AI Customer Support for Teams of 25-50
Your support team is growing but your per-seat costs are growing faster. Switch to flat-rate AI support and invest the savings back into your product.
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- It tells every customer it is an AI
- On the first message, every conversation. It cannot be switched off.
- Anyone who asks for a person gets one
- They ask, it hands over, and your team gets the whole thread.
- It answers from your own help centre
- Every reply says which of your articles it came from.
- SOC 2 readiness
- TLS in transit
- GDPR DPA
Where it lands
Where that conversation lands.
The thread you just read, filed in the shared inbox your team works from — tagged with who answered it and what it answered from. Beside it, the four things teams of 25-50 employees hand over first.
Flat pricing that shrinks your budget line
Replace $300-750/month in per-seat costs with $99/month on Pro. Add every support agent, manager, and cross-functional collaborator without additional cost. Finance will love the predictability.
AI ensures consistent answers
AI responds from your knowledge base, giving every customer the same accurate answer regardless of time of day or which agent follows up. Your knowledge base becomes the single source of truth.
Bring engineering into the conversation
When support needs engineering help, engineers can see the full customer conversation, add internal notes, and respond directly. No more Slack translations or lost context.
Real-time support dashboard
Response times, resolution rates, ticket volume trends, and topic breakdowns available in real-time. Share dashboards with leadership without manual report building.
The objection
“We will just be handing our customers to a bot.”
They will not. Every conversation opens by saying it is an AI, and anyone who asks for a person gets one — on any message, with no magic word. About 86% resolve without a human touching them; the rest arrive in your team's inbox with the whole thread and the sources it checked already attached.
That 86% is the average across accounts. Yours depends on how clean your help centre is and how repetitive your inbound is — you see your own number on the dashboard, not ours.
See where it hands offAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
This is what fills your inbox.
The problems teams of 25-50 employees describe to us, in the order they cost the most time.
Per-seat costs scale with your team
With 3-5 support agents, per-seat tools cost $300-750/month. Every new hire increases your tool bill on top of their salary. Support tooling becomes a line item that finance questions every quarter.
Support processes are informal and inconsistent
Your team has grown beyond tribal knowledge. Different agents give different answers, handle escalations differently, and have different standards for resolution. Quality varies by who is on shift.
All four cost the same
Pro is $99 a month with unlimited AI resolutions, however heavy the week gets. AI chat is never metered. Phone minutes beyond your plan are $0.20/min on monthly plans. Start Free Trial
Put your own volume in below. Nothing there is a claim about what Corebee will do for you — you pick the number, and the only other figure in the arithmetic is the published $99 a month.
Confidence
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model's own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo for Pro
Pro is one monthly price for every channel, every conversation and every seat, the same in your busiest month as in your quietest. No per-resolution fee, no per-agent fee.
How long before it is answering?
Four checkpoints, from the install to the month-end decision. The only thing you need before Day 0 is the help centre you have already written.
- Day 0
It is live in about ten minutes
Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.
- Day 1
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.
- Day 7
You correct the ones it got wrong
Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.
- Day 30
You decide on your own numbers
The 14-day Pro trial is long behind you and you have a month of your own conversations to judge it on. Pro is $99/mo, with a 30-day money-back window.
Before you decide.
How much do we actually save vs. per-seat tools?
A team with 5 support agents typically pays $300-750/month for per-seat tools like Zendesk or Intercom. Corebee Pro is $99/month. That is $200-650/month in savings, or $2,400-7,800 per year. And the savings grow with every new team member you add.
Can we invite non-support team members to collaborate?
Yes. Invite engineers, product managers, sales, and leadership at no additional cost. They can view conversations, add context, and jump in when their expertise is needed. No per-seat charges for collaborators.
How do we standardize our support quality?
Build your knowledge base with approved answers, processes, and escalation guidelines. AI uses this content to resolve tickets consistently. For human-handled conversations, agents reference the same knowledge base for accurate, on-brand responses.
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Pro $99/mo, 30-day money back.
Ready to transform your support?
Start free. Pro is $99/month: no per-seat fees, no per-resolution charges.
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