Corebee is an AI support agent that resolves inbound WhatsApp tickets — trained on your own docs, working across web, email, and WhatsApp, with a clean handoff to your team. Up to ~70% of conversations resolved automatically, for a flat $99/month. No per-conversation fees.
Up to ~70% auto-resolution depends on how complete your knowledge base is and the mix of questions you receive; results vary. Corebee handles repetitive, well-documented questions and escalates the rest to your team — it does not replace your team.
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Broadcast tools vs an answering agent
Four line items where an AI support agent beats a WhatsApp inbox.
| Feature | Corebee | Wati |
|---|---|---|
Core jobWhy it mattersMost WhatsApp tools blast messages and hand replies to your team. Corebee answers the inbound ticket itself, trained on your docs. | Resolves inbound tickets with AI | Broadcast + manual shared inbox |
AI auto-replyWhy it mattersCorebee answers out of the box once your number is connected — no flow to build first. Flow tools only respond to keywords and buttons you pre-defined. | On by default | Triggered flows only |
AI reply limitsWhy it mattersEntry Wati tiers cap or meter AI replies (e.g. 250–1,000, then ~$60/1k). Corebee never meters replies, so a campaign spike never changes your bill. | Unlimited — flat $99/mo | Capped / metered (+ fees) |
Channels for AIWhy it mattersThe same Corebee AI answers across web chat, email, and WhatsApp in one inbox. Wati is WhatsApp-only — every other channel needs a separate tool. | WhatsApp + web + email + more | WhatsApp only |
Corebee resolves up to ~70% of inbound conversations automatically on a well-populated knowledge base; results vary by content coverage and question mix. Wati plan details from wati.io/pricing (June 2026) — verify before relying on specifics.
Corebee resolves up to ~70% of inbound conversations automatically on a well-populated knowledge base; results vary by content coverage and question mix. Corebee handles repetitive, well-documented questions and escalates the rest to your team.
The four gaps we hear most from teams using WhatsApp-only tools.Show the gaps ↓
Wati layers a markup (commonly ~20%) on top of Meta's WhatsApp conversation rates and meters AI replies on entry tiers — so a campaign or a support spike inflates your bill exactly when volume is highest.
Wati is built exclusively for WhatsApp. The moment a customer emails you or opens a chat on your site, you need a separate tool — and a separate bill. Corebee answers across WhatsApp, web chat, and email in one inbox.
Wati automation is flow-based: customers follow decision trees you hand-build and maintain. Corebee reads your docs and answers the actual question — no trees to wire up before it resolves anything.
A keyword or button flow routes a message; it does not resolve the question. Anything off-script falls to a human. Corebee resolves up to ~70% of conversations on a well-populated knowledge base (results vary).
Corebee answers inbound WhatsApp tickets across every channel for a flat $99/month. See it resolve a real ticket in a 15-minute demo.
Watch Corebee answer a WhatsApp ticketPricing you can read in one line
Tiered WhatsApp tools add per-seat charges, AI add-ons, message markup, and overage on top of the sticker price.
Corebee
$99/mo flat
$79/mo billed annually.
Wati
$49–$279/mo + extras
Billed annually; month-to-month is higher. Growth tier is capped at 3 users.
Wati pricing and plan limits sourced from wati.io/pricing, June 2026. Plans, caps, and markup may change — verify current pricing before relying on specifics.
See all 10categories ↓
| Feature | Corebee | Wati |
|---|---|---|
| Core job | Included: Resolves inbound support tickets | Not included: Broadcast + manual shared inbox |
| AI auto-reply | Included: On by default once connected | Not included: Triggered flows only |
| AI response limits | Included: Unlimited | Not included: Capped/metered (0 / 250 / 1,000) + ~$60 per extra 1,000 |
| Knowledge ingestion | Included: Crawls your KB, docs & website | Not included: PDF + URL only, with caps (~20/50) |
| Channels for AI | Included: WhatsApp, web chat, email + more | Not included: WhatsApp only |
| Message markup | Included: None — formatted natively | Not included: ~20% markup over Meta rates |
| Setup | Included: Connect KB & number, minutes | Not included: Build flows first |
| Pricing transparency | Included: Flat $99/mo, unlimited | Not included: $49/$99/$279 (billed annually) + markup + per-seat + overage + AI add-ons |
| WhatsApp broadcast campaigns | Not included: Via WhatsApp channel | Included: Native, with template library |
| Best for | Not included: Resolving inbound support | Not included: Outbound marketing / broadcast |
Core job
CorebeeAI auto-reply
CorebeeAI response limits
CorebeeKnowledge ingestion
CorebeeChannels for AI
CorebeeMessage markup
CorebeeSetup
CorebeePricing transparency
CorebeeWhatsApp broadcast campaigns
WatiBest for
TieCorebee wins 8 of 10 categories
80% advantage on resolving inbound support
Where Wati leads
WhatsApp broadcast campaigns
Wati details sourced from wati.io/pricing and product docs, June 2026. Corebee cells verified against the live product. Prices and limits may vary by plan and billing cycle.
