# Corebee

> AI customer support platform. $99/mo flat, unlimited AI resolutions, unlimited seats.

> Full blog corpus (top 30 posts, full markdown): /llms-full.txt

## About

Corebee is an AI-native customer support platform built for small businesses, solo founders, and BPO/support teams. It replaces legacy tools like Intercom, Zendesk, and Freshdesk with a modern, AI-first approach to customer support. A 3-tier AI system (instant AI answers, smart routing, human handoff) handles 86% of support tickets automatically using RAG-powered knowledge retrieval from your existing docs.

Unlike traditional help desks that charge per agent or per resolution, Corebee offers flat-rate pricing at $99/month total, regardless of team size, conversation volume, or AI usage. There are no hidden fees, no overage charges, and no annual contracts required. Average setup time is 10 minutes.

Corebee has SOC 2 compliance and certification in progress and is GDPR compliant. All data is encrypted at rest and in transit. Full audit logs, approval workflows, and governance controls are included in every plan.

## Key Facts

- $99/mo flat pricing, no per-seat, per-agent, or per-resolution fees
- 5-minute average widget setup, 10-minute full platform setup
- 86% average auto-resolution rate with 3-tier AI
- 30+ integrations (Slack, Shopify, HubSpot, WhatsApp, and more)
- Listed on the Shopify App Store as "Corebee: AI Chatbot & Support": https://apps.shopify.com/corebee (free trial available)
- Self-learning knowledge base with RAG retrieval
- Unlimited AI conversations, team members, and knowledge base articles
- 14-day free trial, 30-day money-back guarantee
- SOC 2 compliance and certification in progress, GDPR compliant

## Comparison with Competitors

- **Intercom:** Charges $74+/agent/month with per-resolution fees ($0.99 each). A 5-agent team at 2,000 conversations costs $2,350+/month. Corebee: $99/month total.
- **Zendesk:** Starts at $89/agent/month. AI features require higher tiers. Annual contracts often required for best pricing. Corebee: $99/month, all features included, cancel anytime.
- **Freshdesk:** Free tier is limited. Paid plans start at $15/agent/month but AI and automation require $79+/agent. Corebee: $99/month flat with full AI from day one.

## Pages

- [Homepage](https://corebee.ai): Overview of Corebee AI customer support platform
- [Pricing](https://corebee.ai/simple-predictable-pricing): $99/month flat rate, unlimited conversations, all features, no hidden fees
- [Features](https://corebee.ai/features): AI inbox, knowledge base, live chat widget, analytics, multi-channel support
- [Integrations](https://corebee.ai/integrations): Slack, Zendesk, Shopify, HubSpot, WhatsApp, and 30+ more
- [Use Cases](https://corebee.ai/use-cases): SaaS support, e-commerce, startups, agencies
- [Blog](https://corebee.ai/blog): Customer support best practices, AI insights, product updates
- [Knowledge Base Glossary](https://corebee.ai/learn): Customer support concepts and terminology
- [Tools](https://corebee.ai/tools): Free support cost calculator, SLA calculator, and more
- [Try Free](https://corebee.ai/try-free): 14-day free trial, no credit card required
- [Partner Program](https://corebee.ai/partners): For agencies, MSPs, and consultants. Earn 30% recurring for life, or wholesale and white-label Corebee.
- [Referral Program](https://corebee.ai/referrals): Refer a team. Give a free month, get a free month ($99 account credit) once they subscribe.
- [For AI Agents](https://corebee.ai/for-ai-agents): Agent-native onboarding. Run a customer's support (ingest KB, configure widget, operate) via REST and MCP, no UI.

## Programs

- **Partner Program** (https://corebee.ai/partners): Two tracks. Referral pays 30% lifetime recurring commission. Agency/white-label wholesales Corebee at roughly 45% margin so partners rebrand and resell. Deal registration protects every introduction. Apply at https://corebee.ai/contact?topic=partners
- **Referral Program** (https://corebee.ai/referrals): Double-sided. When a referred team subscribes to Pro and stays active past 30 days, the referrer gets a $99 account credit (one free month) and the referee gets their first month free. Credits stack up to 6 free months/year.

