You cannot afford a dedicated support team, but your customers still deserve great support. Let AI handle the first line so your small team can focus on building product.
These are the problems we hear from industry teams like yours every week.
In a 10-person team, engineers, product managers, and even founders rotate through support duty. Every hour spent on repetitive tickets is an hour not spent building product or closing deals.
Zendesk and Intercom are designed for 50+ agent teams. The setup is complex, the pricing is steep, and you only use 10% of the features. You need something simple, not a 6-week implementation project.
When five different people answer support tickets between their other responsibilities, customers get different answers and different tones. There is no institutional knowledge or consistent process.
A dedicated support agent costs $45-60K per year. For a bootstrapped or early-stage team, that is a significant expense. You need support capacity, not another full-time salary.
Purpose-built features that address the specific challenges of small teams (10 people).
Corebee handles 86% of incoming questions automatically. Your team only sees the tickets that truly need human attention, cutting support time from 2 hours per day to 30 minutes.
Import your FAQ or help docs, paste the widget code on your site, and start resolving tickets. No consultants, no training sessions, no configuration headaches.
AI gives the same accurate answer whether someone asks at 9 AM or 9 PM. No more inconsistencies from different team members answering the same question differently.
Everyone on the team can see, claim, and resolve conversations. Add internal notes, tag team members, and keep a shared history of every customer interaction.
Real metrics from industry teams using Corebee.
| Metric | Before | After Corebee |
|---|---|---|
| Time spent on support per day | 2+ hours | 30 minutes |
| Average first response time | 12 hours | < 1 minute |
| Monthly cost vs. hiring | $5,000/mo (hire) | $99/mo |
Based on typical results from industry teams. Individual results may vary.
Yes. Corebee was built specifically for B2B SaaS companies with 10-100 employees. The interface is simple, setup takes minutes, and the $99/month price is designed for small team budgets. No enterprise complexity.
No. Corebee is designed so anyone on your team can handle the tickets that need human attention. AI resolves the majority of questions, and the inbox is simple enough for engineers, PMs, or founders to use between other work.
Corebee scales with you. The flat $99/month price includes unlimited team members. As you grow from 10 to 50 to 100 people, your support tool cost stays the same.
Even a basic FAQ with 20-30 questions is enough to get started. Import your existing help docs, product FAQ, or knowledge base. You can add more content over time as you see which questions customers ask most.
Absolutely. The interface is designed for anyone, not just technical users. Adding knowledge base articles is as simple as writing in a text editor. Managing conversations is as intuitive as using email.
Get started today. $99/mo flat — 30-day money-back guarantee. Set up in under 10 minutes.
$99/month flat. No per-seat fees. Cancel anytime.