Corebee is an AI-powered customer support platform priced at $99/month flat, designed for e-commerce & retail. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
Industry
AI Customer Support for E-commerce & Retail
Handle order inquiries, returns, and product questions automatically. Give your shoppers instant answers 24/7 and turn your support team from a cost center into a revenue driver.
Why E-commerce & Retail Teams Struggle with Support
These are the problems we hear from industry teams like yours every week.
1
Order-related questions overwhelm your team
Where is my package? Can I change my shipping address? Why was my order canceled? These repetitive, transactional questions make up 50-70% of e-commerce support volume and follow patterns that AI handles perfectly.
2
Seasonal spikes break your support capacity
Black Friday, holiday sales, flash deals, and product launches can 3-5x your ticket volume overnight. Hiring seasonal agents is expensive and they lack the product knowledge to help customers effectively.
3
Abandoned carts from unanswered pre-sale questions
Customers with sizing questions, shipping cost inquiries, or return policy concerns abandon their carts when they cannot get quick answers. Every unanswered pre-sale question is potential lost revenue.
4
Returns and refunds consume agent time
Processing return requests, issuing refund confirmations, and explaining return policies takes 10-15 minutes per ticket. With dozens of returns daily, this repetitive work keeps agents from higher-value conversations.
How Corebee Solves This
Purpose-built features that address the specific challenges of e-commerce & retail.
Instant answers for order and shipping questions
Corebee AI answers questions about shipping timelines, order status, delivery estimates, and return policies using your knowledge base. Customers get immediate answers instead of waiting hours for an email reply.
AI Chat Widget
Scale effortlessly during peak seasons
AI handles unlimited conversations at the same flat price. Whether it is 100 chats on a Tuesday or 5,000 on Black Friday, your cost stays at $99/month and response quality stays consistent.
AI Chat Widget
Self-service knowledge base for shoppers
Build a shopper-friendly knowledge base with sizing guides, shipping FAQs, return instructions, and product care information. AI surfaces the right content before customers even finish typing their question.
Knowledge Base
Unified inbox for all customer channels
Manage email, chat, and social media inquiries from a single team inbox. Assign conversations, collaborate with internal notes, and track resolution across every customer touchpoint.
Team Inbox
The Impact You Can Expect
Real metrics from industry teams using Corebee.
| Metric | Before | After Corebee |
|---|---|---|
| Average response time | 8 hours | < 20 seconds |
| Tickets requiring human agents | 300/day | 90/day |
| Support cost during peak season | $15,000/mo | $99/mo + existing team |
Based on typical results from industry teams. Individual results may vary.
Frequently Asked Questions
Can Corebee integrate with my e-commerce platform like Shopify or WooCommerce?
Corebee works with any e-commerce platform. Add the chat widget to your storefront with a single script tag. Import your product FAQs, shipping policies, sizing guides, and return instructions into the knowledge base. The AI uses this content to answer customer questions accurately.
How does Corebee handle order-specific questions like tracking?
Corebee answers general questions about shipping timelines, return policies, and product information using your knowledge base. For order-specific lookups (exact tracking number, specific order status), it seamlessly hands off to your team with the full conversation context so the customer never repeats themselves.
Will the AI understand product-specific details like sizing and materials?
Yes. Import your product descriptions, sizing charts, material specifications, and care instructions into the knowledge base. The AI learns your specific product vocabulary and answers accurately. The more detailed your product documentation, the better the AI performs.
Can Corebee help reduce cart abandonment?
Yes. By providing instant answers to pre-sale questions (shipping costs, return policies, product details, sizing), Corebee removes friction that causes shoppers to abandon their carts. Customers who get immediate answers are significantly more likely to complete their purchase.
What happens during a massive sale when chat volume spikes?
Corebee handles unlimited conversations at the same $99/month flat rate. There are no per-conversation fees, no surge pricing, and no volume caps. AI maintains the same response quality whether you have 10 or 10,000 concurrent chats.
Ready to transform your support?
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$99/month flat. No per-seat fees. Cancel anytime.