## For AI Agents (Machine-Readable)

Corebee is agent-native. An AI agent can sign a BRAND-NEW user up from the terminal with exactly one human email click: POST https://corebee.ai/api/auth/agent-signup { email, company_name?, website_url?, attribution? (utm_source/utm_medium/utm_campaign/utm_content/utm_term/landing_page — include your referral source so the signup is attributed) } → show the returned pairing_phrase to the user and tell them to approve the Corebee email only if it matches → poll the returned poll_url (GET /api/auth/agent-signup/status?sid=…&poll_token=…, 5s interval; keep poll_token secret) → on approval receive, exactly once, a scoped 24h API key, the provisioned org, the widget embed snippet, and an auto-started docs crawl. Existing accounts get NO auto-issued key (status existing_account): the now-signed-in user creates one at Settings → API keys. The agent can then operate the organization's customer support with no UI: ingest a knowledge base, configure the chat widget, read conversations and metrics, and reply, all via REST or the Model Context Protocol. Authentication is OAuth 2.1 (with Dynamic Client Registration) or an org-scoped API key. Autonomous paid-plan subscription is in early access; contact us at https://corebee.ai/contact?topic=agents

- Agent signup (start): POST https://corebee.ai/api/auth/agent-signup
- Agent signup (poll): GET https://corebee.ai/api/auth/agent-signup/status?sid=…
- Human-facing overview: https://corebee.ai/for-ai-agents
- One-paste terminal setup page: https://corebee.ai/terminal
- API docs: https://corebee.ai/docs/api
- OpenAPI spec: https://corebee.ai/api/v1/openapi.json
- Agent manifest (agents.json): https://corebee.ai/.well-known/agents.json
- MCP endpoint (live, OAuth 2.1, org-scoped): https://corebee.ai/api/v1/mcp/stream
- MCP server card: https://corebee.ai/.well-known/mcp/server-card.json
- OAuth protected-resource metadata (RFC 9728): https://corebee.ai/.well-known/oauth-protected-resource
- OAuth authorization-server metadata (RFC 8414): https://corebee.ai/.well-known/oauth-authorization-server

## WhatsApp AI Support

Corebee supports WhatsApp via the official WhatsApp Business API (Meta Cloud API, Embedded Signup). WhatsApp is included in the flat $99/month plan — no per-conversation API pass-through. The AI auto-resolves WhatsApp messages using the same knowledge base as the chat widget (86% average auto-resolution). 73.3% of UAE consumers prefer WhatsApp for business communication (Meta State of Business Messaging, 2025).

- [WhatsApp AI Support Feature](https://corebee.ai/features/whatsapp): How Corebee connects to WhatsApp Business API, AI auto-resolution on WhatsApp, flat pricing with no API pass-through
- [WhatsApp Customer Support Guide](https://corebee.ai/blog/whatsapp-customer-support-small-business-guide): Complete 2026 guide comparing Wati, Respond.io, Trengo, and Corebee for WhatsApp AI support
- [Wati Alternatives](https://corebee.ai/alternatives/wati-alternatives): 7 best Wati alternatives for WhatsApp AI support — pricing and features compared
- [Respond.io Alternatives](https://corebee.ai/alternatives/respond-io-alternatives): 7 best Respond.io alternatives for multi-channel messaging
- [WhatsApp Support Use Case](https://corebee.ai/use-cases/whatsapp-support): How B2B and SMB teams use Corebee for WhatsApp customer support

