Corebee is an AI-powered customer support platform priced at $99/month flat, designed for e-commerce & retail. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
AI Customer Support for E-commerce & Retail
Handle order inquiries, returns, and product questions automatically. Give your shoppers instant answers 24/7 and turn your support team from a cost center into a revenue driver.
Free for 14 days. No credit card to start, and you can cancel in one click.
- It tells every customer it is an AI
- On the first message, every conversation. It cannot be switched off.
- Anyone who asks for a person gets one
- They ask, it hands over, and your team gets the whole thread.
- It answers from your own help centre
- Every reply says which of your articles it came from.
- SOC 2 In Progress
- 256-bit SSL
- GDPR
Where it lands
Where that conversation lands.
The thread you just read, filed in the shared inbox your team works from — tagged with who answered it and what it answered from. Beside it, the four things e-commerce & retail teams hand over first.
Instant answers for order and shipping questions
Corebee AI answers questions about shipping timelines, order status, delivery estimates, and return policies using your knowledge base. Customers get immediate answers instead of waiting hours for an email reply.
Scale effortlessly during peak seasons
AI handles unlimited conversations at the same flat price. Whether it is 100 chats on a Tuesday or 5,000 on Black Friday, your cost stays at $99/month and response quality stays consistent.
Self-service knowledge base for shoppers
Build a shopper-friendly knowledge base with sizing guides, shipping FAQs, return instructions, and product care information. AI surfaces the right content before customers even finish typing their question.
Unified inbox for all customer channels
Manage email, chat, and social media inquiries from a single team inbox. Assign conversations, collaborate with internal notes, and track resolution across every customer touchpoint.
The objection
“We will just be handing our customers to a bot.”
They will not. Every conversation opens by saying it is an AI, and anyone who asks for a person gets one — on any message, with no magic word. About 86% resolve without a human touching them; the rest arrive in your team's inbox with the whole thread and the sources it checked already attached.
That 86% is the average across accounts. Yours depends on how clean your help centre is and how repetitive your inbound is — you see your own number on the dashboard, not ours.
See where it hands offAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
This is what fills your inbox.
The problems e-commerce & retail teams describe to us, in the order they cost the most time.
Order-related questions overwhelm your team
Where is my package? Can I change my shipping address? Why was my order canceled? These repetitive, transactional questions make up 50-70% of e-commerce support volume and follow patterns that AI handles perfectly.
Seasonal spikes break your support capacity
Black Friday, holiday sales, flash deals, and product launches can 3-5x your ticket volume overnight. Hiring seasonal agents is expensive and they lack the product knowledge to help customers effectively.
All four cost the same
$99 a month, unlimited resolutions, never metered, however heavy the week gets. Start Free Trial
Put your own volume in below. Nothing there is a claim about what Corebee will do for you — you pick the number, and the only other figure in the arithmetic is the published $99 a month.
Confidence
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model's own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo flat
One flat price for every channel, every conversation and every seat — the same in your busiest month as in your quietest. No per-resolution fee, no per-agent fee, no overage bill at the end of the month.
Timeline
How long before it is answering?
Four checkpoints, from the install to the month-end decision. The only thing you need before Day 0 is the help centre you have already written.
- Day 0
It is live in about ten minutes
Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.
- Day 1
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.
- Day 7
You correct the ones it got wrong
Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.
- Day 30
You decide on your own numbers
The 14-day trial is long behind you and you have a month of your own conversations to judge it on. $99/mo flat, with a 30-day money-back window.
Before you decide.
Can Corebee integrate with my e-commerce platform like Shopify or WooCommerce?
Corebee works with any e-commerce platform. Add the chat widget to your storefront with a single script tag. Import your product FAQs, shipping policies, sizing guides, and return instructions into the knowledge base. The AI uses this content to answer customer questions accurately.
How does Corebee handle order-specific questions like tracking?
Corebee answers general questions about shipping timelines, return policies, and product information using your knowledge base. For order-specific lookups (exact tracking number, specific order status), it seamlessly hands off to your team with the full conversation context so the customer never repeats themselves.
Will the AI understand product-specific details like sizing and materials?
Yes. Import your product descriptions, sizing charts, material specifications, and care instructions into the knowledge base. The AI learns your specific product vocabulary and answers accurately. The more detailed your product documentation, the better the AI performs.
$99/month flat, 14 days free.
No card, 30-day money back.
Ready to transform your support?
$99/month flat — no per-seat fees, no usage caps, no per-resolution charges.
Start Free TrialFree for 14 days. No credit card to start, and you can cancel in one click.
Set up in under 10 minutes, then it answers.
After the trial it is $99 a month, flat — cancel in one click.