AI Customer Support for Teams of 100-250
You have outgrown startup tools but enterprise platforms are over-engineered. Corebee delivers AI-first support with the simplicity your growing team needs and the flat pricing your CFO wants.
Start free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
- It tells every customer it is an AI
- On the first message, every conversation. It cannot be switched off.
- Anyone who asks for a person gets one
- They ask, it hands over, and your team gets the whole thread.
- It answers from your own help centre
- Every reply says which of your articles it came from.
- SOC 2 readiness
- TLS in transit
- GDPR DPA
Where it lands
Where that conversation lands.
The thread you just read, filed in the shared inbox your team works from — tagged with who answered it and what it answered from. Beside it, the four things teams of 100-250 employees hand over first.
Start today, no sales process required
Sign up, import your knowledge base, and go live. No demos, no RFPs, no negotiations. If Corebee does not fit, cancel anytime. Monthly billing with no annual lock-in.
Pro at $99/month for your entire team
Every agent, manager, engineer, and executive gets access at no additional cost. Replace $3,000-6,000/month in tool costs with a single flat fee.
Unified AI experience
AI chat, knowledge base, inbox, and analytics are built as one system. The AI knows your knowledge base content, sees conversation history, and resolves tickets with full context. No fragmented tools.
AI-powered quality at scale
AI provides consistent, accurate answers to 86% of questions. For the 14% that needs human agents, the knowledge base serves as the team playbook. Analytics identify quality gaps across the team.
The objection
“We will just be handing our customers to a bot.”
They will not. Every conversation opens by saying it is an AI, and anyone who asks for a person gets one — on any message, with no magic word. About 86% resolve without a human touching them; the rest arrive in your team's inbox with the whole thread and the sources it checked already attached.
That 86% is the average across accounts. Yours depends on how clean your help centre is and how repetitive your inbound is — you see your own number on the dashboard, not ours.
See where it hands offAsk for a person at any point
The conversation hands over to your team with the whole thread attached.
The AI scores its own certainty
Every answer carries a confidence value. Below your threshold it escalates instead of guessing.
You set what it can and cannot say
Answers are grounded in your verified help docs and the rules you write for them.
This is what fills your inbox.
The problems teams of 100-250 employees describe to us, in the order they cost the most time.
Enterprise vendors want annual contracts and long sales cycles
Evaluating Zendesk, Salesforce, or Freshdesk means RFPs, demos, negotiations, and 12-month commitments. By the time you sign, your requirements have changed and you are locked into a tool that does not fit.
Support costs scale linearly with headcount
At 15-25 support agents, per-seat pricing from enterprise tools runs $3,000-6,000/month. Every hire, every contractor, every manager view adds to the bill. Support tooling becomes a top-10 expense.
All four cost the same
Pro is $99 a month with unlimited AI resolutions, however heavy the week gets. AI chat is never metered. Phone minutes beyond your plan are $0.20/min on monthly plans. Start Free Trial
Put your own volume in below. Nothing there is a claim about what Corebee will do for you — you pick the number, and the only other figure in the arithmetic is the published $99 a month.
Confidence
It scores every answer, and it stops when the score drops.
The percentage on each reply is the model's own confidence in what it just said. Under your threshold it does not guess — it hands the conversation to a person with the thread intact.
Handoff threshold on this account: 60%
- CustomerWeb chat09:41
I ordered the wrong size and it already shipped. Can I swap it before it arrives?
- Corebee AI96% confidence09:41
Yes — a size swap can be started while the parcel is still in transit. I’ve opened the exchange form for order #10428 with the item pre-filled, and nothing is charged until the original is scanned back in.
- Corebee AI71% confidence09:42
Redirecting to a different address is usually possible while the parcel is at the local depot. Your standard-shipping policy covers that; for express it doesn’t state a cut-off, so I’m answering only the part I can source.
- Handed to your teamEscalated42% confidence09:43
This one asks for a refund outside the published return window, and I can’t find that decision written down anywhere.
Below the handoff threshold — passed to a person with the full thread, the order, and the sources checked.
Product interface. Sample conversation, not a customer account.
Pricing
Pricing
$99/mo for Pro
Pro is one monthly price for every channel, every conversation and every seat, the same in your busiest month as in your quietest. No per-resolution fee, no per-agent fee.
How long before it is answering?
Four checkpoints, from the install to the month-end decision. The only thing you need before Day 0 is the help centre you have already written.
- Day 0
It is live in about ten minutes
Paste the script into your site, point Corebee at the help docs you have already written, and it starts answering. Nothing to migrate first.
- Day 1
You read every answer it gave
Each reply is logged with the confidence behind it, and anything under the threshold is handed to a person with the whole conversation attached.
- Day 7
You correct the ones it got wrong
Fix the underlying doc and the next answer changes. What it escalates most often is a list of the pages you have not written yet.
- Day 30
You decide on your own numbers
The 14-day Pro trial is long behind you and you have a month of your own conversations to judge it on. Pro is $99/mo, with a 30-day money-back window.
Before you decide.
Is Corebee really meant for companies this size?
Corebee is built for B2B SaaS companies with 10-100 employees, but companies up to 250 employees use it successfully. The platform scales with unlimited conversations and team members. If your needs require deep enterprise customization, Corebee's simpler approach may or may not fit.
Can we run a pilot before committing?
Yes. Start free with no card. Or try Pro free for 14 days: you won't be charged until the trial ends, and you can cancel anytime. No sales calls needed. Run Corebee alongside your existing tools and evaluate the impact before making any changes.
What about SLAs and uptime guarantees?
Corebee is hosted on Vercel and Supabase infrastructure with high availability. While we do not currently offer custom SLAs, our uptime track record and infrastructure choices reflect our commitment to reliability. Contact us if your organization requires a formal SLA.
Start free, no card.
Pro $99/mo, 30-day money back.
Ready to transform your support?
Start free. Pro is $99/month: no per-seat fees, no per-resolution charges.
Start Free TrialStart free, no credit card needed. Try Pro free for 14 days, and cancel in one click.
Set up in under 10 minutes, then it answers.
After the Pro trial it is $99 a month, cancel in one click.