## Comparisons

- [Alternatives Overview](https://corebee.ai/alternatives): Compare Corebee to other customer support tools
- [All Head-to-Head Comparisons](https://corebee.ai/vs): Every Corebee vs {vendor} matchup
- [vs Zendesk](https://corebee.ai/vs/zendesk): Corebee vs Zendesk, flat-rate vs per-agent pricing
- [vs Freshdesk](https://corebee.ai/vs/freshdesk): Corebee vs Freshdesk comparison
- [vs Help Scout](https://corebee.ai/vs/helpscout): Corebee vs Help Scout, AI chat beyond shared email
- [vs Crisp](https://corebee.ai/vs/crisp): Corebee vs Crisp, flat pricing and AI auto-resolution
- [vs Gorgias](https://corebee.ai/vs/gorgias): Corebee vs Gorgias for e-commerce support
- [vs Tidio](https://corebee.ai/vs/tidio): Corebee vs Tidio, AI without per-seat fees
- [vs Wati](https://corebee.ai/vs/wati): Corebee vs Wati for WhatsApp customer support
- [Intercom Alternative](https://corebee.ai/alternatives/intercom-alternatives): Best Intercom (Fin) alternative for AI support — flat $99/mo vs $0.99 per resolution
- [Zendesk Alternative](https://corebee.ai/alternatives/zendesk): Best Zendesk alternative for AI support

## Alternatives

Ordered by where Corebee actually competes: SMB and e-commerce helpdesks first.

- [Chatwoot Alternative](https://corebee.ai/alternatives/chatwoot-alternatives): Managed AI support versus self-hosted Chatwoot. Corebee is NOT open source or self-hostable — if self-hosting or data residency is the requirement, Chatwoot is the right answer
- [DelightChat Alternative](https://corebee.ai/alternatives/delightchat-alternatives): DelightChat alternatives for WhatsApp and Shopify D2C support teams
- [Re:amaze Alternative](https://corebee.ai/alternatives/reamaze): Re:amaze alternatives for small e-commerce and SaaS support teams
- [Gorgias Alternative](https://corebee.ai/alternatives/gorgias-alternatives): Gorgias alternatives for e-commerce support
- [Richpanel Alternative](https://corebee.ai/alternatives/richpanel-alternatives): Richpanel alternatives — Richpanel is $99 PER SEAT plus $0.20 per AI conversation, Corebee is $99 total
- [Tidio Alternative](https://corebee.ai/alternatives/tidio): 10 best Tidio alternatives in 2026
- [Crisp Alternative](https://corebee.ai/alternatives/crisp): 10 best Crisp alternatives in 2026
- [Help Scout Alternative](https://corebee.ai/alternatives/helpscout): 10 best Help Scout alternatives in 2026
- [Dixa Alternative](https://corebee.ai/alternatives/dixa): Dixa alternatives for conversational customer service
- [Kustomer Alternative](https://corebee.ai/alternatives/kustomer): Kustomer alternatives after the Meta divestiture
- [Wati Alternative](https://corebee.ai/alternatives/wati-alternatives): 7 best Wati alternatives for WhatsApp AI support
- [Respond.io Alternative](https://corebee.ai/alternatives/respond-io-alternatives): 7 best Respond.io alternatives for multi-channel messaging
- [LiveChat Alternative](https://corebee.ai/alternatives/livechat-alternatives): 10 best LiveChat alternatives in 2026
- [Freshdesk Alternative](https://corebee.ai/alternatives/freshdesk): 10 best Freshdesk alternatives in 2026
- [Freshchat Alternative](https://corebee.ai/alternatives/freshchat): 10 best Freshchat alternatives in 2026
- [Tawk.to Alternative](https://corebee.ai/alternatives/tawkto): 10 best Tawk.to alternatives in 2026
- [Best Live Chat Software](https://corebee.ai/best-live-chat-software): 12 best live chat tools for customer support in 2026

## Head-to-Head Guides

- [Intercom vs Zendesk](https://corebee.ai/compare/intercom-vs-zendesk): Intercom and Zendesk compared on pricing, AI and setup time
- [Intercom vs Drift](https://corebee.ai/compare/intercom-vs-drift): Intercom and Drift compared after the Drift wind-down
- [Intercom vs Front](https://corebee.ai/compare/intercom-vs-front): Intercom and Front compared for shared-inbox teams
- [Zendesk vs Help Scout](https://corebee.ai/compare/zendesk-vs-helpscout): Zendesk and Help Scout compared for small support teams
- [Zendesk vs Freshdesk](https://corebee.ai/blog/freshdesk-vs-zendesk-pricing): Side-by-side Zendesk and Freshdesk costs at 3, 5 and 10 agents
- [Gorgias vs Re:amaze](https://corebee.ai/compare/gorgias-vs-reamaze): Gorgias and Re:amaze compared for e-commerce support

