000 on Scale. Replies from frontier models can use more than one credit.
- Team seats
- 2 seats on Free, unlimited on paid plans.
A good fit if the AI answer is the main thing you are buying. Live chat handover to your team is on every plan, including Free.
5. Social Intents
Best for: Teams that want to answer website chats from Microsoft Teams, Slack or Google Chat.
- Price
- Lite $29/month. Starter $39, Basic $69, Pro $99 and Business $199 a month, billed yearly.
- AI
- AI chat on ChatGPT, Claude or Gemini models. Plans run from 60 conversations a month (Lite) to 10,000 (Business). Human-only conversations do not count toward the AI limit.
- Team seats
- 1 seat on Lite, 4 on Starter, unlimited from Basic up.
No per-seat pricing from Basic up, and your team replies from the chat tool it already uses instead of a new dashboard.
6. Gorgias
Best for: Ecommerce brands, Shopify stores in particular, that want a helpdesk tied to the store.
- Price
- Helpdesk from $10/month (Starter, 50 tickets), Basic $60/month (300 tickets) and Pro $360/month (2,000 tickets), billed monthly. Gorgias does not price per agent.
- AI
- AI Agent is billed per automated interaction. Starter with AI Agent is $40/month for 30 automated interactions, then $1.50 for each one past the limit.
- Team seats
- Not priced per agent. See pricing page for plan details.
Strong on order-status and returns questions. Every AI answer past the allowance adds to the bill, so a busy month costs more than a quiet one.
7. eesel AI
Best for: Teams that keep Zendesk, Freshdesk or another helpdesk and only want to add AI.
- Price
- Free trial with 100 credits. Teammate plans from $299/month for 500 credits up to $1,749/month for 5,000. Paying a year upfront gives two months free.
- AI
- One credit per ticket or chat, however long. Overage is optional and costs $0.80 a credit.
- Team seats
- Unlimited agents and seats, no per-seat price.
eesel AI adds AI to the helpdesk you already run and learns from your past tickets, so nothing has to move. Corebee is the other shape of the same job: the inbox, the channels and the AI in one product.
Tidio alternatives compared: price, AI limits and seats
| Tool | Starting price | AI included | Team seats |
|---|---|---|---|
| Corebee | $0; Pro $99/mo flat | Unlimited on Pro (fair use) | Unlimited |
| Crisp | $0; Mini $45/mo | About 90 to 1,350 AI conversations/mo | 2 to 20 included |
| Chatwoot | $0; then $19/agent/mo | 300 to 800 Captain credits/mo | Per agent |
| Wonderchat | $0; Starter $39/mo | 50 to 10,000 AI replies/mo | Unlimited on paid plans |
| Social Intents | $29/mo (Lite) | 60 to 10,000 conversations/mo | Unlimited from Basic |
| Gorgias | $10/mo (50 tickets) | Per automated interaction | Not per agent |
| eesel AI | $299/mo for 500 credits | 1 credit per ticket or chat | Unlimited |
Prices are list prices in US dollars, billed monthly unless the row says otherwise, read on each vendor's own pricing page on November 2, 2026. Vendors change plans often, so check the pricing page before you buy.
Questions people ask before switching
Straight answers, including where Corebee is the wrong tool.
Nothing here needs a call to check. The $99 Pro line and the handoff are both live in the trial.
Start free — no cardHow does Corebee's AI compare to Tidio's Lyro?
Lyro is designed for simple ecommerce FAQs like shipping and returns. Corebee's AI handles complex B2B SaaS questions — API documentation, feature comparisons, technical troubleshooting — with multi-step reasoning.
Can I migrate my Tidio chatbot flows to Corebee?
Corebee doesn't use flow-based chatbots. Instead, you import your knowledge base and the AI learns from it automatically. This is simpler to maintain and produces more natural, accurate responses than scripted flows.
Is Corebee suitable if I'm not a SaaS company?
Corebee is optimized for B2B SaaS support. If you run an ecommerce store, Tidio's Shopify integration and visual chatbot builder may be a better fit. Corebee excels at technical, knowledge-heavy support scenarios.
What are the best Tidio alternatives with unlimited AI conversations?
Corebee Pro includes unlimited AI conversations (fair use) and unlimited team members for $99/month flat, or $79/month billed yearly. Most other Tidio alternatives cap AI: Wonderchat goes up to 10,000 AI replies a month on Scale ($499/month), Social Intents up to 10,000 conversations on Business ($199/month billed yearly), Crisp up to about 1,350 automated conversations on Plus ($295/month), and Chatwoot meters its Captain AI by credits. Gorgias charges per automated interaction and eesel AI per ticket or chat. Tidio's Lyro is 50 conversations free once, then from $39/month for 50 a month.
How much does Tidio cost in 2026?
On tidio.com/pricing (checked November 2, 2026): Free with 50 conversations a month, Starter $29/month with 100 conversations, Growth from $59/month with 250, and Plus from $300/month. Free, Starter and Growth each include 10 seats. The Lyro AI Agent is a separate add-on from $39/month for 50 AI conversations a month, $75 for 100 and $140 for 200. Paying yearly gives 2 months free.
Ready to switch from Tidio?
Start free, no card. Pro is $99/mo with unlimited seats and AI conversations.
Start free — no cardStart free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
- $99/mo
- The same line at three people or fifty. It does not move with headcount, and Tidio's does.
- Always
- Every customer is told they are talking to an AI, and that cannot be switched off.
- 20 minutes
- The whole move off Tidio, end to end. No engineering time.