Read honest trade-offs ↓
Wati is purpose-built for broadcast campaigns and drip sequences to large contact lists. If outbound is your priority, it does that job well.
Wati's template management for WhatsApp Business is more mature. If you run many approved message templates, its tooling has a head start.
If WhatsApp is genuinely your only channel and you do not need AI to resolve tickets, a WhatsApp-only inbox can be enough.
Many teams run a broadcast tool for outbound and Corebee for inbound resolution. The two are complementary, not mutually exclusive.
Everything about resolving WhatsApp tickets with Corebee.Show questions ↓
Corebee answers inbound WhatsApp support tickets automatically. Most WhatsApp tools — including Wati — are built to broadcast messages and give your team a shared inbox to reply by hand. Corebee is an AI agent trained on your own docs and help center: when a customer messages your WhatsApp number, the AI reads your knowledge base and resolves the question itself, escalating cleanly to a human only when needed. On a well-populated knowledge base Corebee resolves up to ~70% of conversations on its own; results vary with how complete your content is and the mix of questions you receive.
Corebee is a flat $99/month ($79/month billed annually) with unlimited AI replies and unlimited agent seats — no per-resolution fee, no per-message markup, no AI add-on. Wati publishes tiered plans ($49 / $99 / $279 in 2026, billed annually — month-to-month is higher), and the entry tiers cap or meter AI replies (for example 250 or 1,000 included, then roughly $60 per additional 1,000), add per-seat charges, and apply a markup on top of Meta's WhatsApp conversation rates. With Corebee your bill does not change when a campaign or a support spike drives more conversations. (Wati pricing: wati.io/pricing, June 2026 — verify before quoting.)
Automatically, by default. Once your WhatsApp number is connected, Corebee's AI answers inbound messages out of the box — you do not have to build a flow or wire up a trigger first. Flow-builder tools answer only when a customer hits a keyword or button you pre-defined; anything off-script falls through to a human. Corebee reads the actual question against your knowledge base and responds in natural language, and you can turn the AI off per number or per conversation whenever you want a human to take over.
Corebee crawls your help center, docs, and website and builds a knowledge base automatically — no PDF-by-PDF uploads and no document caps to manage. You can also connect sources like Slack and Jira. Flow-based WhatsApp tools instead require you to hand-build decision trees and keep them updated. With Corebee you point it at your existing content and the AI starts answering the same day; the more complete your docs, the higher the share it resolves on its own (results vary).
No. The same AI agent answers across the web chat widget, email, and WhatsApp — with SMS, Telegram, Instagram, Facebook, and Slack also supported — all feeding one unified inbox. Wati is WhatsApp-only, so the moment a customer emails you or opens a chat on your site you need a separate tool. With Corebee a customer can start on WhatsApp and continue on chat with full context, and your AI and your team see the whole conversation in one place.
It hands off cleanly to a human. When a question is outside the knowledge base, or a customer asks for a person, Corebee marks the conversation as needing a human and notifies your team with the full context — no lost messages, no re-asking the customer to repeat themselves. Corebee is built to handle the repetitive, well-documented questions so your team spends its time on the conversations that actually need a person; it is not designed to replace your team or fully automate support.
Most teams are live in minutes. You connect your WhatsApp number through Meta's embedded signup, point Corebee at your docs or help center, and the AI starts answering — there are no decision trees to build first. Flow-based tools typically need hours of flow-building before they answer anything useful. Because Corebee learns from your existing content, the working agent ships the same day you connect it.
No. Corebee is a flat $99/month with no per-message markup and no per-conversation surcharge — replies are formatted natively for WhatsApp at no extra cost. Many WhatsApp business tools add a margin (commonly around 20%) on top of Meta's conversation rates and meter you per message. With Corebee, conversation volume does not change your bill.
If your primary need is outbound WhatsApp marketing — broadcast campaigns, a managed pre-approved template library, and drip sequences to large contact lists — Wati is purpose-built for that and worth a look. Corebee's job is the opposite end: resolving the inbound support tickets those messages generate, across WhatsApp and your other channels. Many teams run a broadcast tool for outbound and Corebee for inbound support.
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Corebee resolves up to ~70% of inbound conversations automatically on a well-populated knowledge base; results vary by content coverage and question mix.