GitHub + Corebee
Link support to dev issues
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86%of tickets resolved automatically, with no human in the conversation.
And it always says it is an AI. It discloses that it is an AI and cannot be talked out of it, and it hands the conversation to a person as soon as someone asks for one.
On your site
Live chat on your site, answered from your GitHub data.
One script tag puts the widget on every page you already have. It answers from the GitHub data you connect and the help centre you have already written — and it says it is an AI in the first line, every time.
The objection
“I’ll be stuck talking to a bot.”
You will not. Corebee answers the repetitive questions from your own help docs and the GitHub data you connect — and the moment a customer asks for a person, or the answer falls below its own confidence threshold, the conversation goes to your team with the full thread attached.
See what it does when it is not sureAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
Connecting GitHub takes four steps
About ten minutes end to end. The only thing you need before you start is the help centre you have already written.
- Step 01
Connect your GitHub account
Authenticate with GitHub using OAuth. Select which repositories Corebee can access for issue creation and tracking.
- Step 02
Configure issue templates
Set up templates for bug reports, feature requests, and other issue types. Define which conversation data gets included in the issue body automatically.
- Step 03
Set up issue creation rules
Define rules for automatic issue creation. Choose which conversation tags, keywords, or escalation types trigger a new GitHub issue.
- Step 04
Enable status sync
Turn on bi-directional status updates. When a GitHub issue is closed, Corebee notifies the original customer that their reported issue has been resolved.
- Then
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under your threshold is handed to a person with the whole conversation attached.
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model’s own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person, with the GitHub context and the whole thread attached.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo for Pro
Pro is one monthly price for every channel, every conversation and every seat. No per-resolution fee, no per-agent fee. Or start on Free, no card.
Proof
What we will not claim
No customer count.
We do not publish how many companies use Corebee. We are early, and a number chosen to sound larger than it is would be the only thing you remembered.
No badge wall.
No award graphics, no review-site medals, no borrowed logos anywhere on this page.
Everything we will put a number on is on the right.
Questions about GitHub
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Can agents create GitHub issues from a conversation?
Yes. Agents see a "Create Issue" button in the conversation sidebar. Clicking it pre-fills a GitHub issue with conversation context, customer details, and any error messages mentioned in the chat.
Does it work with GitHub Enterprise?
Yes. Corebee supports both GitHub.com and GitHub Enterprise Server. For Enterprise Server, provide your instance URL during setup.
Are customers notified when issues are fixed?
Yes. When a linked GitHub issue is closed, Corebee can automatically send a follow-up message to the customer letting them know the fix is available, with an optional link to release notes.
Ready to connect GitHub?
Set it up in minutes, on your own GitHub data, with the trial running the whole time.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Pro is $99/mo when you upgrade. If you do start paying, there’s a 30-day money-back guarantee.