Corebee is an AI-powered customer support platform priced at $99/month flat, designed for 25-50 employees. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
Company Size
AI Customer Support for Teams of 25-50
Your support team is growing but your per-seat costs are growing faster. Switch to flat-rate AI support and invest the savings back into your product.
Support Challenges at 25-50 Employees
These are the problems we hear from company size teams like yours every week.
1
Per-seat costs scale with your team
With 3-5 support agents, per-seat tools cost $300-750/month. Every new hire increases your tool bill on top of their salary. Support tooling becomes a line item that finance questions every quarter.
2
Support processes are informal and inconsistent
Your team has grown beyond tribal knowledge. Different agents give different answers, handle escalations differently, and have different standards for resolution. Quality varies by who is on shift.
3
Cross-team collaboration on support is ad hoc
When support needs engineering help, it happens over Slack. Context gets lost, engineers do not see the customer conversation, and the support agent becomes a middleman translating between customer and developer.
4
No visibility into support health
Leadership asks about support metrics and the answer is always "let me pull some numbers." There is no real-time dashboard showing how support is performing or where bottlenecks exist.
How Corebee Solves This
Purpose-built features that address the specific challenges of 25-50 employees.
Flat pricing that shrinks your budget line
Replace $300-750/month in per-seat costs with $99/month flat. Add every support agent, manager, and cross-functional collaborator without additional cost. Finance will love the predictability.
Team Inbox
AI ensures consistent answers
AI responds from your knowledge base, giving every customer the same accurate answer regardless of time of day or which agent follows up. Your knowledge base becomes the single source of truth.
AI Chat Widget
Bring engineering into the conversation
When support needs engineering help, engineers can see the full customer conversation, add internal notes, and respond directly. No more Slack translations or lost context.
Team Inbox
Real-time support dashboard
Response times, resolution rates, ticket volume trends, and topic breakdowns available in real-time. Share dashboards with leadership without manual report building.
Analytics
The Impact You Can Expect
Real metrics from company size teams using Corebee.
| Metric | Before | After Corebee |
|---|---|---|
| Monthly tool cost (5 agents) | $750/mo | $99/mo |
| Answer consistency across team | Varies by agent | 95% consistent |
| Time to produce support report | 3 hours | Real-time |
Based on typical results from company size teams. Individual results may vary.
Frequently Asked Questions
How much do we actually save vs. per-seat tools?
A team with 5 support agents typically pays $300-750/month for per-seat tools like Zendesk or Intercom. Corebee is $99/month flat. That is $200-650/month in savings, or $2,400-7,800 per year. And the savings grow with every new team member you add.
Can we invite non-support team members to collaborate?
Yes. Invite engineers, product managers, sales, and leadership at no additional cost. They can view conversations, add context, and jump in when their expertise is needed. No per-seat charges for collaborators.
How do we standardize our support quality?
Build your knowledge base with approved answers, processes, and escalation guidelines. AI uses this content to resolve tickets consistently. For human-handled conversations, agents reference the same knowledge base for accurate, on-brand responses.
Can we track individual agent performance?
Yes. Corebee analytics show response times, resolution rates, and conversation volume by agent. Use this data for coaching, workload balancing, and identifying training opportunities.
Ready to transform your support?
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$99/month flat. No per-seat fees. Cancel anytime.