Corebee is an AI-powered customer support platform priced at $99/month flat, designed for 10-25 employees. It includes an AI chat widget that resolves 86% of tickets automatically, a shared team inbox for human agents, a knowledge base for self-service, and built-in analytics. There are no per-seat fees, no per-resolution charges, and no usage caps. Corebee is built for B2B SaaS companies with 10-100 employees who need enterprise-quality support without enterprise complexity or pricing.
Company Size
AI Customer Support for Teams of 10-25
You have your first dedicated support person but they are overwhelmed. Give them AI superpowers so one agent can handle the volume of three.
Support Challenges at 10-25 Employees
These are the problems we hear from company size teams like yours every week.
1
Your first support hire is drowning
You finally hired a support person, but ticket volume is growing faster than they can handle. They spend 80% of their time on repetitive questions and never get to the complex issues that need real attention.
2
You are outgrowing shared inboxes
Support used to live in a shared Gmail inbox. Now with 200+ tickets per week, conversations get lost, duplicated, or missed. You need a real system but enterprise tools are overkill.
3
Support data is a black hole
You know support is important but have no idea what your resolution times are, what topics generate the most tickets, or which customers need the most help. No data means no improvement.
4
Hiring a second support agent is premature
Ticket volume justifies more help, but not a full $50K salary. You need to multiply your existing agent's capacity rather than doubling your headcount.
How Corebee Solves This
Purpose-built features that address the specific challenges of 10-25 employees.
AI multiplies your support capacity
Your support agent focuses on complex issues while AI resolves the routine 86%. One person with Corebee handles what would normally require 2-3 agents.
AI Chat Widget
A real inbox without enterprise complexity
Upgrade from shared Gmail to a purpose-built inbox with assignments, internal notes, and conversation history. Simple enough to set up in a day, powerful enough to scale.
Team Inbox
Support metrics without the guesswork
See response times, resolution rates, and topic breakdowns out of the box. Identify where customers struggle and what content you need to add to your knowledge base.
Analytics
Build a knowledge base that pays for itself
Document your most common answers once. AI uses them to resolve tickets automatically, and customers can self-serve from your help center. Every article you write reduces future tickets.
Knowledge Base
The Impact You Can Expect
Real metrics from company size teams using Corebee.
| Metric | Before | After Corebee |
|---|---|---|
| Tickets handled per agent per day | 30 | 100+ (with AI) |
| Need for second support hire | Urgent | Delayed 12+ months |
| Average resolution time | 8 hours | 45 minutes |
Based on typical results from company size teams. Individual results may vary.
Frequently Asked Questions
Can Corebee really replace hiring a second support agent?
For many teams, yes. AI handles 60-86% of routine questions, tripling your existing agent's effective capacity. Most 10-25 person companies can delay their next support hire by 12-18 months after deploying Corebee.
How is this different from a shared Gmail inbox?
Corebee provides AI-powered auto-resolution, conversation assignments, internal notes, customer history, and analytics. Unlike Gmail, conversations are never lost, duplicated, or left unassigned. And AI resolves most tickets before your team even sees them.
Can our non-support team members also use the inbox?
Yes. Add engineers, product managers, or founders to the inbox at no additional cost. They can handle escalated conversations, leave internal notes, and stay informed about customer issues without dedicated support training.
How do we transition from our current setup?
Import your existing FAQ content, add the widget to your site, and invite your team. Most teams are fully transitioned within a day. Start by running Corebee alongside your existing setup, then phase out the old tools as you get comfortable.
Ready to transform your support?
Get started today. $99/mo flat — 30-day money-back guarantee. Set up in under 10 minutes.
$99/month flat. No per-seat fees. Cancel anytime.