Corebee is an AI-powered customer support platform priced at $99/month flat, designed for edtech. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
Industry
AI Customer Support for EdTech
Support students, teachers, and administrators at scale. Answer questions about courses, accounts, and platform features instantly so learners stay focused on learning.
Why EdTech Teams Struggle with Support
These are the problems we hear from industry teams like yours every week.
1
Semester starts create massive ticket spikes
The first two weeks of every semester generate 5-10x normal ticket volume. Students cannot log in, teachers cannot find their courses, and administrators need setup help. Temporary staff cannot handle the complexity.
2
Students expect instant, always-on support
Students study at midnight, on weekends, and during holidays. When they hit a problem with your platform, they need help immediately or they disengage. An 8-hour response time means a lost learning session.
3
Three different user types, three different needs
Students ask about coursework and grades. Teachers ask about content management and grading tools. Administrators ask about licensing, integrations, and reporting. One support team must handle all three.
4
Budget constraints limit support investment
EdTech companies operate on tight margins, especially those serving K-12 or higher education. Per-seat pricing for support tools means choosing between better support and other product investments.
How Corebee Solves This
Purpose-built features that address the specific challenges of edtech.
AI handles enrollment season surges
Import your onboarding docs, troubleshooting guides, and course setup instructions. AI handles the surge of repetitive questions during enrollment periods without additional cost or staffing.
AI Chat Widget
24/7 support for students and teachers
AI answers platform questions around the clock. Whether a student is studying at 2 AM or a teacher is prepping on Sunday morning, they get instant, accurate help.
AI Chat Widget
Role-specific knowledge bases
Organize your knowledge base by user role: student guides, teacher documentation, and admin manuals. AI surfaces the right content based on the question context.
Knowledge Base
Affordable at any scale
Flat $99/month regardless of how many students, teachers, or conversations you support. No per-seat fees means you can invite your entire support team without budget anxiety.
Analytics
The Impact You Can Expect
Real metrics from industry teams using Corebee.
| Metric | Before | After Corebee |
|---|---|---|
| Enrollment period ticket backlog | 800 tickets | 200 tickets |
| Average student wait time | 8 hours | < 1 minute |
| Support cost per student | $3.20 | $0.45 |
Based on typical results from industry teams. Individual results may vary.
Frequently Asked Questions
Can Corebee handle questions from students, teachers, and admins?
Yes. Corebee uses your knowledge base to answer questions from all user types. Organize your help content by audience and the AI will surface relevant answers based on the question context, whether it is about coursework, content management, or platform administration.
How does Corebee handle enrollment season spikes?
Corebee handles unlimited conversations at the same $99/month price. During enrollment periods, AI absorbs the surge of common questions (login issues, course access, setup help) so your human team can focus on complex cases.
Can we use Corebee for LMS integration support?
Yes. Import your integration documentation, troubleshooting guides, and setup instructions. AI can walk users through LMS setup steps, common configuration issues, and connectivity troubleshooting.
Is the $99/month price really enough for an EdTech platform with thousands of users?
Yes. Corebee is designed for teams of 10-100 employees regardless of how many end users they serve. Whether your platform has 1,000 or 100,000 students, the price stays at $99/month with no per-user or per-conversation charges.
Does Corebee support accessibility requirements?
The Corebee chat widget is built with accessibility in mind, including keyboard navigation, screen reader support, and WCAG-compliant contrast ratios. This helps EdTech platforms meet accessibility standards for their user base.
Ready to transform your support?
Get started today. $99/mo flat — 30-day money-back guarantee. Set up in under 10 minutes.
$99/month flat. No per-seat fees. Cancel anytime.