Pipedrive + Corebee
Enrich deals with support context
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86%of tickets resolved automatically, with no human in the conversation.
And it always says it is an AI. It discloses that it is an AI and cannot be talked out of it, and it hands the conversation to a person as soon as someone asks for one.
On your site
Live chat on your site, answered from your Pipedrive data.
One script tag puts the widget on every page you already have. It answers from the Pipedrive data you connect and the help centre you have already written — and it says it is an AI in the first line, every time.
The objection
“I’ll be stuck talking to a bot.”
You will not. Corebee answers the repetitive questions from your own help docs and the Pipedrive data you connect — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full thread attached.
See what it does when it is not sureAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
Connecting Pipedrive takes four steps
About ten minutes end to end. The only thing you need before you start is the help centre you have already written.
- Step 01
Connect your Pipedrive account
Authenticate with Pipedrive using their OAuth flow. Corebee connects to your Pipedrive account with access to contacts, deals, and custom fields.
- Step 02
Map contact fields
Map Corebee contact fields to Pipedrive person and organization fields. Match email, company, and custom attributes so data flows correctly between systems.
- Step 03
Enable automatic sync
Turn on bi-directional sync so support interactions, satisfaction scores, and ticket statuses automatically update on Pipedrive contacts and deals.
- Step 04
Configure deal alerts
Set up alerts that notify deal owners when their prospects or customers open support tickets, helping sales teams stay informed and respond proactively.
- Then
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under your threshold is handed to a person with the whole conversation attached.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the Pipedrive context and the whole thread attached.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo for Pro
Pro is one monthly price for every channel, every conversation and every seat. No per-resolution fee, no per-agent fee. Or start on Free, no card.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number chosen to sound larger than it is would be the only thing you remembered.
No badge wall.
No award graphics, no review-site medals, no borrowed logos anywhere on this page.
Everything we will put a number on is on the right.
Questions about Pipedrive
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
How does contact matching work between Corebee and Pipedrive?
Corebee matches contacts by email address. When a customer starts a support conversation, Corebee looks up their email in Pipedrive and links the conversation to the matching person and their associated deals.
Can I see support data directly in Pipedrive?
Yes. Corebee adds custom fields and activity notes to Pipedrive person records showing recent support conversations, satisfaction scores, and open ticket counts. This data updates automatically as conversations progress.
Does the integration support Pipedrive custom fields?
Yes. You can map any Corebee data point to a Pipedrive custom field on persons, organizations, or deals. This includes conversation counts, average response time, satisfaction scores, and any custom tags.
Ready to connect Pipedrive?
Set it up in minutes, on your own Pipedrive data, with the trial running the whole time.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Pro is $99/mo when you upgrade. If you do start paying, there’s a 30-day money-back guarantee.