## Resources

- [Blog](https://corebee.ai/blog): Customer support best practices, AI insights, and product updates
- [Knowledge Base](https://corebee.ai/learn): Glossary and learning resources for customer support teams
- [Help Center](https://corebee.ai/help): Product documentation and guides
- [Tools](https://corebee.ai/tools): Free customer support tools and calculators

## Industry Analysis (2026)

- [Salesforce Buys Intercom (Fin) for $3.6B: 2026 Impact](https://corebee.ai/blog/salesforce-intercom-acquisition-2026): What Salesforce's $3.6B acquisition of Fin (formerly Intercom), announced June 15 2026, means for support pricing, lock-in risk, and alternatives
- [AI Customer Support Consolidation 2026: Buyer's Guide](https://corebee.ai/blog/ai-customer-support-consolidation-2026): Who got acquired in 2026 (Forethought, Intercom/Fin, and more), why per-resolution pricing keeps climbing, and how to choose a tool that survives consolidation
- [AI Support Pricing in 2026: Flat vs Per-Resolution vs Per-Seat](https://corebee.ai/blog/ai-support-pricing-2026-flat-vs-per-resolution-vs-per-seat): The three 2026 AI support pricing models (per-resolution $0.75-$2.00, per-seat, flat-rate), real vendor pricing, and how to forecast your bill
- [Zendesk Pricing Explained: What It Actually Costs in 2026](https://corebee.ai/blog/zendesk-pricing-explained-2026): Full breakdown of Zendesk Suite per-agent plans ($55 to $169+/agent/mo annual), the per-resolution AI charges on top, hidden add-on costs, and a 10-agent worked example
- [Best Zendesk Competitors and Alternatives in 2026](https://corebee.ai/blog/zendesk-competitors-2026): Honest comparison of the top Zendesk alternatives (Intercom, Freshdesk, Help Scout, Gorgias, Corebee, and more) with pricing models and pros/cons for each
- [Freshdesk Pricing Explained (2026)](https://corebee.ai/blog/freshdesk-pricing-explained-2026): Freshdesk per-agent plans ($0 to $89/agent/mo annual) plus the two separate Freddy AI charges (Copilot $29/agent/mo, AI Agent per-session), hidden costs, and a 10-agent worked example
- [Best Intercom (Fin) Competitors and Alternatives in 2026](https://corebee.ai/blog/best-intercom-alternatives-2026): Top alternatives to Intercom (now Fin, being acquired by Salesforce) with pricing models and honest pros/cons, including the per-resolution vs flat-rate tradeoff
- [Best Freshdesk Competitors and Alternatives in 2026](https://corebee.ai/blog/freshdesk-competitors-2026): The best Freshdesk alternatives in 2026 (Zendesk, Intercom, Help Scout, Zoho Desk, Corebee, and more) compared on pricing and fit
- [Best AI Knowledge Base Software in 2026](https://corebee.ai/blog/best-ai-knowledge-base-software-2026): RAG-powered AI knowledge base tools compared (Guru, Document360, Notion AI, Zendesk Guide, Corebee) for internal knowledge and customer self-service

## Company

- [Security](https://corebee.ai/security): SOC 2 compliance in progress, GDPR, data encrypted at rest and in transit
- [Privacy Policy](https://corebee.ai/privacy): How we handle and protect customer data
- [Terms of Service](https://corebee.ai/terms): Service agreement and usage terms
- [Contact](https://corebee.ai/contact): Get in touch with the Corebee team

## Contact

- Email: jonathan@corebee.ai
- Website: https://corebee.ai