Corebee is an AI-powered customer support platform priced at $99/month flat, designed for whatsapp customer support. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
Industry
WhatsApp AI Customer Support for Small Business
Your customers message you on WhatsApp — Corebee AI answers them in seconds. $99/month flat. No per-conversation fees. Connect in under 5 minutes.
Why WhatsApp Customer Support Teams Struggle with Support
These are the problems we hear from industry teams like yours every week.
1
WhatsApp is your customers’ preferred channel
73.3% of UAE consumers prefer WhatsApp for business communication (Meta State of Business Messaging, 2025). If your team is not on WhatsApp, you are missing where your customers actually want to reach you. Manual replies to a shared WhatsApp number do not scale past a 2-person team.
2
Per-conversation API costs add up fast
WhatsApp Business API passes through fees of $0.01–$0.08 per conversation depending on the country. WhatsApp-first tools like Wati and Respond.io pass these through on top of their platform fees. A team handling 2,000 conversations per month pays $20–$160 in API fees alone before the platform subscription.
3
Flow-based chatbots cannot handle real questions
Most WhatsApp tools offer rule-based automation: pre-set triggers and canned responses. When a customer asks something outside the script, the bot fails or silently drops the conversation. SMB teams need AI that reads context and generates a real answer — not a flow that routes to a dead end.
4
Separate tools for each channel create silos
Running a separate WhatsApp tool alongside your email helpdesk means conversations are split across two products, two inboxes, and two sets of logs. Agents miss context from previous email threads when a customer follows up on WhatsApp.
How Corebee Solves This
Purpose-built features that address the specific challenges of whatsapp customer support.
AI resolves WhatsApp messages automatically
Corebee connects to WhatsApp Business API via Meta Embedded Signup. When a customer sends a WhatsApp message, the AI reads your knowledge base and replies within seconds — the same AI that handles your chat widget, trained on the same content, at no extra cost.
WhatsApp AI Support
Flat $99/month includes WhatsApp — no API pass-through
WhatsApp is included in Corebee’s flat $99/month plan. Unlike Wati and Respond.io, Corebee does not pass through WhatsApp’s per-conversation API fees. Your monthly bill stays at $99 regardless of how many WhatsApp conversations the AI handles.
Flat Pricing
One inbox for WhatsApp, email, and chat
WhatsApp messages land in the same shared inbox as your email and live chat conversations. Your team works from one view. If a customer emailed last week and WhatsApps today, the agent sees the full history without switching tools.
Shared Inbox
Human handoff with full conversation context
When the AI is not confident or the customer asks to speak to a person, the WhatsApp conversation transfers to your team with the complete message history. Agents continue in the same thread — customers never have to repeat themselves.
Human Handoff
The Impact You Can Expect
Real metrics from industry teams using Corebee.
| Metric | Before | After Corebee |
|---|---|---|
| Time to first reply (WhatsApp) | 2–4 hours | Under 10 seconds |
| Monthly tool cost | $199+ (Wati/Respond.io) + API fees | $99 flat (Corebee) |
| WhatsApp messages handled by AI | 0% | ~86% auto-resolved |
Based on typical results from industry teams. Individual results may vary.
Frequently Asked Questions
Does Corebee support WhatsApp Business API?
Yes. Corebee connects to WhatsApp via the official WhatsApp Business API (Meta Cloud API) through Meta Embedded Signup. You link your Facebook Business account and verify your WhatsApp Business phone number directly inside Corebee’s settings — no third-party BSP required. See the full setup guide at /features/whatsapp.
How does Corebee WhatsApp pricing compare to Wati?
Wati charges a monthly platform fee plus WhatsApp’s per-conversation API costs (passed through). For a team handling 2,000 conversations per month, that adds $20–$160 in API fees on top of Wati’s subscription. Corebee charges $99/month flat — WhatsApp usage is included, with no per-conversation surcharge.
What WhatsApp messages can the AI handle?
The AI handles inbound text messages from customers. It reads your knowledge base and responds with a text reply. Image, voice note, and document messages are flagged for human review. For most B2B support use cases (FAQs, onboarding questions, billing inquiries), text message handling covers the large majority of conversations.
Can I use Corebee for WhatsApp without other channels?
Yes. If WhatsApp is your primary support channel, you can connect it alone. The $99/month plan covers all channels — you are not required to use email or live chat if you do not need them.
How long does WhatsApp setup take?
If your Meta Business account is already verified, WhatsApp setup takes under 5 minutes: go to Settings → Channels → WhatsApp, complete the Embedded Signup flow, verify your phone number, and you are live. Your AI immediately uses your existing knowledge base to answer messages.
Ready to transform your support?
Get started today. $99/mo flat — 30-day money-back guarantee. Set up in under 10 minutes.
$99/month flat. No per-seat fees. Cancel anytime.