Link support to dev issues
Bridge the gap between customer support and engineering. When a customer reports a bug, create a GitHub issue directly from the conversation. Track issue resolution and notify customers when fixes ship.
Authenticate with GitHub using OAuth. Select which repositories Corebee can access for issue creation and tracking.
Set up templates for bug reports, feature requests, and other issue types. Define which conversation data gets included in the issue body automatically.
Define rules for automatic issue creation. Choose which conversation tags, keywords, or escalation types trigger a new GitHub issue.
Turn on bi-directional status updates. When a GitHub issue is closed, Corebee notifies the original customer that their reported issue has been resolved.
Yes. Agents see a "Create Issue" button in the conversation sidebar. Clicking it pre-fills a GitHub issue with conversation context, customer details, and any error messages mentioned in the chat.
Yes. Corebee supports both GitHub.com and GitHub Enterprise Server. For Enterprise Server, provide your instance URL during setup.
Yes. When a linked GitHub issue is closed, Corebee can automatically send a follow-up message to the customer letting them know the fix is available, with an optional link to release notes.
Set up the GitHub integration in minutes. $99/mo flat — 30-day money-back guarantee.
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